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PrinterPix

2.7

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PrinterPix Reviews Summary

PrinterPix has a rating of 2.7 stars from 4,819 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PrinterPix most frequently mention customer service, live chat and business days. PrinterPix ranks 4th among Photo Printing sites.

service
260
value
235
shipping
244
returns
142
quality
194
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15,188 reviews

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Pennsylvania
1 review
0 helpful votes
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Good thank you very much……………………………………………………………………………..

Date of experience: June 9, 2024
Connecticut
1 review
0 helpful votes
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Product not what I expected
June 19, 2024

Product not what I expected. Thought material and size was different then what i ordered.

Date of experience: June 9, 2024
GB
1 review
0 helpful votes
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Failed prints
June 19, 2024

Hi I purchased a print from this company in February. The print arrived and was incorrect, which printerpix admitted was their fault. I was contacted by Tom hill. He told me he would send me another print, if I paid another 20 pounds. Plus he would refund the initial 53 pounds for the first failed print. I sent 20 pounds to him at printerpix via PayPal. And the 2nd print was also a failure ( not what I'd asked for). Plus still no refund of 53 pounds for my initial failed print. He the stopped replying to my e-mails. I complained and complained for a refund of my money. I was contacted by two different people. One offered me half of 53 pounds, I accepted along as I was also refund the other 20 for the second failed print. I gave him a deadline of a week. He also stopped replying to my e-mails. This company has continuously ignored my e-mails and not refunded my money. This is totally unprofessional the way I've been treated. I will not give up until I have been refunded my 73 pounds. I want my money back. This company is totally incompetent and unprofessional.

Date of experience: June 9, 2024
New Jersey
1 review
0 helpful votes
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Paid extra for rush shipping, didnt ship in time. Still received it and it looks great, but was disappointed that I couldnt give it to the intended receiver in time.

Date of experience: June 9, 2024
California
2 reviews
0 helpful votes
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Delivery was much much longer than anticipated- was not delivered in time for event

Date of experience: June 9, 2024
New York
1 review
0 helpful votes
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Exceeded expectations and the quality came out better than expected. I enjoyed how customized this project was.

Date of experience: June 9, 2024

Easy and convenient shipping
June 13, 2024
Previous review

Easy and convenient shipping. I enjoy how much you can customize the blanket.

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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Creating my project was easy & quick! The final product is perfect!

Date of experience: June 9, 2024
Georgia
1 review
0 helpful votes
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What a deal!
June 19, 2024

What a deal! Very excited to receive my prints! Also super easy to make online!

Date of experience: June 9, 2024
Texas
1 review
0 helpful votes
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I've always had a pleasant experience with Printerpix. They will print anything you need. The only thing keeping it from 5 stars for me is that this recent package I ordered was a calendar. It was shipped in a regular package but the item inside was not covered with anything. It was raining bad those days. The calendar came in really wet and a bit damaged. Maybe a plastic wrap could go a long way? Anyway thank you for your service. Truly.

Date of experience: June 9, 2024
Japan
1 review
0 helpful votes
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Easy to use and easy to place pictures, I was hoping for more of a custom your own template but that's honestly to much to ask with the variety templates they got.

Date of experience: June 8, 2024
Texas
1 review
0 helpful votes
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My canvas came back great again!
June 19, 2024

My canvas came back great again! Shipping was fast and quality a was good. I will order again. Reliable

Date of experience: June 8, 2024
Alabama
1 review
0 helpful votes
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It was easy!
June 19, 2024

It was easy! But Maybe because I did it on my iphone every time I went to add a picture, it blocked the blanket so I couldn't see the placement while choosing a picture.

Update: got my blanket and it's ok. I guess the best that could be done for a blanket. Not the softest material like it states though.

Date of experience: June 8, 2024
North Carolina
1 review
0 helpful votes
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The site is very easy to use and navigate. And the canvases come out amazing!

I have several of these in my house and have given them as gifts. Everyone loves them!

Date of experience: June 8, 2024
California
1 review
0 helpful votes
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Easy and it was beautiful!
June 19, 2024

Easy and it was beautiful! It came in time for my event and it's good quality

Date of experience: June 8, 2024
Wisconsin
1 review
0 helpful votes
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I up graded to high def pictures and some of them came out too dark.

Date of experience: June 8, 2024
Michigan
1 review
0 helpful votes
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I was very please with the book, although I used all spreads and it double printed where the binding is so I would recommend using only page layouts and not spreads. Super easy to use and the quality was good.

Date of experience: June 8, 2024
California
1 review
0 helpful votes
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We loved our first blanket so much we chose to order 2 more for our children. The process was so easy for me, I'm not great or even good with electronics. Thank you and I will send all my people to printerpix

Date of experience: June 8, 2024

We love our blanket!
June 18, 2024
Previous review

We love our blanket! The pictures came out so good, and the blanket I feel is very well made.

Date of experience: June 8, 2024
Texas
1 review
0 helpful votes
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I love printerpix and order 7 time's a year. My last 2 books have seemed to be cropped short on my pictures. Like the pages look like they are smaller than when I preview them. I do preview and edit and save. Just not as happy as I have been in the past. Also each book seems to have 2 extra blank pages at the front and back. I try to use every spare space. What is that?

Date of experience: June 8, 2024
Washington
1 review
0 helpful votes
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I received it but it was completely wrong
June 18, 2024
Updated review

I received it but it was completely wrong. Wrong photo printed incorrectly and it was supposed to fix a previous incorrectly filled order.

Date of experience: June 8, 2024

Unable to add items on the fly
May 22, 2024
Previous review

Unable to add items on the fly. Shopping interface sucks

Date of experience: May 12, 2024
Colorado
1 review
0 helpful votes
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Wonder product and service
June 18, 2024

Wonder product and service. Absolutely amazing quality! I definitely will order again in the future.

Date of experience: June 8, 2024