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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Very happy with quality and how quickly we received our sweatshirt
I wasn't satisfied with the original hat I received. I contacted Prep for a replacement and they obliged. The replacement hat was received and I will enjoy wearing it to my grandson's games.
It was just what I ordered. It's done well and professional looking.
Item was as described and the transaction was great! Thank you!
At first I was worried about the time of delivery, but it came in pretty quick!
The sweatshirt my daughter ordered was great and it was delivered quickly.
Nice shirt.I Loved the quality and the logo. Size was perfect
Loved all the design options for the college for which we needed gear!
Great experience with order and receiving and follow up.
I got the wrong item and wanted to exchange it but you don't allow returns
East to order and received custom sweatshirt very fast.
Ordered and sent to destination where we will be coming up. Have not seen merchandise yet. Arrive Wednesday 4/26.
Ordered and sent to destination where we will be coming up. Have not seen merchandise yet. Arrive Wednesday 4/26.
Easy to order prompt delivery, high quality. Finding schools is very easy
Had an excellent experience. Fast delivery and good quality.
Everything looks good but had a sizing issue with one of the shirts and can't return or exchange for a different size, so unfortunately we wasted money on that one.
Easy to order. Placed order on 4/12/23 which included custom name on back of shirt and received 4/20/23. Website describes products well. Quality material & true to size. Customized name was perfectly placed.
Easy to order but the products when washed in cold water and dried shrank.
The process was efficient I got my shipment faster than expected.
There lots of choices and the prices were great! Thank you.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members