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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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The site was easy to navigate and check out was a breeze. I received my item within a timely manner. I would buy from again.
Great experience and product! Prep Sportswear is a wonderful company.
Excellent quality of all clothing, We loved the material
The website was easy to use and we appreciate that we could customize the clothing with the school logo but also relate it family and sports. The items arrived 2-3 weeks after ordering and everything was as ordered and good quality.
I've ordered quite a few thing from Prep sportswear an have not been disappointed. Good materials and perfect embroidery every time.
Nice shirt with my school name & colors. It fit perfect.
We were amazed how fast our order came. It was here in two days. Thanks for the great service!
Would have like choices of shipping.
My experience was very very good ans will be using again
The sweatshirt is super thin and wrinkles
Like crazy
More than once, shirts have come in the wrong size but your 24-48 hour window to notify your company for an exchange is way too short, so I paid for something I cannot use
I found the site confusing as I thought that I was purchasing a T-shirt that my grandson could wear as part of his Parker uniform. I found out later that the T-shirt I bought can only be worn on spirit days.
It took quite a bit of time for me to see the various uniform choices at several different locations.
I love the variety of designs and how fast the shipping is.
When it had got to me the package was open a bit. But I am not one to complain because stuff happens.
It was good but the sweatshirt was a bit small. Might have shrunk in the dryer
Ordering was easy and products came quick. The "one size fits all" hat was a little too tight for my son. It might be nice to have a sizing chart for those.
Overall, fantastic! The website was very easy to navigate and the merchandise was received within days of the purchase.
Fast delivery and good products. I recommend the purchases.
This is the 3rd order that I've received from Prep. In all 3 there has been 1 or 2 shirt(s) that are not true to size. They are way too small. I have reached out on the previous 2 occasions and the shirts were replaced. With this order I did not reach out but a shirt was sent looked like a Medium (size 8-10) and not an XL. I am not sure that I will place another order. Shirts/orders should be looked at before they leave the company.
Most of my choices were out of stock.
They sent a nice note apologizing for lack of inventory and credited the freight, which was very nice and appreciated. I will be ordering again from this company!
Most of my choices were out of stock.
The sizing of the merchandise is off. The shirts are cut VERY small.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members