On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PostScan Mail Reviews Summary
PostScanMail has established a strong reputation for reliability and user-friendly services, with many customers praising the efficiency of their operations and the helpfulness of staff. Positive sentiments highlight the company's commitment to security and customer satisfaction, with users appreciating the ease of navigating their app and web platform. However, concerns regarding service delays, particularly in shipping and document retrieval, have been noted, with some customers expressing frustration over the lack of tracking information. Overall, while the company excels in customer service and product quality, addressing the noted delays could enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Very smooth, so far.
Just getting started.
I have not received mail yet but the sign up process was easy and fast.
N/a
Problems communication was way off track
None as of yet.
I recommend everyone to come here
Ok so far
I am new..
!
Good service
Great, easy services
I love it...nice simple and easy
It's been cool so far - I'd like a little more time to use the service before I give my final review though.
There was a 2 day issue with their third party notary service but other than that I've gotten everything taken care of I belive.
Had some confusion over the necessary forms and was contacted within an HOUR. Had all my questions answered, was given a clear idea of what would happen next and how long it would take for my mail to roll over to the new service, and overall was absolutely delighted. Best customer service I've had all year - I'm definitely impressed, and have only been a customer for an hour and a half so far!
Terms & Conditions were a bit long and disheartening. (Is it really necessary to make me say that I will hold you harmless for INTENTIONALLY causing damage or destruction to my mail? Pretty distasteful, guys.)
Otherwise happy with being able to choose my own address (some other services I looked at didn't tell you what you'd be getting in advance, let alone allow you to choose). We'll see how the actual scanning and forwarding goes.
I can't get my mail and no one is available to answer my calls to sort the situation out.
Super quick and easy. The online notary was particularly cool.
New experience with this virtual mail box service and I will be enjoying it.
Nice.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members