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PostScan Mail Reviews Summary
PostScanMail has established a strong reputation for reliability and user-friendly services, with many customers praising the efficiency of their operations and the helpfulness of staff. Positive sentiments highlight the company's commitment to security and customer satisfaction, with users appreciating the ease of navigating their app and web platform. However, concerns regarding service delays, particularly in shipping and document retrieval, have been noted, with some customers expressing frustration over the lack of tracking information. Overall, while the company excels in customer service and product quality, addressing the noted delays could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Had some confusion over the necessary forms and was contacted within an HOUR. Had all my questions answered, was given a clear idea of what would happen next and how long it would take for my mail to roll over to the new service, and overall was absolutely delighted. Best customer service I've had all year - I'm definitely impressed, and have only been a customer for an hour and a half so far!
Terms & Conditions were a bit long and disheartening. (Is it really necessary to make me say that I will hold you harmless for INTENTIONALLY causing damage or destruction to my mail? Pretty distasteful, guys.)
Otherwise happy with being able to choose my own address (some other services I looked at didn't tell you what you'd be getting in advance, let alone allow you to choose). We'll see how the actual scanning and forwarding goes.
I can't get my mail and no one is available to answer my calls to sort the situation out.
Super quick and easy. The online notary was particularly cool.
New experience with this virtual mail box service and I will be enjoying it.
Nice.
Perfect
Good
It was quick. I could see clearly what I would be paying for, which some other companies did not present upfront. That transparency and the affordable monthly cost is why I chose PostScan Mail.
Perfect service
Easy, fast, and inexpensive.
The overall experience was fantastic! The sign up was made easy and quick!
Great
Highly convenient, and easy to use. Very glad I went this route for handling my mail especially after moving around so much for work this is the best and easiest mailing service I've used by far.
Excellent so far
Can someone contact me on instructions on receiving mail *******976
Very Savvy and computer friendly
It was very simple and straightforward.
So far so good
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members