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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Quick and easy, received in a timely manner, Thank you!
I loved the products I ordered. When I contacted customer service chat the person was friendly. It was very easy to get the shirt I ordered replaced.
I did not like the option of not being able to put something in the middle of the shirt other than the number. I like to put a name in it but the option wasn't available.
Overall, good. Like them when they arrived. Only the best for the teens
Was happy with all the merchandise. Good quality material.
It was great. Everything came in the way I wanted and the quality of the sweatshirt was great as well as the fit.
I was very happy that I got my order in time for Christmas.
I don't like not seeing a delivery estimate / number of days before clicking to order but I did get it before Christmas.
I don't like not seeing a delivery estimate / number of days before clicking to order
Love y'all's merchandise and recommend it to all my team moms and dads
Great product and easy to change delivery address. Excellent customer experience!
I am enjoying my merchandise and had no problems. Not sure why I must write a 50 character explanation explaining my experience. But I had no problems.
Spot on work and super quick shipping. Great work!
Super easy! Love my products! I didn't know how it they would look but it all turned out amazing!
I would have preferred the printing be "darker" on the black hoodie.
Overall we are satisfied.
I have used Prep Sportswear before. Always a good experience.
Got some Christmas gifts and they turned out great. Very satisfied.
Just took a long time. But did get it in time for Christmas
The sizing for the sweatshirt was much smaller than typical Adult mens small.
It did not fit.
I bought this as a Christmas present for my brother and he loved it!
I loved that my daughter's school was available because they do not have an in-house school store. I wanted to get her a hoodie and loved all of the color and design choices. My only complaint was the size chart, as it doesn't seem accurate. My daughter is 12 and 5'1 and according to the chart would have been in a youth size. I ordered her an adult size and it fits her. It's not even that big. Other than that, everything was wonderful!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members