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PrinterPix

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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PrinterPix Reviews Summary

PrinterPix has a rating of 2.7 stars from 4,819 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PrinterPix most frequently mention customer service, live chat and business days. PrinterPix ranks 4th among Photo Printing sites.

service
260
value
235
shipping
244
returns
142
quality
194
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15,188 reviews

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Texas
1 review
0 helpful votes
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Shopping is easy
June 30, 2024

Shopping is easy. I had some issues with Amazon Pay but that's all.

Date of experience: June 20, 2024
Rhode Island
1 review
0 helpful votes
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Though I did not see the quality of the final product (I shipped it as a gift), my elderly mother loved it. The website could use some UI/UX tweaks (putting together the photo booklet was tricky). Finally, it took just over three weeks to arrive. I'm willing to try again because the website and communications overall were professional and responsive.

Date of experience: June 20, 2024
Kentucky
1 review
0 helpful votes
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It was good
June 30, 2024
Updated review

It was good. Took longer than I thought. But it's finished and it looks good

Date of experience: June 20, 2024

Hard to make book
June 6, 2024
Previous review

Hard to make book. I think shipping is to high!, I paid more for shipping than I did the book!

Date of experience: May 26, 2024
California
1 review
0 helpful votes
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Love this place
June 30, 2024
Updated review

Love this place
I'll be back for next special event. Customer service is great. Timing just works perfectly and love the items.

Date of experience: June 20, 2024

Great love it
June 5, 2024
Previous review

Great love it

Date of experience: May 26, 2024
Florida
2 reviews
0 helpful votes
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The quality of the print was not good. I explained that and was told I would get a replacement with better quality. This was on May 23,2024. I haven;t heard from since. I don't know if they are processing it but would be nice to know the status. Today is June 20,2024.

Date of experience: June 20, 2024
Ohio
1 review
0 helpful votes
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Easy to use
June 30, 2024

Easy to use. Nice! Would order again. Easy to use on app. Yes!

Date of experience: June 20, 2024
Utah
1 review
0 helpful votes
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I had a quote printed on a picture and they changed the date of the quote.

Date of experience: June 20, 2024
Alabama
1 review
0 helpful votes
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Picture quality not as good as previous orders. Arrived on time

Date of experience: June 20, 2024
Oklahoma
1 review
0 helpful votes
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When I received the book and opened it up the first page just fell out. Very embarrassing to give as a gift.

Date of experience: June 20, 2024
Illinois
1 review
0 helpful votes
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Some pics were blurry but website didn't inform me...
June 30, 2024
Updated review

Some pics were blurry but website didn't inform me otherwise

Date of experience: June 20, 2024

Great prices
June 5, 2024
Previous review

Great prices

Date of experience: May 26, 2024
Oklahoma
1 review
0 helpful votes
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Great quality & arrived pretty quick! I recommend this to everyone!

Date of experience: June 20, 2024
Massachusetts
1 review
0 helpful votes
Follow Ibeliza N.
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The system allowed me to make all the changes. I could really customized the photos the way I wanted.
Thanks.

Shutterfly doesn't allow to changes on same prefix patters.

Date of experience: June 19, 2024
Iowa
1 review
0 helpful votes
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I like the options and Groupon options
June 30, 2024
Updated review

I like the options and Groupon options. I wanted to know where the printerpix logo was going to be, as it was an option to pay to not have it. If it's on the back, then I'm ok. If it's on the front, then NOT.
I love the pictures on the metal!

Date of experience: June 19, 2024

I like the options and Groupon options
June 4, 2024
Previous review

I like the options and Groupon options. I wanted to know where the printerpix logo was going to be, as it was an option to pay to not have it. If it's on the back, then I'm ok. If it's on the front, then NOT.

Date of experience: May 25, 2024
Canada
1 review
0 helpful votes
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Overall, I'm satisfied with the quality, colour and...
June 29, 2024
Updated review

Overall, I'm satisfied with the quality, colour and the blanket, but I was charged two shipping fees for one package of two! Why?! That takes away from the advertised special!

Date of experience: June 19, 2024

It was great!
June 22, 2024
Previous review

It was great!

Date of experience: June 12, 2024
Arizona
1 review
0 helpful votes
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The quality of the photo book is good, however the box the books arrived in was damaged with open sides, I'm surprised nothing was missing. Several books had some dents on the edges of the cover

Date of experience: June 19, 2024
Spain
1 review
0 helpful votes
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Excellent product and fast shipping! I would definitely purchase these again!

Date of experience: June 19, 2024
California
1 review
0 helpful votes
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Nice book
June 29, 2024
Updated review

Nice book. Photos are clear. Would recommend more updates during production so we don't feel like the order is lost

Date of experience: June 19, 2024

Book was not adding to cart yesterday
December 9, 2023
Previous review

Book was not adding to cart yesterday

Date of experience: December 9, 2023
New York
1 review
0 helpful votes
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Overall my experience was good
June 29, 2024

Overall my experience was good. They sent me the wrong fabric the first time and the print wasn't centered on it. But I reached out and they sent me a new one in the fabric I picked! It turned out great!

Date of experience: June 19, 2024
Missouri
1 review
0 helpful votes
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I received it with only 1 of my pictures. I ordered that for my Great grandson. Very upset.

Date of experience: June 19, 2024
Iowa
1 review
0 helpful votes
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Good quality and fair shipping waiting times, and will recommend it.

Date of experience: June 18, 2024