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PriorityTire

4.8

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PriorityTire Reviews Summary

Priority Tire has established a strong reputation for providing high-quality tires at competitive prices, with many customers expressing satisfaction with the value and speed of delivery. Positive feedback highlights the company's efficient shipping and reliable product quality, fostering loyalty among repeat customers. However, some reviews indicate concerns regarding the condition of tires upon arrival, including issues with damage during shipping that affected usability. Overall, while the company excels in customer service and quick fulfillment, addressing shipping quality could enhance the overall customer experience and mitigate negative sentiments.

This summary is generated by AI, based on text from customer reviews

service
119
value
129
shipping
133
quality
121
This company responds to reviews on average within 22 days

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12,536 reviews

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Utah
1 review
0 helpful votes
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Great service
June 30, 2024

Everything was as described shipping was fast will continue to buy from them

Date of experience: June 29, 2024
Team P. — PriorityTire Rep
over a year old

We are looking forward to hear that, thank you for choosing us!

Kentucky
1 review
0 helpful votes
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Very fast delivery
June 28, 2024

I was very pleased with the service I need tires bad for my truck and priority tire did not just that but with a purpose and I will be doing business with them a lot now

Date of experience: June 28, 2024
Team P. — PriorityTire Rep
over a year old

Thank you for your great review! We are more than happy to hear that you liked our service and we are looking forward to serving you again!

Wisconsin
1 review
0 helpful votes
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Great service
June 28, 2024

Found the tires I needed.and great price.quick delivery.very happy with the tires

Date of experience: June 28, 2024
Team P. — PriorityTire Rep
over a year old

We're most happy to know that both the website and service were quick and convenient for you - we'll keep doing our best to deliver in that regard!

Maine
1 review
0 helpful votes
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Great tires
June 28, 2024

Great prices, and fast shipping, im definitely buying from them again

Date of experience: June 28, 2024
Team P. — PriorityTire Rep
over a year old

It's most excellent to hear that we've earned your trust - we look forward to working with you again and are certain you'll be most impressed each time!

Ohio
1 review
0 helpful votes
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Product arrived
June 28, 2024

Product arrived in good order. FedEx delivered to set.

Date of experience: June 28, 2024
Team P. — PriorityTire Rep
over a year old

We're confident you'll be equally as ecstatic about the product in question!

Texas
1 review
0 helpful votes
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Best prices
June 28, 2024

The tire I had ordered they was not available and they sent me 3 like it at compatible prices and I just sent the offset payment.simple and easy.

Date of experience: June 28, 2024
Team P. — PriorityTire Rep
over a year old

Naturally we try our best to avoid unexpected stock issues but when they do occur we try our best to offer assistance in a fair manner, which does include offering other tires - more expensive ones can be offered with a discount, just like we did for you here. We deeply appreciate your understanding and patience for this entire matter!

Georgia
1 review
0 helpful votes
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Great service!
June 27, 2024

Delivered on time and no issues, great service and delivery.

Date of experience: June 27, 2024
Team P. — PriorityTire Rep
over a year old

We're most glad to hear that you received your order swiftly and safely - that is what we strive for! Thank you!

Mississippi
1 review
0 helpful votes
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So far, so good.
June 27, 2024

Perfect fit for my john deere.

No need for 50 characters to describe the tire. But since I'm here... be good to each other.

Date of experience: June 27, 2024
Team P. — PriorityTire Rep
over a year old

Your kind words and review are always appreciated, thank you!

Ohio
1 review
0 helpful votes
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Perfect
June 27, 2024

Very good material, I loved them and they arrived on time

Date of experience: June 27, 2024
Team P. — PriorityTire Rep
over a year old

Providing quality tires with exceptional service is the name of the game - and we aim to be the best player! Thank you for your review!

New York
1 review
0 helpful votes
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Tires
June 25, 2024

Very good fast delivery and at a good price for the tires ordered

Date of experience: June 25, 2024
Team P. — PriorityTire Rep
over a year old

Thank you for choosing us for your tire needs.

Illinois
1 review
0 helpful votes
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Highly recommend
June 25, 2024

Very good quality tire arrived on time and in good condition. Would recommend ordering tires from them!

Date of experience: June 25, 2024
Team P. — PriorityTire Rep
over a year old

Thank you for your positive recommendation! We're delighted to hear that you received everything as expected and on time. Safe travels, and thank you for choosing us!

New York
1 review
0 helpful votes
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Great service
June 24, 2024

Tires came next day and the tires are great. Happy with my purchase

Date of experience: June 24, 2024
Team P. — PriorityTire Rep
over a year old

Thank you for the kind words! We're thrilled to hear that you experienced excellent service and that your delivery took just one day. We appreciate your business!

