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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Exactly what I ordered and the quality was better than expected.
Fantastic options! The delivery was faster than expected and the sweatshirt was high quality.
Item is great, did take a little longer than expected to be delivered.
I ordered two hoodies from them because my college was closing. I made a mistake with one of the hoodies and reached out to them. They understood and supported me in getting a replacement. Because of them, I get a chance to proudly support my school.
Great selection, Good prices. Will definitely order again. Very pleased with the whole process. Shipping time is good too.
Easy to navigate website, Will definitely use again!
Fast and easy to order. Order was delivered in a timely manner. Will order again from y'all.
I really liked it it was my number that I had on the football team and it brings back good memories!
Easy ordering and fast shipping. Products to size.
The original sized ordered was unusually small and tight for the size my son usually wears. I contacted customer service and I appreciate the quick and very helpful response to get us the right size!
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Fast & Easy Experience. The Product came out perfect for the price.
The sizing is way off. The large I ordered fits like a small so I spent over $60 on a sweatshirt I can't wear
Everything was pretty quick and seamless. The shirts are very high quality. Better than most and they don't have that weird chemical smell some places have
The experience was very good. Good website and great pricing.
Easy ordering & fast shipping - happy with the product
I love this company and the quality of the work. I will order again
Excellent. The t-shirt and sweatshirt were quality materials.
Easy to order. Ease of many types of apparel. Package arrived in timely manner
Was easy I like being able to order for 2 schools on 1 order
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members