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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Was a good experience but I am waiting to see the quality of your product. Hopefully it will be great! Now that Christmas is over, my 13ry old grandson did like his hoodie with his schools name, sport and his name personalized on the front and back. The Fruit of the loom brand ran smaller than I expected for a men's medium size but it appeared to work out for him. However for the price, and since no school made a profit on it I don't think it was worth the money. Next time I'll try to purchase from the school sales so they can make some money.
It was easy once I found what I wanted. The order came when they said it would
Easy to navigate website, great style options to customize
Great product! I am excited to receive a sweatshirt with my high school that closed years ago! I also live i was able to personalize my sweatshirt. Thank you.
I have ordered many things, very satisfied with all items. The company has a great selection and variety.
It was very easy and efficient! I appreciated the quick shipping! Would definitely order from here again. My only complaint is the smaller than I expected number on the back so the sweatshirt looks alittle off but it works! It is a great gift!
Excellent site! Huge selection of products and extremely easy to use. Love the ability to personalize selections too.
Every time a code was asked for, going back to site I had to start over again.
Easy to navigate the site and the delivery was not overly long
Sweatshirt was missing back print, but was corrected right away. Unfortunately, when they replaced it, it was way too small. I have since reordered, and will do so again in the future..
I was very happy with my purchase, it arrived on time and was as expected.
I was happy to find the team shirt I wanted. I was looking for a specific college with the location written on it.
The website is easy to navigate. It contains good notes re sizing. The product is all good quality. Delivery is quick.
We are always happy with our purchases here! Everything is reasonably priced and the product itself is great!
My order was $150 and I should have received free shipping on Cyber Monday, but I did not. Can you help with this?
Quality of item was great. The person I gifted it to loved it so much they bought one for their friend!
Easy to order and pay. Product has been very satisfactory to this point
Easy to view different logos and navigate products. Loved our sweatshirts.
Everytime i order its a quick and easy process. I will continue to use this company.
Never had a problem with shipping or the clothes. Just need the child clothes to come in a 2xl or xl husky
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members