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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Disappointed in the quality of the material and the decal. It feels very cheap. When we received the shirts they have stains on the front from the press on decal. Hopefully that comes out in the wash.
Received my order in a timely manner and it was exactly what I ordered, I was very pleased!
Overall good but I can't find where I can track my past purchases and/or setup & login to my account.
Everything came very quickly and I loved my sweater!
Customer service was outstanding. I had ordered the wrong sweatshirt accidentally and they took care of me right away and very professionally!
Hoodie was perfect. Matched the college colors too. But a $17+ for shipping was ridiculous.
Good selection. Shipping was a lot more expensive than I would have thought.
Easy to order, great choices. Great gifts for my niece!
Site is very easy to navigate, use and place orders. It was an excellent experience.
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Quick! The website is very easy to navigate, the shipping is quick, and the quality/sizing/fit are top-notch!
Found just what I was looking for. Good quality and price and quick turnaround time.
Quick and Easy and efficient package was delivered on time.
Easy to use website and a nice variety of merchandise
Ordering was easy, product quality was good and it arrived in less than a week
Easy to order what I wanted.
Excellent on line website
Easy to order and came in a timely manner! Will always check this site to order from. I would recommend this site to others. It was recommended to me!
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members