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PriorityTire Reviews Summary
Priority Tire has established a strong reputation for providing high-quality tires at competitive prices, with many customers expressing satisfaction with the value and speed of delivery. Positive feedback highlights the company's efficient shipping and reliable product quality, fostering loyalty among repeat customers. However, some reviews indicate concerns regarding the condition of tires upon arrival, including issues with damage during shipping that affected usability. Overall, while the company excels in customer service and quick fulfillment, addressing shipping quality could enhance the overall customer experience and mitigate negative sentiments.
This summary is generated by AI, based on text from customer reviews
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Shipping was quick and the price was great! We needed them quickly before a trip and they arrived when promised.
Safe, speedy and accurate deliveries are certainly the name of the game, we do try our best to ensure that everyone has the exact type of experience they need!
Smiths and quick order and delivery. Reasonable price
We appreciate your kind words and are glad to hear that you had a positive experience with us. Thank you for your review!
Priority Tires is actually the worst online retailer I've had the misfortune of working with. For starters, my package was delayed upon shipping stating the label was unreadable with FedEx. Next, package finally arrives, and they're the wrong tires. I call on a Saturday, and am told I need to email them photos of what I received to get the return process started. Okay, no big deal, right? Well, no response that Saturday from the rep, so I send another email Monday. I ended up calling again Wednesday, and basically stated I wasn't hanging up until a return label was created and sent to me. The tires are on their way back, which PT will receive faster than I did. Overall, this company sucks. I would spend the extra money on any other site to not deal with this.
We do apologize if you received incorrect tires by accident, that is certainly not the norm and we do think it is most unfortunate that it unluckily happened to you. Please know that we take measures to prevent issues like that, but when you process more than 1000 orders per day from 100+ warehouses, mistakes can happen due to simply probability. Naturally that is not meant to trivialize the issue but simply point out that the issue is not representative of our usual performance. The same applies for the communication, we've been dealing with extraordinarily high amounts of incoming messages recently and we've simply been behind in our response times, which is definitely not due to a lack of effort! That is not your fault or concern, we're simply trying to honestly acknowledge the issue but assure you that we're trying our best to avoid the issue and improve our service to avoid it happening again! Once again, we do apologize to you for these assorted issues.
The tires were at a very good price and were delivered promptly.
Thank you for shopping with us!
I haven't been to my appointment to put the tires on my car yet. I haven't even seen the tires but I can update this review when the tires are installed.
Thank you for the 5-star review! We are confident that the tires will work perfectly once installed. If you encounter any issues, please do not hesitate to reach out to our customer service team for assistance. Thank you for choosing our company for your tire needs.
Thanks for choosing Priority Tire!
These tires are great, priority tire is great, super fast shipping, great prices, will be ordering again for another car soon
We are glad to hear that you are satisfied with your purchase! It's great to know that the delivery was quick and that the tires met your expectations. Thank you for choosing our service.
Tires are smooth riding. Customercservice was good, except I asked I asked about warranty for tires and got no info.
Thank you for your feedback! Unfortunately, we do not provide tire warranties as a third-party seller. Our tires have all been registered with the manufacturer. In order to apply or claim warranty you would need to get in touch with us when an actual issue arises, at which point we'd investigate the details of the situation and help you with filling the warranty!
Please do tell us what code you're referring to and we'll see what we can do! With that said, we do believe that you'll find excellent value in your order regardless!
I ordered my tires from their website online… Tires were supposed to a week out on delivery and they showed up in 4 days!…. Love the service!
We're glad to hear that we manage to exceed expectations with our service, we'll continue trying our best!
Great effort is put in to ensure that every single order arrives quickly and in great condition!
I did not receive the correct item that i ordered. I ordered 6-ply tires and you sent me 4-ply tires.My guys mounted them before i saw the mistake. Now i am stuck with a cheaper grade set of tires.
We earnestly do apologize if we somehow sent incorrect tires, it would be a purely unlucky accident and not the norm. We cannot accept returns for used tires without being forced to apply a restocking fee, but we can certainly check every situation on an individual basis in an effort to help our customers. Please do reach out to us so that we can investigate the matter for the sake of quality control and providing you with assistance!
Found the size and manufacturer need to match tires already had... for some reason original place did have rear size for my older atv... thanks Priority Tires
Your great review has brightened our day! Thank you for shopping at Priority Tire!
Ordered my tires on a Sunday and received them on the following Tuesday. Great turn around time
We are happy to hear that you were satisfied with the products and services we provide!
Thank you so much for taking the time to share your experience with us. It is much appreciated!
Delivery was on time with no problems.
Highly Recommend
Thank you for recommending us! We're happy to hear you were pleased with your order.
Excellent service quick shipping. Great product bought them for my son's truck
Customer satisfaction is our top priority, and we are delighted to hear that you had a positive experience with us. Thank you for your kind words and for choosing us for your tire needs.
Very easy web site, fast delivery. So far the tires look really nice hopefully they wear well.
We do think the spiffy looking tires will perform even better than expect, thank you for your kind review!
From the business
Priority Tire is an online tire distributor. Our company deals with the sale and distribution of new
Tires available for a versatile range of vehicles. We offer online purchases with free FedEx
Delivery, and local pick-ups where available at our warehouses.
Priority Tire offers a wide range of tires available for sale. Our main focus was the distribution of
Passenger vehicle, SUV and light truck tires initially. However, our product line-up was
Expanded to include tires for trailers, ATVs, golf carts, racing and motorcycle, commercial,
Industrial, and farm vehicles. The broader range of tire types ensures that we are able to
Successfully meet the needs of our customers.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to leave a positive review! We're thrilled to hear that you had a great experience with us.