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PortableHookahs

2.7

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PortableHookahs Reviews Summary

PortableHookahs has a rating of 2.7 stars from 49 reviews, indicating that most customers are generally dissatisfied with their purchases. PortableHookahs ranks 19th among Ecigarettes sites.

service
27
value
27
shipping
27
returns
25
quality
27

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Michigan
3 reviews
0 helpful votes
Follow William W.
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This was the best purchase for my habit as I am a cannabis enthusiast. Now I can vape my flower in public without getting any weird looks. Thanks to this company, all of this was possible for 80 bucks!

Date of experience: May 15, 2015
Virginia
3 reviews
0 helpful votes
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We all know that more and more vape shops are opening up and I have been doing my research. The issue is most sites don't respond on time or answer questions to help me choose the right vaporizer. I left portable hookahs and email and they called me back to speak. I have never seen such service where they actually call you to walk you through making the correct decision. Isn't that amazing? My limit was 100 bucks and I needed a real convection vaporizer. They offered a more expensive product and gave me a promo code to bring it down to $104 plus they threw in a free grinder. This was just unbelievable but I received the package 4 days later and everything was as promised. I love these guys!

Date of experience: May 8, 2015
Missouri
1 review
0 helpful votes
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I was looking through a few different options between the Atmos transporter and the Pax vaporizer. When I called in, the gentleman on the phone explained that the transporter would be the better choice even though it was cheaper. I ended up saving money and getting a better product as apposed to shops usually trying to sell the more expensive device. I love portable hookahs for that :)

Date of experience: May 5, 2015
Delaware
3 reviews
1 helpful vote
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I ordered my product on Saturday and just received it, yay! The HipVap works great, better than I even expected. Thanks!

Date of experience: May 5, 2015
New Jersey
1 review
1 helpful vote
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I purchase a Snoop Dogg Dry Herb Vaporizer GPen it came defected. The coil never turn on. I called portable hookas and was advised that they did not handle defected returns. I had to contact Grenco Science the makers of the Pen to try to fix my problem. After 1month and a half I received an email from Grenco Science that they did not warranty coils. In order for me to get a coil I would have to pay for one. They could give me 15% off on another purchase. I contacted portable hookas and they did nothing to fix my problem. They kept my money and my issue was never resolved. I am now stuck with a $89.95 product that I can't use. HURRAY FOR PORTABLE HOOKAS!

Date of experience: May 4, 2015
Phillip M. — PortableHookahs Rep
over a year old

Hi Iris, we are resellers for many companies however some do not allow us to do warranty for them. Grenco Science requires warranty to go through them and only them. We do not have parts to replace for Grenco. We spoke to them and they do not cover warranties on coils that worked more than once because they have had many customers in the past break the coils by using the cleaning tool on the coil itself instead of the chamber. We tried to convince them to resend you a coil but with no luck, they declined as they are convinced the coil had physical damage. We did everything in our power to help therefore this review should be for Grenco Science not Portable Hookahs. Thank you.

New York
2 reviews
2 helpful votes
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Customer forever!
April 29, 2015

Portable Hookahs proved itself to be an incredible company with the best service and amazing products as well as warranty assistance. I could not have asked for better and will be a lifetime customer!

Date of experience: April 29, 2015
Texas
1 review
2 helpful votes
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Doesn't get better than this
March 16, 2015

I ordered from portable hookahs last Wednesday and already have my DaVinci vaporizer in the mailbox today. I don't know how that's possible but getting it so quickly for $150 as apposed to all the other websites ripping people off, I couldn't be happier. The vape looks even better in person and resembles a walky talky. I can carry this all over my university without notice. This company rocks!

Date of experience: March 16, 2015
California
2 reviews
2 helpful votes
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I've been searching for a true vaporizer pen for months. Most don't know this but 99.9% of vaporizer pens combust the dry herb. This was very annoying as I spent a lot of money doing trial and error. I figured let me email this company first before purchasing. This company taught me the difference between conduction and convection vaporizers and explained that the Atmos Boss is the ONLY true vaporizer pen on the market that produces actual vapor. The rest of the true convection vaporizers are portable but not as portable as the Atmos Boss vape pen. Thanks to portable hookahs my search was finally over and now I have an incredible vaporizer pen!

Date of experience: March 16, 2015
Washington
4 reviews
4 helpful votes
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I'm from Washington so the need for a vaporizer pen is serious. Portable hookahs helped me out in a way that I'll never forget. I bought the kind pen V2 and the chamber was a bit small for dry herbs. I emailed them and they offered to exchange the used kit and allowed me to upgrade to the Truva which produced true vapor. You gotta see this vape, it is amazing! This was awesome because at the end of the day I got a vaporizer just like PAX but with a bigger chamber for half the price of PAX. Thanks to portable hookahs I've been traveling around vaping on the low :)

Date of experience: March 11, 2015
New York
1 review
0 helpful votes
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I'm very pleased with this buying experience. Seller answered ALL my questions. Shipped to my door within just a few days. Extremely high quality product. Very satisfied. Will certainly return for more items!

