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PriorityTire Reviews Summary
Priority Tire has established a strong reputation for providing high-quality tires at competitive prices, with many customers expressing satisfaction with the value and speed of delivery. Positive feedback highlights the company's efficient shipping and reliable product quality, fostering loyalty among repeat customers. However, some reviews indicate concerns regarding the condition of tires upon arrival, including issues with damage during shipping that affected usability. Overall, while the company excels in customer service and quick fulfillment, addressing shipping quality could enhance the overall customer experience and mitigate negative sentiments.
This summary is generated by AI, based on text from customer reviews
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Very satisfied. Exactly like pictures but better looking tires in person.
Good day, things would have been much better if you guys would have sent the exact size I asked for. I asked for 265/35/r20's I received 265/35/zr20's
We're glad to inform you that that is one size in the same! The "Z" makes no difference for the dimensions or fitment, it stands for "Zero Rated" and merely represents sportier tires with higher maximum speeds. Some manufacturers choose to stamp the "ZR" on the sidewall, others do not, but that doesn't change the size in any way - the tires are genuinely the exact size you ordered! Thank you for your understanding.
You're welcome! Thank you for trusting us as your go-to tire source!
Easy to use website. Good prices, and quick delivery. Will continue to buy from them.
Thank you for your feedback about our new website. We're looking forward to serving you again!
Ordering tire's was a breeze.
Awesome prices for quality products.
I will be ordering my tires from PriorityTire exclusively.
I will tell all my friends.
7 Stars
Thank you for such an amazing review! Your words have made our day!
This is not my first time using them. I own 5 cars & i buy all my tires from them. What keeps me coming back & using them always is that their tires last #1 & that when they deliver, the tires ALWAYS come fast. Like sometimes next day fast. I love priority tire. I refer alot of people to them. Great service always
Thank you for your great recommendation. We love reading reviews from our happy and loyal customers!
Very well communicated and delivered super fast. Would definitely recommend to others.
Thank you for your recommendation. Feel free to share your thoughts on social media as well!
Found the tires I wanted at the best price with free shipping. Easy to order and receive tire within a few days.
We love hearing back from our customers! Thank you for your review!
I recieved my tires in a split order, a couple days apart. But the tires are what I ordered amd the service was prompt.
Thank you for your review. As already stated in the disclaimer below each item, tires can be separated due to their size during shipping. Thank you for your understanding.
Very fast delivery for free. Very happy with tire quality. First time buyer. A little hard to get a person on the phone with questions... Otherwise a great experience
We apologize for the extended hold times. We have been experiencing a large influx of orders and as a result our hold times have increased. You can request a callback through our phone system and one of our agents will call you back as soon as they are available.
Or alternatively you can email us at [email protected] with your inquiry.
We appreciate your positive review! Thank you for shopping at PriorityTire.com
You're welcome! Thank you for trusting us as your tire dealer!
Easy to find correct sizes and brands on there web site. Fast and free shipping. Overall very happy with the whole process. Tires were a very good looking tire for price range they were in. Very satisfied.
Thank you for your kind words about our user-friendly website. We are happy when our customers are happy with our service. Feel free to share your opinion on social media!
Simple and relatively fast delivery. Everything was as it should be. Tracking and communication emails kept me in the loop!
Thank you for your feedback! We're glad everything went smoothly. We’ll keep up the good work!
Tires arrived on time, actually a little early, and were in excellent condition.
Great to hear that you are happy with our fast shipping and tires' quality. We hope to serve you again!
Thank you for your kind words! We're looking forward to serving you again!
Priority Tire mistakenly sent me the wrong tires. I have spent close to two hours reaching out by live chat, email, and telephone. I sent the tires back and was told they would ship the correct tires as soon as the incorrect tires were in transit. The incorrect tires are in transit and they are holding my tires until they have that shipment in hand. I am frustrated by how difficult it is to get support, and the fact that they are making their mistake my problem. I ordered tires Aug 20,2024. As of Sept 3 I am still unclear of if or when I will receive the tires I paid for 2 weeks ago.
We genuinely apologize if we did indeed send out incorrect tires! Our team does its absolute best to avoid this type of mistake, but considering our thousands of orders per day some unlucky accidents are bound to happen. Still, we do try to assist in such cases by providing a FREE RETURN for a replacement or refund. The standard procedure is to receive the return back and verify it, as was made necessary by consumer abuse and fraudulent returns - but we are definitely willing to make exceptions when necessary, such in your cases. Still, it seems like something went awry in communication, so we'll be sure to investigate the matter and escalate it for a swift resolution to help you. Thank you for your understanding.
Great product and perfect fit. Happy with the delivery
We are happy when our customers are happy. Have a great ride!
The tires were in good condition, the issue was they sent me the wrong sizes and it was a bit of a hassle to get the right size shipped back
We earnestly apologize if you somehow received incorrect tires - we do all in our power to prevent this with numerous safeguards in our advanced shipping and warehouse logistics, but obviously mistakes are not impossible.
In such cases we do wish to help by providing a FREE RETURN and a replacement or refund, depending on what the customers want.
Of course, we're always open to feedback, so please do tell us what you think we can do to improve the return process and make it more streamlined!
Thank you for your understanding.
Found the tires I needed easily on the website. They shipped fast and free can't complain. Much better pricing than the box stores.
Thank you for the compliments about our website and fast shipping. Safe travels!
From the business
Priority Tire is an online tire distributor. Our company deals with the sale and distribution of new
Tires available for a versatile range of vehicles. We offer online purchases with free FedEx
Delivery, and local pick-ups where available at our warehouses.
Priority Tire offers a wide range of tires available for sale. Our main focus was the distribution of
Passenger vehicle, SUV and light truck tires initially. However, our product line-up was
Expanded to include tires for trailers, ATVs, golf carts, racing and motorcycle, commercial,
Industrial, and farm vehicles. The broader range of tire types ensures that we are able to
Successfully meet the needs of our customers.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you for your great review of our tires. Happy driving!