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PrepaidnGift Balance Reviews Summary
PrepaidnGift Balance has 271 customer reviews and ranks 114th in the Gift Cards category. Common review topics include customer service, gift card.
Well I tried logging in but I can't so that's just fantastic I have now wasted $70 on this $#*!ty $#*! card kms
It was excellent at First, I bought some stickers ESC, then I wanted to buy something else, it didn't go through, and I swore i had the right amount left, so I tried to check the balance, IT DIDNT WORK. I checked back a few days later, and it worked, then it kicked me off? Almost 2 weeks later and I haven't been able to get past the verification page.
I got this worthless piece of garbage $50 Visa gift card a week ago from the grocery store. After "registering" the gift card online, I am seemingly unable to make a single purchase online due to the fact that my gift card keeps getting declined, EVEN THOUGH IT SAYS I HAVE 50 DOLLARS IN MY CURRENT BALANCE! The prepaidgiftbalance website (also completely useless and garbage) gives me not one single bit of information I can use to fix this problem. I tried contacting them with the number on the back of the card but every time I call it's just some automated voice saying "We are currently experiencing extraordinary wait times" and I can't get to a real person... although it makes sense that there are extraordinary wait times considering this horrendous customer service. So I guess literally all that I paid 50 dollars for was just a piece of plastic.
EDIT: I can't even log in anymore. After finally getting ahold of this pitiful excuse of customer service, I made the mistake of telling the "customer service" my gift card details, and I think they locked me out of the website and stole the money for themselves. Every time I try logging in it just refreshes back to the home screen. Prepaidgiftbalance.com is nothing but a criminal enterprise and all its members should be arrested for fraud.
NEVER BUYING THIS CARD AGAIN DOESNT EVEN LET ME LOGIN TAKE MY CARD ************** --908
When they Fix the website ill think about buying their product again but other than that no thank you. I have a card with money in it but never was able to register
I purchased two $ 100,00 Visa Prepaid gift cards from Fry's grocery store. When I attempted to register them they had both been used. I contacted Prepaid gift cards they said to fax them drivers license blown up to 150% then also lightened twice as much, copy of the re
Ceipt copies of cards. After you do this they will conveniently not receive something or not have received your fax at all even though you have confirmation from fed x they did receive it. Complain to Fry's and dont buy these cards. We work to hard for our money to be screwed over by two huge corporations!
Try to follow their instructions? The web site doesn't work, the phone hangs up, no answer on wait, this is a rotten way to conduct business at any level. Companies that buy these cards for employee gifts should stop immediately. You lose confidence in your employees, and this company is just stealing your money.
I loaded $500 cash onto one of these cards. I was only able to log onto the websites twice, once to activate (which I worked fine for me), and once to check my balance. When I tried a third time, I got an error and to call customer service. That was about 3 weeks ago, and I have been able to log in since. You can check your balance through the number on the back of the card, that's easy enough. But while I've not needed or tried to talk to a person, I'm always met with messages of long hold times. As of right now I'm pretty positive I still have a small balance on the card, but the phones system says zero, and again, I can't log on. I haven't tried nor will getting to a live person. I'll wait it out a couple days to see if a balance settles after my last fuel purchase (while you can, I'd also recommend not using this to purchase gas). I've been able to use the card online, at convenience stores and restaurants. There were a couple of online retailers that I got an error message that they didn't accept that payment. Ok. Since this is already a one time use card, I won't be using it again. I also will look for a different option when the need arises again. I would encourage you to look at other options also.
Ever since I originally registered the website does not let me log in. The phone number for customer service works less than half the time. Sometimes you get the initial voice menu and then it hangs up. I have a prepaid gift card and once it's used up I will never buy another one from the same organization. I have no way to know what the balance is on my card.
Received as a $50 gift. Online registration failed so I called. Got disconnected after a long wait. No help at all. Worthless card. A total scam. Please do not waste your money
No customer service. Faulty gift cards. Non working registration. Worst card i've ever purchased. Fix your sh*t. Never purchasing this ever again. Telling everyone I know to go nowhere near this company. Horrible, absolutely horrible.
Website to view your balance is always down and if you try to call the number on back of the card, its always busy. Buy your cards from a bank, when I have it has always worked.
I have had a gift card for a while. It was never used and register when first purchased. I went to use it online and the card was declined. I called the number on the back of the card and sat on hold for over half an hour after being hung up originally. When I finally spoke to someone, they were very rude. Did not help in any way. Told me there was nothing I could do because the card was in someone else's name even though I personally registered the card. The worst customer service experience I have ever had. There was no one else available to help and she hung up on me mid sentence. $100 is now wasted and this entire company is a scam. Whatever you do, DO NOT BUY THIS CARD.
30 minutes after purchasing this $25 card I attempted to register it online and got a message claiming their servers were down. I called the phone number on the back of the card for balance inquiry and I received a bust signal. As many before me have said DO NOT PURCHASE THESE CARDS! Total scam. Going back to Kroger and deal with it there. I doubt seriously satisfaction will be in my future.
Just dont ever buy prepraidcards ever ESPECALLY from these braindead humans. Super long wait times and the card gets locked for trying to use pay pal. It locked a 100$ card for 24 hours
Received as a Christmas Gift. When I went to use it I couldn't. The card is worthless and and the people who are issuing this are criminals beyond a doubt. The authorities should look into this scam and make some arrests. From the reviews I have read there are many people who have experienced the same loss. And probably many many more who just did not say anything
For the last couple of days I've made several attempts to register this VISA online to no avail. Then I called this "non existent" credit card company & after about 10 minutes of waiting, I hear crackle sound followed by the computer voice saying: "Good bye" then it hung up! I wish they had got me an American Express giftcard!
I tried calling but all I get is radio silence. My gift card won't work with my online purchases and it's really annoying and frustrating
Garbage. Nearly $200 down the filthy drain because of this company. I hope you guys lose all your money.
Worked 2 days ago. Now it isn't. Should have at least $26 left on the card (purchased at Kroger). As I said before, worked fine 2 days ago for an Amazon purchase. Now it's being "declined". Fix your s***, prepaidgiftbalance.
You should be sued and forced to refund every last person who's ever used your cards. YOU are responsible for funds being stolen and YOU should pay every last red cent back.
After reading so many people having the same problem as I (getting this card for my birthday, opening it brand new and going online to register, having no luck with the website so called to see the balance, HAVING THE BALANCE BE $0 when i just opened it and the transaction was the night of my bday in several cities over, calling customer service & having them tell me it's in someone else's name and there's nothing they can do, then telling me I need to fax over my drivers license?)
This is the biggest scam. This company is clearly making fake transactions, stealing money, stealing information, and SCAMMING HUNDREDS/THOUSANDS.