THANKS PORTABLEHOOKAHS!

Date of experience: March 10, 2015
New York
1 review
1 helpful vote
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Fantastic
March 10, 2015

I bought a great vaporizer. The service was
Great, as well as the shipping being super fast.

Date of experience: March 10, 2015
Utah
2 reviews
2 helpful votes
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I recently purchased a vaporizer pen and was a little confused on how it works because it was my first time. I called this company and left a message. They had an Atmos rep call me and explain everything from A to Z. In my opinion, the fact that portable hookahs actually reached out to Atmos to have them call me is pretty amazing. Within a week of my purchase I was already a pro with the device. Thanks guys!

Date of experience: March 10, 2015
Ohio
1 review
9 helpful votes
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SCAM, NO TRACKING#,
March 10, 2015

I have been given a song and a dance for the last week.The package has never shipped I emailed them once I saw there the package was not in the system. Soon after that a shipping label was printed which was done in house and that was as far as that went. I been told that there is problem but with USPS just wait the package is coming. How is this possible if the post office doesn't have the package? At this point I feel I have been scamed.

Date of experience: March 10, 2015
Phillip M. — PortableHookahs Rep
over a year old

Dear customer, it is often that the USPS pick up worker may not scan all of the packages in. Often this happens and the customer still receives their package within 3-5 business days. In your case the package may have been lost. We explained that USPS requires 10 business days before a claim can be opened for a lost package because within those 10 days, you may still receive it. We asked you to wait until Friday and if you don't receive the package, we will refund your money and open the claim with USPS. Your leaving a review based on the rules and guidelines of every website based company. We are sorry that you are the one who's package may have been lost but USPS has their 10 day rules before opening a dispute. Otherwise, we would have reshipped your package or refunded you right away. We are just following standard procedures with USPS. Thank you.

Virginia
4 reviews
2 helpful votes
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Amazing company!
February 4, 2015

Amazing company! Sent out my package same day as I ordered and I received it two days later. What more can you ask for? I got this new thing for dabbing called the vape pen bubbler. This is an awesome new way to vape wax concentrate. You wont be disappointed after using this company. Enjoy guys!

Date of experience: February 4, 2015
Missouri
2 reviews
3 helpful votes
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Portable Hookahs walked me through about 7 different vaporizers until I found the exact one that suits me. It was awesome. I was looking for the PAX vaporizers but was unwilling to spend $250 They offered me a new vaporizer called "The Kind Pen Truva" which was pretty similar except in my opinion it was better and only 135 bucks! My friend has the pax and when we put it together, I was able to take a much larger puff and my herb chamber fit a hell of a lot more. I am extremely happy with my order not to mention I receive it only 3 days after purchasing!

Date of experience: January 13, 2015
Michigan
1 review
1 helpful vote
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I was amazed at how quickly this company responded to all of my emails and helped me buy something perfect for myself within my budget. I honestly could not ask for better customer service. They seem pretty busy on the phones but when I emailed, the response was almost instant. I appreciate all the help from this company as I really had to change from joints to vaporizing. Thanks guys!

Date of experience: January 10, 2015
Hong Kong
1 review
2 helpful votes
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Unbelievable shipping, I ordered from this company and had a tracking number within 2 hours. I always order from the USA and most of the time have to wait it out since everything in Paris is so expensive. I got my product quicker than any other company. Thanks portable hookahs!

Date of experience: January 10, 2015
New York
1 review
2 helpful votes
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I recently purchased a Atmos and i can make the record straight. I called Atmos and verified they are a registered seller. I filled out the information on the Atmos website and sent them pix of my vape. Now i have a 3 year replacement warranty. Tyler, it sounds like you have a defective model or not using it right. You should contact Atmos to resolve your issue.

Date of experience: January 9, 2015
Pennsylvania
1 review
1 helpful vote
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Do your research before buying. I bought a dry herb vape from the site and had to email them to get them to ship me my product after a few weeks of waiting. That's ontop of they sold me an Atmos rx that was made in china and obviously a fake when I got it.

Date of experience: January 9, 2015
Phillip M. — PortableHookahs Rep
over a year old

Atmos Vaporizers are MADE IN CHINA. Only the Atmos eLiquids are made in the USA. Please call Atmos direct and feel free to ask any questions. Our merchandise is Authentic. Thank you.

http://www.atmosrx.com/AtmosNation/customer-service.html

New York
1 review
5 helpful votes
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I bought a dry herb vaporizer from this site at almost 40% off the cost from most sites. I was a little skeptical at first but the customer service was amazing so I gave them a try. I received my Atmos within 3 business days from placing the order. A few months down the line after using the coil every day I wanted a new one. They had a wonderful girl from the Atmos warranty department contact me last week and replaced my coil. I will always recommend this site to my friends as they will also receive the same great service.

Date of experience: November 25, 2014