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PostScan Mail Reviews Summary
PostScanMail has established a strong reputation for reliability and user-friendly services, with many customers praising the efficiency of their operations and the helpfulness of staff. Positive sentiments highlight the company's commitment to security and customer satisfaction, with users appreciating the ease of navigating their app and web platform. However, concerns regarding service delays, particularly in shipping and document retrieval, have been noted, with some customers expressing frustration over the lack of tracking information. Overall, while the company excels in customer service and product quality, addressing the noted delays could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Thanks so much for the services great business 👨‍💼 so professional
I've used PostScanMail multiple times to purchase items in Europe and have them stored and then later shipped to the UK. Very happy with their service.
Very good, easy to access, I can review and read through my wail, ship as necessary..
I've been using PostScanMail for around 5 years and have been very pleased with their service. Prices are reasonable for what you get and they are completely reliable as far as I know.
I find PostScan to be very helpful. Christina of the Toledo, OH location always makes sure my items are scanned in quickly, and I really appreciate that. Overall, great place if your looking for something for your business mail.
Very professional, fast service and organized. Will decently recommend.
Fast, easy, and straight to the point! Easy as 123!
I have been using PostScanMail in NYC for the past 6 months and have had a great experience. The people in the office are always very welcoming and helpful. The customer service has been excellent.
Overall, the app and web browser version of PostScan are easy to navigate. Everything is simple. BUT when I do select something to be forwarded, it takes 2 weeks or more to arrive, and there is no tracking number to track estimated date of arrival. It is 12/20 and I am still waiting for something I asked to be forwarded on 12/9.I wish this would have been made clear before signing up for the service. Additionally, documents which I select to be scanned are not showing up in the Archived Scans or anywhere else.
I have worked with them for over a year and have nothing but great things to say. I was very skeptical at first, but we have had a couple of times when we needed customer service, and things were settled in hours.
I havent even gotten into my account and Im bombarded with having to fill out surveys and reviews! And Ove-Verifications!
Fantastic service! Correspondence is always promptly scanned, notified on time and customer sevice is top-notch! So glad I found this service!
So easy to 'receive' and review mail with piece of mind and without bulk.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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