PrepaidnGift Balance

In truth I was one of the lucky ones and had used most of my card before These guys either A. Scammed me out of the rest or B. Somehow lost the remaining funds for apparently no reason, Amazon declined this card when I tired to buy a RAM stick for my PC thankfully it worked on Steam games and Google Play so I could get Music and video games before. Honestly not even mad anymore I have a RAM stick now thanks to my Grandma giving me real money instead of a card. At this point am just lurking around this site watching the dumpster fire rage on. And of all the times to have this happen was of course over the holidays, whatever chance of recovery these $#*!s had are now just a pipedream. On the brightside I now know to be mindful of gift card providers.

My wife bought my son a card for the holidays. Unfortunately every store he tries it in it gets declined. I called the company and am told we will send you a replacement card. Let's check the address, now 24 hours later the address still isn't changed and I have to wait another 4 hours to call back again to see if it got changed before they can send me a card. I can log on the website for faster service however the website will not allow me to log in. This company is CROOKS! Scam is not the word for it. They are the worst. STAY AWAY

I commonly get gift cards from family and such on Christmas and such. When I apoened the packaging, I was met with a 'STOP! Your card can be used for in-store purchases only. For online use, go to Prepaidgiftbalance.com'. I just kinda shrugged it off, seemed normal.

Later on, I decided to go shopping. I handed over the clerk my card, and she proceeded to try again, but it continuously stated that the card was declined. Which, I thought was strange. I hadn't used the card before. Naturally, I just handed the woman some cash and went to go back home. Again, not giving it much thought, thinking it was perhaps just a little mistake.

I get home, decide to activate my card. Get it over with. So, I head to the site, and get to the log-in and register page. I do all the things, click register. I'm sent, immediately, back to the log-in. Confused, and slowly growing irritated, I try again and a few more times.

At one point I got it to work, and registered my card in. After all that mess, I just went to let it go and get more things online. Room decor and such, the usual. So, I place my order, use the card, everything seems find. My price ended up being 46 dollars and abit more with tax. So, my card was pretty much priced out. Which, I didn't mind. Heck, it was a relief, really.

I check on my shipment, and it says that may payment method failed. Another time my card has been declined. I head to this site, logging in with some more of getting thrown to the log-in screen several times. It takes me to the Check Your Balance screen. It was a 50 dollar gift card, and I managed to have 38 dollars left. The order was completely different, not what I had gotten at all.

Instead, my actual order had seemingly been switched with something with the price of only, 1.00. This ticked me off, and now, I have no clue what is arriving at my door-step. Not to mention, this site also now has my card information and the people who gifted it to me now have wasted their money on a complete scam.

I know some believe it's simply the site, but their is no way it's just some messed up, and crappy business. These people are running a complete con. Prepaid, y'all need to get yourselves together before you flunk, honestly, I hope you read this and then have your company completely fail. This shouldn't still be a thriving thing. I used to support this business, until this new site came along. I had no difficulties using their cards until the site switch, now.

I suggest to not ever purchase another card, of which sends you to this site.

I received a $100 gift card from a local company. I was excited because I never win anything. I went to use the card and it was declined. I called to get the balance and it was $11.67. The other $88 was used online by someone who either stole the card number or was issued a duplicate card.

Called customer service and was told that I need to provide them with a receipt and photocopies of my private information in order to prove I own the card. I informed them this was a gift card and I didn't buy it and they essentially said tough $#*!.

They didn't want to hear about the issue, they didn't want to look into the issue and certainly did not want to take care of the issue. I was treated like a criminal because I didn't use my gift money before somebody could steal it.

Prepaidgiftbalamce.com, you should be ashamed of yourself.

Funds were stolen within a day of loading the card. Website was not working properly. The site would error when inputting the card number and support phone number didn't even work. Called from different phones and would immediately get disconnected. Accessed website days later and only then was I able to see the purchase history and that the funds were used (stolen) immediately. Called support number and after being on hold for 20 minutes, customer service rep (Kristian?) was rude AF. Acted like she couldn't be bothered. Hung up on me before all my questions were answered.

FIRST WE HAD ISSUES WITH THEIR WEBSITE... IT DOESN'T WORK! KEEPS KICKING YOU BACK TO LOGIN SCREEN. NOW, FOR THE PAST 24 HOURS, WE HAVE BEEN CALLING THEIR *******536 "CUSTOMER SERVICE" # AND THE CALL CANNOT EVEN GO THROUGH! CARD IS BEING DENIED FOR PURCHASES LESS THAN $20 WITH OVER $300 BALANCE! THEFT! SCAM! MY KIDS GOT THESE CARDS FROM THEIR GRANDPARENTS FOR CHRISTMAS AND NOW THEY ARE $300 PIECES OF WORTHLESS PLASTIC!

So, I have a card, I've made a transaction and... it was fine, that's it. In fact I made a second purchase before things went straight to hell. Websites started declining me, supposedly because I didn't have enough money on my card. That was my fault, yeah, so I checked my transactions and turns out, I spent more than I meant to on the first purchase. So I waited around to see when the orders would be redacted... and they kicked me off the site. Really? First off, why? I bought your trash so I deserve to use it, no? I've been waiting for about 10 days now, either the site is down (which if it is, there should be some sort of error message, but no, they can't even afford that with the money they've taken from us), or they legit said "F* you man, we're not letting you back on the site because you bein' suspicious and crap" I mean, all I did was log in? Why are you acting this way? Ughhh, tbh just stick to other gift cards, like Amazon, Gamestop, etc. No I would not recommend buying from this company, and I find it quite laughable that they deem this attitude as acceptable in common times. Caution: If you see prepaidgiftbalance.com on your Visa gift card... you're gonna have a bad time.

Unable to use card and unable to log in to the account also I have contacted customer service by calling at the number on the back of the card, my card has been deactivated because a supposed fraud committed with that card, now to reactivate the card I am requested to send a copy of my ID, a copy of my Social security number and a proof of my address, of course I'm not that stupid, I'm contacting BBB to ask for help on solving this issue.

Bought a $500 prepaid visa and had to register it over the phone because the website would return to login if I tried to register it online, and used the phone registration to do it finally. A few days later, the card is blocked due to a charge at a city 60+ miles away from where I am, to which they used $215 for Albertsons! Called the company to dispute the charge and was on hold for over an hour and 20 more minutes getting the customer service person to put in a dispute form. After receiving the paperwork in the mail, I had to fax it and it could take up to 90 days for a resolution! Unbelievable! Avoid this garbage excuse for a company!

Also the website does not load 99 percent of the time, to which it just goes back to the login page without anything happening, or it will error out and not recognize the card number!