On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The shirt I ordered Size Large is far out of line with other sizing. I wear a medium tshirt all the time and this large is far too small. No returns so hopefully I'll find someone who fits in it so the money is not just wasted.
The experience with ordering my item from you all, was fine.
Easy to use and quick delivery. Size is true to size. Would recommend.
Easy to order, took too long to receive, no response when contacted
Tried to order several ti.es, but the app kept making. E start over. A bit frustrating
I ordered a t-shirt for my son's coach and it came in within the week. He was able yo wear it for their next game.
The shirt I ordered was the perfect colors, great feeling material, and the fit was exactly as advertised.
Good prices and like the ability to customize. The items came on time and the quality was good for the price.
Website was very easy to use, and there where many options to choose from.
The website easy to use, even on my phone. The order came promptly, sooner than I expected. I ordered a shirt with my granddaughter's school logo. It is very nice quality.
Embroidery and clothing is top notch and delivery is fast. Well worth it
I have been ordering from your agency for many years and love the workmanship that your agency provides.
Great product...thank you. I will definitely will be ordering product in the future. I'm totally satisfied with this product.
Still waiting on another order that was placed 10/15 and no notification or confirmation that it will be shipped.
This is my third order. No problems with the service or delivery and the merchandise is high quality.
I had a great experience shopping on this website! It was incredibly easy to navigate, making it simple to find exactly what I was looking for. They offer a wide variety of apparel selections, ensuring there's something for everyone. On top of that, the shipping was impressively fast—I received my order sooner than expected. Highly recommend for anyone looking for a seamless online shopping experience.
Shirt came to me and back and front were glued together. Almost ripped shirt pulling apart
Pretty good but would not take phone number Figured out needed united states. Your software needs to ask for country to let customers know
Missing two of three orders placed placed in September. Received one shirt.
Slow update on order status. Ordered on the 14th and have no idea if my order is being made or when I can expect it to ship
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Sportswear Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members