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Promotion Pros has a rating of 4.4 stars from 157 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Promotion Pros most frequently mention customer service, cathie burton and promotional products. Promotion Pros ranks 8th among Promotional Products sites.
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I highly recommend Promotion Pros. Your representative, Heather Zanon, was fabulous! She was helpful, friendly, funny and handled all of my concerns with such professionalism. Originally I wasn't sure what I wanted...she gave suggestions, send my ideas and even sent me info on items not seen online. She helped me to find the right gift for our staff back to school event. I received my large order in a timely manner and also received follow up from her. I will continue to use your company for all of our future needs.
Thank you!
Ordered some pens for husband business good quality and easy to order.
My partner and I are being married next month and we were looking for a unique wedding guest "favor." I searched on-line and found PromotionPros.com and in doing so I found Hillary Danaher. This woman has the best customer service skills I have encountered in a long time. She is patient, interested in her customers and what they have to say, she goes the extra mile in suggesting creative things, she follows-up, she is overall amazing. She is why I am now a PromtionPros.com customer. If American businesses could find ways to clone Hillary Danaher, their profits would soar. I am always a bit leery of doing things on-line, especially if I am not 100% sure of what I am looking for, but Hillary made it a pleasure and she walked me through every step of the process. I cannot say enough positive things about my experience in working with her. 100% top rating!
I love doing business with Promotion Pros!They have good quality products and are always there and ready to help.
Great service. Everybody was very polite and the process was quick and painless. Would recommend to everyone looking for promotional products to work with you guys. Excellent staff.
Always answered my questions and gave me the best choice when I asked what was available. Helped me to choose what would work best for my customers. I appreciated Heather so much.
I was in need of some promotional products for my company and Promotion Pros came to the rescue! From initial search to delivery of the products I was completely satisfied! Easy use website page, great prices and products, outstanding customer service, timely delivery, and great experience overall! Will be recommending Promotion Pros to ALL my friends!
This was my fourth order with Promotion Pros everything came on time and as I expected. Quality of the printing was great. Thanks again you guys make promotional products fun
My experience was great!
The wallet was perfect in logo placement, and color of the wallet. I would order again in the future.
Just fine!
Everything was great
Fast Delivery great sevice
My products turned out great. Huge Thanks to the Promotion Pros team.
The representative I worked with was very responsive and proactive. She kept me up to date on my order status and made sure I would received it in time for my event. I really appreciated PromotionPros reaching out to me, usually it is the customer who has to reach out and consistently check on the order, especially when they are on a close deadline like I was.
Heather was extremely helpful and took my order over the phone for me and processes it as a rush.
Good experience with sales representative, very friendly and able to answer multiple question that I had.
Amazing service. Great product and value. I had initially mad a mistake but stafg were very accomodating and responsive to me
Promotion Pros excellence is built on more than 90 years of combined industry experience and customer service excellence, plus a long history of retail and marketing experience. We know that instant-recognition brand awareness and solid customer loyalty are cornerstones of good business, and we're here to help you achieve them.
We are a family-owned business steeped in Midwestern values, and we're sensitive to the requests and expectations of our customers. We give as much attention to our local businesses and organizations as we do to the large corporations with whom we work.
Every product we offer comes with the Promotion Pros guarantee of excellence and quality, and everything we do is done with one goal: to ensure you get exactly what you need, when you need it. Every time. And yes, we do mean every time.

