PrepaidZeroReviews 72

We did w two-week roadtrip ine West Coast of the US and thought it would be clever to buy data SIM card in advance. So we bought the AT%T card from Prepaidzero with 3 gigabytes of data. BUT:
A) The SIM card did not allow making the phone a hoptspot, which was naturally our plan. They do not really advertize this on their website, but when I contacted them they said I shuold be using a gadget (separate hotspot/router) they sell. Why on earth should I do that? I why on earth is it limited this way?
B) Overall connectivity was not that good. I understand that between Beatty and Tonopah in the middle of desert in Nevada, but it dod not perform very well in cities either. I understand it was a UK SIM card so maybe this was due to the fact that we were indeed roaming in there and the data may even have been circulated through UK?!?

All in all, I think you can easily manage by purchasing your data connection after you arrive. At lest it cannot be much worse than this. Or if you know you only need it for one device and stay inside cities then why not, if you want to save the trouble of having to visit a shop in the US.

We were given UK numbers - not Italy ones. When I asked about that they told me it was free to call and text UK numbers so our travel group could communicate with each other. I was only able to ever text one of them. Sometimes I would try to text or call and money would be deducted from my account. I could only complete calls to Italian numbers a couple of times in a month. I had thirty euros credit and was not able to use most of it and they would not refund it when I asked. I followed the instructions they gave me when i emailed to find out what was going on. My brother finally just gave up and got a regular Italy SIM card. Should have done that from the start. It's not that hard. Don't waste your money with this company.

I travel a lot for my business, and this is what can I say about the sim cards for Italy and the US that I recently used:

-Easy setup, comes with a few instructions on how to start.
-Good signal and continuing service.
-Fast replies to my questions.

Overall I had a good experience with the sim cards.

Going to Australia for two months, we thought we had made a nice deal by buying two sim-cards, each 35$ datas + 10$ calls. It seemed simple and clear.
But these are the bad points about it:
1. Didn't get any network the 3 first days. After few emails with the client service, they discoverd a "problem" with the bundle, and corrected it. +2 days waiting...
2. It was never explained before the purchase that for each outcall you want to make, you need first to call a number, and then enter the number you wish to call.
That means that you can not call from your contacts, you must first write the number on a piece of paper or try to memorize all your contacts numbers... really not handy!
3. In cities or in the bush, 75% of the time, we got internet, but we couldn't call. That can bring you in some delicate situations...

For the money, we are not satisfied with what we got. Yes, the client service is ok, they reply quite fast, but the product is not what you expect.

I would not recommend it.

Daughter had school trip to Italy from Australia. I unfortunately did not think about ordering a card sooner. At about 14 days out from leaving we telephoned and also corresponded by email to the wonderful helpful staff at Prepaid Zero. We were told it should take 8 days for the card to arrive.
Unfortunate this was over the Christmas period and by the post marks it had left Europe very promptly but unfortunately in arrived 1 day too late for my daughters departure. I was worried I might never see my 86 euro again for this data and phone prepaid plan. After contacting them, I sent it back with all details. All ended very well.