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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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Runs large but once I sized down they fit great. Fast shipping and personalization looks good
Love this store and the concept they are offering for more "custom" high school options than we can get from the school. Highly recommend, Thank you!
Very pleased with the shipping and handling of my order. Nice polo shirts with personalization. Will order more product and let other teachers know at my high school.
Both shirts run smaller than typical size. One of the shirts has outline of silk screening area all on front of shirt. Quality was not great for this shirt.
Never received an email confirmation of my order. It left me wondering if your site was a scam.
Good selection! Thanks for having all kinds of merch choices for smaller schools!
Everything was correct. The shirts look great and we are happy with the order.
Easy, quick, accurate. I would place an order again.
We love the quality and customer service from your company
Prep sportswear is always quick and the product is great. They have some many options to choose from.
Seems like clothing runs a little small, so that would've been nice to know
I sent the item as a gift so I'm not exactly sure on the end result.
Fast delivery and great quality! It was a pleasure to order!
The shirt looked very nice but it fit very small to size.
The polo arrived quickly and was exactly what I wanted!
The sweatshirt ran small and unable to return it do to customization
Great quality and selection of items. Shipped in a reasonable time also.
Lots of choices; responsive web site.
But this customer satisfaction survey, which I filled out over a week ago, has come back and is forcing me to type more characters to save it. So that's not optimal.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members