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Prep Sportswear generally enjoys a positive reputation, with customers frequently praising the quality and variety of customizable products. Many appreciate the prompt delivery and the ability to find unique items that support their loved ones' sports teams. However, concerns have been raised regarding shipping delays and a lack of accommodating customer service, particularly in handling returns or exchanges. While the overall customer experience is favorable, there is a notable sentiment that improvements in responsiveness and sizing options could enhance satisfaction further. Overall, the company is well-regarded, yet there are areas for potential growth in service quality.
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It was great never have had a problem. Love this stuff great quality too
Good.delivered in timely matter.product did not disappoint
Very fast delivery i was surprised! Definitely will be using this website again
Fantastic! I received my purchase in a timely fashion. It was great quality and turned out as I had hoped!
Very nice products. High quality, good value for the price.
I thought the quality was lacking from when I last ordered from here. Felt and kind of looked cheap
Everything looks great. They are for family members, so I hope they love them!
Order arrived and was correct. Don't have any more words. Don't have any more words. Don't have any more words
Very Happy with product and will order again, and tell others.
Excellent quality and received order very quickly.
I worked with Frank to replace merchandise I ordered as a gift for my granddaughter. He was awesome.
Product arrived in a timely manner. Lots of apparel options for team.
The experience was fast and easy. I was surprised that it wasn't embroidered or silk screened
Sweatshirts look nice good quality and prompt service
I had a great experience and a great time with getting everything I needed.
Easy to do and sizes were correct. I would use this again
I purchased 7 Lebanon Warrior Sweatshirts all with Team McBeth printed on back they were very nice quality, but the print on the back was hidden by the hood of the sweatshirt on all of them it was printed to high
Had a question about a particular size and sent the message as directed on the website. I never heard back from PS, so I went with another company.
Lots of options, easy checkout process
Got the products quickly and they are awesome. Fit well, the whole family is very happy.
Item was received much quicker than I thought it would
Answer: It will take around 3-5 business days (excluding weekends) to custom produce your order, once completed it will ship via U.S. Postal Service mail from our facility in Louisville, Kentucky, which has an average of 1-3 business days to deliver within the contiguous U. S once your order has been completed. ** Higher quantity orders may extend the estimated time of arrival International orders typically average 14 to 21 days after shipping to deliver but may be extended due to the impact of COVID-19. Each Prep Sportswear product is custom-made just for you. You will receive a confirmation email once your order is placed. Within the first 2 hours of placing your order please confirm your address, design, size, color, and quantity to ensure your order is done correctly. Please contact us immediately (within 2 hours) if there are any changes needed to your order or to cancel.
Answer: I did get a response from their chat on the website 4 days after submitting. Apologized for the lengthy time to ship my product which still has not shipped 23 days later. Said it would ship out that week and it still has not.
The Prep Sportswear brand is an online marketplace offering personalized products connecting consumers to the institutions, teams, experiences, and events in their life. The Prep Sportswear platform includes stores for High Schools, Colleges, Pro Sports, Vintage Teams, Little Leagues, Golf Courses, Greek, Military, Government, Race Events, National and State Parks, and the ability to build your own Team Store.
The company was built on the simple idea of giving every fan the opportunity to support and share in the spirit and accomplishments of their favorite team and every consumer the ability to connect to the individual experiences in their life. Embracing leading-edge technology, Prep Sportswear has built a highly innovative e-commerce platform, offering consumers thousands of unique custom apparel and accessory items. Each order is manufactured on demand and fulfilled in two business days from our wholly owned and operated manufacturing facility in Louisville, KY.

