PoshmarkReviews 2,866

As a seller on POSHMARK, I deal with the most annoying, inconsiderate and low class buyers. Their offers are an insult and they ask annoying questions on discounted items. You would think that they are buying new luxury items that cost over $2,000. Items listed are $5! It has been used! What do you expect when you decide to shop on POSHMARK!? Because of this type of people on there, it will take ages for you to sell anything and not worth it because they will low ball your offer by over 80%. It's best to just donate and have your items better appreciated it.

Purchased a faux pair of MBT sneakers which were not advertised as fake. They came apart from the soles and foam from the sides after 2 hours of walking. Could not contact seller directly but the company emailed me and was not helpful. I sent them pictures and they kept asking me to send pictures. I notified them within 24 hours of receiving the sneakers and they said I needed to notify them within 72 hours. Very confusing. I called my credit card company and lodged a complaint. The credit card co. Had a phone number for them but it was not a working number.

I have had some good purchase experiences on Poshmark with some excellent sellers however I have had enough experiences with flaky sellers that makes me want to stop shopping with Poshmark completely. Also there doesn't seem to be a way to rate crappie sellers because once the purchase is cancelled there is no way to leave a review about what a crappy seller they are. It seems Poshmark has no standards enforced on these people that list items theN yank them from you for whatever reason after you purchase the item. At least on Ebay the sales are looked at as legal commitents, Poshmark doesn't enforce anything.
I may just be done with them, tired of people wasting my time, listing items they have no intention of selling. I thought people wanted to make money.

I am a seller on Poshmark and it is true what the other sellers say - seller protection does not exist on poshmark and they almost always side with the buyer. The rating system is also unfair as you get people giving low ratings just because they didn't like the fit, dumb things like that. No way to dispute it. But what is most upsetting is the huge chunk poshmark gets for basically doing nothing. I'm talking 20% commission for products over $15! I'm fine with 10 or even 15%, but 20% is just too much for a site with poor service and no protection. No wonder I frequently see sellers and buyers taking it to PayPal instead of directly negotiating on poshmark. Sellers don't have to deal with the commission and buyers don't have to deal with the $6.50 shipping fee. Plus PayPal has a legitimate dispute system that will fairly judge on both sides - poshmark take note.

I purchase what was suppose to be a kimono-I received a big shawl with a cutout for the neck. I submitted photos to Postmark and they denied my return.
Does anyone really question why there's no returns allowed on that site? Because this way Poshmark continuously makes a 20% commission for doing virtually nothing. Lousy customer service, lowball buyers, and exhausting "spreading the love" interaction. In three days I purchase three items totaling $1070. 00-I'll never spend a penny on there again.
I attached a photo of my new "kimono" it's shameful

Let me start off by saying I actually started using Poshmark in 2012 when it was a start up app. I have since created an account with a massive following, I am a top 10% user with an average of 4.8 stars on the sale of hundreds of items over the years. I have been honest and credible in my transactions and have sold items both in low range of $10 to luxury brands in the $1000s. I am writing this complaint due to Poshmark's complete negligence and disregard for the complaints from honest sellers like myself and others who have come forward and are reporting the countless accounts who are continuing to freely sell counterfeit goods on Poshmark's app. One seller of these counterfeit goods retaliated against me by reporting my listings, writing harassing and threatening comments all over my listings, creating fake accounts to impersonate me and publicly share my personal information, all the while continuing to create several new Poshmark accounts on which they sold several counterfeit Chanel items. I filed a minimum of 50 reports and I sent a minimum of 20 e-mails to Poshmark support to no avail. Other sellers who were experiencing the same harassment had communicated directly to me that they were also complaining to Poshmark. In response, I received a condescending response from a rep at Poshmark acknowledging that they are well aware that counterfeit goods are sold on their website. Furthermore, they retaliated against me for whistle blowing against this illegal activity by removing some of my authentic goods which were reported by these scammers and freezing my account. Needless to say, I am extremely frustrated and have decided to escalate my concerns, because everything I have mentioned before is highly illegal - selling counterfeit goods, facilitating and monetizing off the sale of counterfeit goods, cyber threats, and identity theft. If you have faced similar issues, I suggest you file complaints with your state and California's (where Poshmark is located) Attorney General, the FBI's IC3 which handles cases involving counterfeit sales, the BBB, and if you are feeling in danger as I have, your local authorities.

Ordered only once on this site which was one too many. Ordered a bracelet and after several weeks of not receiving merchandise I tried to call. Of course no number available. Only communication was through email. Was contacted by "Heather" who told me there was no record of my order despite the fact that they had deducted the money from my account. Long story short, Heather was no help so I turned matter over to my bank. Was reimbursed the full amount within the month. First impressions are lasting. Never again!

I love the site, so easy to navigate, especially if your sizes and preferences are saved. The sellers have been great - frequently if they want to move an item quickly they will reduce the price and shipping cost and alert everyone who "liked" the item. No free shipping - know that up front, though sellers will bundle. The sellers are not paid until the item arrives and you give approval for the seller to receive the funds. I do not anticipate becoming a seller, so I cannot speak to that experience. But as a buyer, compared to my old stomping ground ThredUP, it is the Saks to their JC Penney.

I started selling on poshmark about 7-8 months ago and can honestly state that I have made a lot of money since I started selling on the app. Although it can take awhile to sell items I 100% recommend for items to be sold on here then mercari or eBay. Although they do side with the buyer, your returns are also protected and you as a seller can also receive help from the poshmark team. I have sold over 60 listings on poshmark and have only had two issues with items, one was buyer remorse while the other was actually a scam from a buyer. To make a long story short, a lady I sold Jeffree Star liquid lipsticks to tried to claim that they were fake and provided botched swatches. After providing receipts of authenticity this lady then proceeded to make up another lie saying they were expired and I then proceeded to prove that wrong and stated that I would feel uncomfortable receiving an item that had been swatched and used by another customer when that was not the condition in which I sent the item. Poshmark ended up providing refunds for the buyer and also releasing me my money, although it was upsetting the scammer got what she wished for I have to say I was at least satisfied with the fact that they protected me as a seller also. As for the people complaining about counterfeit items I cannot stress enough how important it is to find out who you are buying from. Unfortunately there are scammers on this app who sell fake items and I have seen so many sold on the app when just scrolling through different listings. If you ever need reassurance before purchasing an item like makeup please contact someone who knows makeup or do some research before hand or you can get scammed. You can even contact me if you need help deciding if an item is fake or not. I would not recommend purchasing big brand items like Gucci or LV because you can easily be duped, beware and careful but remember if an item is fake you can request a return and it will most likely be approved!