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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Great service……………………………………………………………………………………………….
Excellent customer service. Listened to my concerns and corrected my mistake.
I ordered a pair of sweat pants and a hoodie for my son's birthday (hence why it was sent to Austin) They showed up early and are good quality items! Very happy and would definition recommend to my friends!
Great! Shipping was very fast and product came as described
The order came in a timely fashion, and it was everything and more than advertised.
It came on time and I have No complaints or concerns.
Great Customization! Thank you. Love my sweaters! My order arrived quick with no problem.
It came fast…………… I was surprised………. Thanks………………….
Very smooth and trouble-free. My order was filled accurately and shipped in a timely fashion.
It was very easy to order and there were several items to choose from. The delivery was perfect!
Good product on time delivery would purchase again
Everything from selection to sizing, while visualizing options, makes for a great shopping experience.
I ordered a 3X t-shirt for my husband. You sent a 2X and it is too small, so no one can wear it. If you feel kind enough to correct your mistake in filling my order, I would appreciate a 3X t shirt delivered to 285 Ore Bank Road, Dillsburg, PA *******.
Thanks, Lynda Farner
The site was easy to find the items that I wanted to buy. Received all items in a nice package and in a timely matter. Will shop with Prep Sportswear in the future.
The shirt I ordered on this date showed a tracking number but it was never put into the system. This was the second time I called to complain and a new one was finally sent out.
Easy to order, true to size. Product was of great quality. Variety was good.
Hat is super dope! Fast and easy! Thank you Prep! I'm looking for my high school next!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members