Virginia
1 review
0 helpful votes
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Placed 3 orders
June 24, 2024
Updated review

The first two orders were 5 star. The third order only gets 1 star. So they ended up with 3 stars. I have not been able to get ahold of anyone to even find out what happened to my third order. Other than my order confirmation and a thank you letter for my order, it's like it never even existed. Can't get anyone to answer phone or computer chat. Just bots...no people.

PriorityTire attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 24, 2024
Team P. — PriorityTire Rep
over a year old

We do apologize if there is any issue with your order, technical or otherwise, we'll be more than happy to investigate, help you and resolve it! With that said, we do acknowledge that we've recently had a notable increase of incoming traffic, making it so that our agents are simply not able to reach every caller in a timely manner. Naturally we're trying to adapt and improve as we agree that such a performance is unbecoming and unacceptable. Please note, however, that you always can and should email us to [email protected] as well for assistance, where we will do our best to respond ASAP. Do not worry, we will do our best to help you here!


Ordered 3 times
June 24, 2024
Previous review

I have received 2 of the orders I have placed. I couldn't ask for better service. But I can't seem to get ahold of ANYONE to find out anything on my 3rd order. Frustrating to say the least.

Date of experience: June 24, 2024
South Carolina
1 review
0 helpful votes
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Great service and delivery
June 24, 2024

The website was easy to use, delivery was fast, and the tires were exactly as described. Many thanks!

Date of experience: June 23, 2024
Team P. — PriorityTire Rep
over a year old

Thank you for your feedback! We're glad to hear that you found our delivery fast and our website easy to use. Safe travels with your new purchase!

Georgia
1 review
0 helpful votes
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Awesome service
June 23, 2024

Order tires late Wednesday evening, tires delivered by 12:00pm Friday. Ordering of tires was easy, and delivery was fast.

Date of experience: June 23, 2024
Team P. — PriorityTire Rep
over a year old

It's great to see that our products and services have met your expectations. Customer satisfaction is our top priority, and we are delighted to hear that you had a positive experience with us. Thank you for your kind words and for choosing us for your tire needs. We hope that you enjoy the added safety and performance that your new tires will provide for your vehicle. Safe travels! 🚙

California
1 review
0 helpful votes
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Totally Satisfied
June 23, 2024

Price, product and time/speed of delivery is unbeatable!

Date of experience: June 23, 2024
Team P. — PriorityTire Rep
over a year old

Thank you very much for taking the time to provide us with such a kind review. We are grateful for your business!

North Carolina
1 review
0 helpful votes
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Give them a try
June 22, 2024

Only three of four tires came the first day I was a little worried but I call them and they explain that one of tires was still in transit. I received tire that day. Price good and delivery was good.

Date of experience: June 22, 2024
Team P. — PriorityTire Rep
over a year old

Thank you for the wonderful review! To ensure that our customers are satisfied, we strive to provide the best service possible. We take such feedback very seriously and will do everything in our power to improve.

California
1 review
0 helpful votes
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Fast service
June 21, 2024

Ordering the tires was easy, and tires being delivered where fast and on time

Date of experience: June 21, 2024
Team P. — PriorityTire Rep
over a year old

It's great to hear that you had a quick and easy shopping experience! We strive to provide our customers with a hassle-free shopping experience and prompt delivery. Thank you for choosing us and we hope to see you again soon!

Colorado
1 review
0 helpful votes
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Great deals
June 21, 2024

Ordered the tires was here in 3 days will order again

Date of experience: June 21, 2024
Team P. — PriorityTire Rep
over a year old

Thank you for choosing our services, and we look forward to working with you again in the future.

Ohio
1 review
0 helpful votes
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Great tires on time
June 19, 2024

Ordering was easy and thank goodness for tracking updates. The delivery guy (Fedex?) left the tires on my front lawn. Fortunately I had someone at home at the time. That's not on you but it is something to consider when ordering. Keep up to date with tracking.

Date of experience: June 19, 2024
Team P. — PriorityTire Rep
over a year old

We apologize if the carrier's delivery was not up to expectations! We'll be sure to investigate this case and report it up the chain with our partners to help ensure better quality control and performances going forward, as we do want our customers to have safe and worry-free deliveries!

From the business

Priority Tire is an online tire distributor. Our company deals with the sale and distribution of new
Tires available for a versatile range of vehicles. We offer online purchases with free FedEx
Delivery, and local pick-ups where available at our warehouses.
Priority Tire offers a wide range of tires available for sale. Our main focus was the distribution of
Passenger vehicle, SUV and light truck tires initially. However, our product line-up was
Expanded to include tires for trailers, ATVs, golf carts, racing and motorcycle, commercial,
Industrial, and farm vehicles. The broader range of tire types ensures that we are able to
Successfully meet the needs of our customers.


prioritytire.com
Allentown, PA, United States