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Prep Sportswear Reviews Summary
Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
This summary is generated by AI, based on text from customer reviews
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My hubby has bed shoulders and needs full zip hoodies which are hard to find in certain areas. I was more than excited when I saw that I could personalize of full zip hoodie with my alumni logo. Will be a repeat customer!
The shirts are as advertised, I can't say anymore because they're a Christmas present for someone and I won't know how they look or fit until they try them on.
Have ordered from you guys multiple times for my son's soccer high school team. Every time I get my stuff perfectly made and done and great quality
Great! The site was easy to navigate. The order came quickly, even the personalized items. My son will be very happy to have these in his wardrobe this Christmas.
Easy to look at different options. Ordered before and will do it again.
I was very impressed with how fast I got my order.
Easy website and quick delivery. Good choices and size selection.
Very easy shopping site and very fast delivery. I also enjoyed being able to create my own shirt with all of the options that were available.
It was a good experience. It was fast delivery and you kept me informed on what was going on.
Item came wrinkled and not packaged in a protective clear wrapping (just folded and placed in a plastic mailer.
I love all the choices of the print for the sweatshirt.
Nice screening but the shirt quality is cheaply made
It was as described, well made and comfortable. Shipping was a little slow but I was in no hurry. I would definitely recommend.
Found what I was looking for and liked that there were choices. Loved how they looked. Not sure on the sizing since it's a Christmas gift but will order a larger size if needed.
The delivery was quick and the quality is really nice.
Ease of ordering and quick fulfillment of my order coupled with quality garment selection for imprinting one's design
Seamless experience in placing the order.
Shipping fees are an unpleasant surprise. Product prices were pleasing but when you consider the shipping the items are rather expensive!
I bought 2 truckers hats. I like how they were made and the products came quickly.
I have used you in the past and have been satisfied. What I don't like is that the price on shipping defers to the highest price. Also, I talked to one of your representatives and told them how our school is the "Grove Elks", NOT the Grove Elk. They said there was nothing they could do but I find that impossible to believe.
From the business
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members