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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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Great quality, washes up great, true to size, and fast shipping. I'm 5'7" 185lbs and got a large sweater, fits great! Recommend!
Love you can pull just about any school to get sports gear not all schools have spirit wear shops
Great quality. Next time they need to add eagles mascot instead of basketball in the front though
Prep Sportswear has many options of designs even for my tiny school. The possibility of adding sports, including lesser known ones from Rowing to Fencing as well as a wide range of academics from Accounting to Theologu also makes shopping for the right design to be quite exciting.
Excellent options to create your own item! Great experience with this sportswear brand that lets you create your own custom design.
The process was easy and I like being able to choose the colors, layout, and details to match my personal style.
The final product not only looked great but also performed well—comfortable, durable, and unique to me.
Items came in a timely manner and were accurate to the product order online
Great shirt and nice quality shirt. Shirt was a perfect fit. Love the one I ordered last year.
It was basic, easy, and available. I like the ability to customize the product.
My husband LOVES his sweatshirt and it was shipped so fast! Looks perfect and is super soft :)
It was good. The shipping was fast and everything seemed fine.
Ordering was easy. Delivery time was fast. Quality is amazing!
Order came as expected. Bright colors and great design. Simply a great site.
Ordered some custom shirts for a freind and myself. They came out great and arrived in a timely manner
I thought I ordered the items with my sons name and number on them and they didnt come with that info on them. We will see if it's correct this time.
The shirt was exactly what I wanted and nice soft and light weight material.
Smooth & easy order experience. The product arrived in short order and the item itself was MUCH nicer than expected. Excellent texture, perfect sizing (I'm a large@ 6'1" 190), professionally made. Will order again.
Items received as expected, all good! We were happy with the sizes and look!
Wrong school color but hopefully correct on site now. You were gracious to make correction.
It takes too long for orders to be delivered. It would be nice to receive an order before the event that I ordered it for.
Product is as shown, and generally a 'good national brand' item that is then customized.
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

