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PrinterPix Reviews Summary
PrinterPix has a rating of 2.7 stars from 4,819 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PrinterPix most frequently mention customer service, live chat and business days. PrinterPix ranks 4th among Photo Printing sites.
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Merci au chat et a Nancy pour le coup de main pour finaliser ma commande, car problème d adresse. Maintenant j attends ma commande avec impatience, j avais déjà commander et un super résultat. Donc je conseille
Garry replaced 3 magic mugs for me even though it was pass the warranty. Definitely stick with Printepix!
Patricia is amazing... exemplary... wonderful customer service! I look forward to doing business again with your company!
I ordered 7 pictures from this business, all of them come out very well! Special Thanks for Nicholas! Who's been communicating with me the whole process, answering my questions during the send out!
Thank You!
Patricia offered great personalized assistance for my project. I am grateful i got a chance to connect with her before ordering. Thank you!
Groupon deal for two masks said the shipping cost $15.99. Was charged $20.79 by Printerpix. Called customer support and they will refund the difference. Just be careful to check your shipping. It is expensive because it is being shipping from overseas. Make sure you're not over-charged. It takes longer to receive the product, so I have yet to see how it turned out. I will update my review once I receive the masks.
Don't order from PrinterPix. It's a month and a half and nothing has been shipped. They mention that it'll take 10-15 days to manufacture and then they'll ship it out.
I've tried to call them multiple times. The first couple of time and days I called the customer service made pretend they couldn't hear me and then hung up.
The last couple of weeks that I called, they said that my product was created and it'll be shipped in 24-48 hrs- yet week in and week out it was never sent.
I ordered it for someone's birthday gift- and it's well passed his birthday :(
So I got an offer from them for custom mugs - 4 for $20 or so. I could not add my custom design but followed their checkout process and paid and was sent a "voucher". It said I could do the design when I redeemed the voucher so I did but then was presented with $27 in shipping charges! TOTAL SCAM! I would not have done it if I knew the shipping was more than the product and the voucher is done so that if I didn't go for the same they would just keep the $20 (as I bought a "voucher", not a set of mugs). STAY AWAY!
Adrian Potter was excellent. Helped me to place an order of books i had ordered 2 months ago. Was very knowledgable. Everyone loved the 1st books needed to get more.
Nancy was very helpful. I had a question about the delivery of my order and Nancy gave me all the information i needed.
Thank you Nancy for your help today. I have used Printerpix for the last six years for my photo albums and have always had great results. The software is not the easiest I've used but with good quality photo's the results are consistently great quality.
Contacté por chat con el servicio de atención al cliente y Patricia, que fue quién me atendió fue muy amable y muy profesional. Es el primer contacto que tengo con PrinterPix y por ahora no puedo decir nada malo, la experiencia ha sido muy buena. Agradecer la atención tan personalizada recibida por Patricia y espero que el servicio que he contratado tenga la misma calidad.
After Simon ignored us, Nancy helped us in a patient and courteous way. She solved the problem with professionalism in a few minutes. Thanks a lot
The customer service agent, Patricia, did a marvelous job assisting me and getting my issue resolved. She was polite and empathetic, and worked quickly to address the problem.
Ordered a slate of a collage i made. Had some challenges with the order. Sent an inquiry. Garry pounced on the original email, and through a short series of emails, arranged for a replacement order - which looks much better than my original work. Thanks Garry. Thanks Printerpix. Great products and service.
I initially came here because weeks had gone by and I hadn't received my order. I was very skeptical after reading all the negative reviews. But I came to post this for all those out there that are feeling like I felt. I place my order on August 9th, and received it today, August 27th. I created a montage collage in honor of my grandparents who are no longer with me, and it is beautiful! I guess I'm one of the lucky ones. So there's still hope if you're wondering.
Photos had heads missing on at least half of pages, zoomed in on random parts.
Customer service blamed me, said would reprint if I paid again.
I declined...
Jessica is been very helpful for my order. I see most of the comments have bad reviews, and they received a bad quality products. I haven't received my order yet, hopefully I won't be disappointed when I receive it.
Nancy è stata veramente cordiale, precisa e disponibile nel verificare e ascoltare le mie problematiche. Grazie
Quando dopo che hai costruito un progetto con molta fatica ti si blocca tutto verrebbe da svenire. Per fortuna Patricia ha saputo controllare tutto e rassicurarmi. Grazie!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members