Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PrinterPix has a rating of 2.7 stars from 4,819 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PrinterPix most frequently mention customer service, live chat and business days. PrinterPix ranks 4th among Photo Printing sites.
We monitor reviews for authenticity
Though I did not see the quality of the final product (I shipped it as a gift), my elderly mother loved it. The website could use some UI/UX tweaks (putting together the photo booklet was tricky). Finally, it took just over three weeks to arrive. I'm willing to try again because the website and communications overall were professional and responsive.
It was good. Took longer than I thought. But it's finished and it looks good
Hard to make book. I think shipping is to high!, I paid more for shipping than I did the book!
Love this place
I'll be back for next special event. Customer service is great. Timing just works perfectly and love the items.
The quality of the print was not good. I explained that and was told I would get a replacement with better quality. This was on May 23,2024. I haven;t heard from since. I don't know if they are processing it but would be nice to know the status. Today is June 20,2024.
Picture quality not as good as previous orders. Arrived on time
Some pics were blurry but website didn't inform me otherwise
Great quality & arrived pretty quick! I recommend this to everyone!
The system allowed me to make all the changes. I could really customized the photos the way I wanted.
Thanks.
Shutterfly doesn't allow to changes on same prefix patters.
I like the options and Groupon options. I wanted to know where the printerpix logo was going to be, as it was an option to pay to not have it. If it's on the back, then I'm ok. If it's on the front, then NOT.
I love the pictures on the metal!
I like the options and Groupon options. I wanted to know where the printerpix logo was going to be, as it was an option to pay to not have it. If it's on the back, then I'm ok. If it's on the front, then NOT.
Overall, I'm satisfied with the quality, colour and the blanket, but I was charged two shipping fees for one package of two! Why?! That takes away from the advertised special!
The quality of the photo book is good, however the box the books arrived in was damaged with open sides, I'm surprised nothing was missing. Several books had some dents on the edges of the cover
Excellent product and fast shipping! I would definitely purchase these again!
Nice book. Photos are clear. Would recommend more updates during production so we don't feel like the order is lost
Book was not adding to cart yesterday
Overall my experience was good. They sent me the wrong fabric the first time and the print wasn't centered on it. But I reached out and they sent me a new one in the fabric I picked! It turned out great!
I received it with only 1 of my pictures. I ordered that for my Great grandson. Very upset.
Good quality and fair shipping waiting times, and will recommend it.
Answer: Do not ever trust this company. They need to go out of business.
Answer: I don't think corporate exists I dont think this is a legitimate company. I have reported them to PayPal and groupon will also be reporting them to my attorney general office
Answer: I talked to customer service today because my bar was red and at 0 and she said they just gave it to ups and she sent me a tracking number

