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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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The sizing was a bit smaller than expected but it works. When in doubt get a size larger.
I love my soccer sweatshirt. As a grandmother of a high school soccer player I wanted to show my support. However I wanted something that didn't shoutout. It is very tastefully embroidered.
We received the order whatever we purchased. The size is perfect for my son.
It was easy and convenient. I would definitely order from them again.
Very good products, and received them quickly. I would definitely recommend.
The product is good quality, the artwork and printing are sharp and true. Pricing is fair, and delivery was in a reasonable time.
Found what I wanted, waited for you to manufacture it, was very pleased with the product.
THIS PLACE IS ABSOLUTELY HORRIBLE. AVOID THEM LIKE THE PLAGUE. THEY USE BOTS TO ANSWER STATUS QUESTIONS. THERE IS NO PHONE NUMBER TO CALL. THEY FEED YOU CANNED ANSWERS AND EXPECT YOU TO GO AWAY. CHOOSING THEM WAS THE WORSE DECISION EVER!
My sweatshirt came with a hole in the arm pit seam, however, the company was very helpful and was able to send me a replacement
No issues! My order was received as promised. Thanks very much!
Beware! I emailed and asked to fix the order - still no response. I ordered black and it is in the description as black for the color to choose and they sent me light gray. I have been emailing for several days and the # on cc said mailbox full!
Quality is terrible too. This company is a scam!
My daughter's name was never put on the back of the merchandise that I ordered for her swimming club. I was pretty disappointed with that.
This was the first time I ordered from this company. The shirt was as described. The fit was perfect.The shirt was delivered in a timely manner.
Excellent service love ordering with them. Very fast easy to use would definitely recommend to a friend.
The hooded, full zip, sweatshirt I ordered to wear to my grandsons' football games (JV and Varsity players) is awesome. Fits well, bright colors, warm, and good price.
Very comfortable…. The green color is slightly off from the actual school color.
Fast delivery easy to navigate site great product and pricing
They have very fast delivery and good quality. I was skeptical on whether the site was real or not but their good.
Great service and the product is what I wanted. Thank you!
It was very good. The only thing I wish you had were some more plus size options in the women's wear. Other than that everything we've ever ordered has always been high-quality.
I ordered only 5 items, perhaps that is a huge order for prep sports. It been over 2 weeks and they still have not shipped. When I try to contact the company I only get an AI bot canned message that assures it 3-4 days is average for shipping. I cannot cancel my order, I will just have to sit and wait until they get around to completing my order. Perhaps I will get lucky and it will happen sometime while my son is still in his senior year. NEVER AGAIN WILL I SPEND MY MONEY WITH THIS CLOWN SHOW.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members