On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Promotion Pros Reviews Summary
Promotion Pros has a rating of 4.4 stars from 157 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Promotion Pros most frequently mention customer service, cathie burton and promotional products. Promotion Pros ranks 8th among Promotional Products sites.
Instant Feedback
We monitor reviews for authenticity
Great item!
I found this company by accident and I am very glad I did. Their prices were great! I had trouble using my company credit card to complete the order. I called their company and they were more than helpful in assisting me with getting the order to go through. The credit card issue was on my end not theirs. Very friendly and helpful staff. My order arrived very quickly and everything was correct which in my experience is not the norm these days. I will be ordering from this company again for sure. Great job!
Sandi Gripentrog was my sales rep. We had 5 items to get pricing and proofs and some items were custom items. Sandi provided quotes and proofs in less than 24 hours.
Cathie Burton worked with us on post-sale communications. Both women were excellent to work with.
All items arrived in the timeline promised. Everything was perfect.
Cathie has been SUPER helpful every time. THANK YOU!
Re-orders are easy!
Great!
Super easy process and shipping was so fast!
.
This has been a an amazing experience working with Promotion Pros. Being in Hawaii it is always hard to communicate with companies in the 48 States because of the time difference. Promotion Pros was so helpful and understood this and actually called me several times at 10PM their time. The order process went very smooth
Great job, Cathie was very helpful!
The bells were a good buy. Logo looked good when we revised the printing per your suggestion.
Couldn't have asked for better customer service. We were on a tight deadline after another company had botched our order. PromotionPros not only delivered exactly what we wanted in the timeline that we needed, but worked with us the entire way to ensure our satisfaction. And they were kind, helpful and polite. THANK YOU!
Cathie Burton delivered an amazing customer service experience! She was very responsive to all my questions and very prompt!
Thank you.
Great price, quality and service! Thanks Cathie!
Great Service
Excellent!
This is my second time working with Promotion Pros. I will certainly use them again and recommend them.
Quickly and clear ordering process.
Great customer support, both online and by phone
From the business
Promotion Pros excellence is built on more than 90 years of combined industry experience and customer service excellence, plus a long history of retail and marketing experience. We know that instant-recognition brand awareness and solid customer loyalty are cornerstones of good business, and we're here to help you achieve them.
We are a family-owned business steeped in Midwestern values, and we're sensitive to the requests and expectations of our customers. We give as much attention to our local businesses and organizations as we do to the large corporations with whom we work.
Every product we offer comes with the Promotion Pros guarantee of excellence and quality, and everything we do is done with one goal: to ensure you get exactly what you need, when you need it. Every time. And yes, we do mean every time.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members