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I ordered one short and two shirts very cute. For the shirts order a size above your normal size. The short on the other hand were very cute, the fabric was good but the stitching is very delicate.
Hello,
This is a great store to get a lot of thing to wear, but the process to ship out the articles you buy if so slow. You should to make a deal with a good shipment company in order to offer a better price for shipments.
Thank you!
Always super happy with my orders, great quality and beautiful pieces! I will definitely go back and shop on their site soon!
Very low quality, badly sewn, unfinished details, and iron-on graphic image. Don't waste your money. Do not recommend.
This company is a scam. The quality and design of their products is not what We pay for. Never buy from them. Good lesson learned.
Sorry that you are not satisfied with your purchase. We will try our best to offer better customer shopping experience.
If you have other questions, you can also email us and we will get back to you asap.
I contacted with the user service because my package did not arrived, and they informed me about a possible mistake with the company that handles national distributions in my country. I had no choice but to wait and in 3 1/2 days I received my purchase.
In this store I bought a set of long skirt and top, two overalls and a skirt and everything is of very good quality, the dresses have lining so that nothing is transparent. Also it takes 8 days to arrive! I´m obssesed
The fabric is soft and not synthetic as I read in previous reviews, I personally liked it, but I had problems with the shipment (16 days) that's why I qualify with three stars
Sometimes delay happens for hot sale items cost more times to process in bulk.
We do hope you will have a better shopping experience with us in the future.
Thanks for your tolerance and patience with us to settle this matter.
Pls feel free to drop us an email ([email protected]) for order status and we will get back to you in 24 hours.
We will do best to provide better goods and services.
I like everything they sell here, clothes is of good quality, it does not stain when I wash it. Recommended
Super site with many uses to buy clothes and some one preferred me to use this site to buy clothes I loved to shop using this site... i would buy here more
I was satisfied with my purchase, despite the delay of sending, the people of service user was always answering my questions about the location of my package
The blouse they send me is a piece of garbage. Never buy from them again! And they don't refund me fully. They only offer 20% refund. Are you kidding me?
Sorry that the item doesn't meet your expectaion.
You can retuen it for full refund. Regarding the return issue, we states clearly on our website: https://www.popjulia.com/help/returns-and-exchanges.
We do hope you will have a better shopping experience with us in the future.
Thanks for your tolerance and patience with us to settle this matter.
We will do best to provide better goods and services.
Have a nice day.
I didn't receive my order from May, 29. The info is that it was shipped. I paid a higher price shipping for faster delivery, but also didn't work.
If I receive the product that I ordered I will review it late.
Sorry for keeping you waiting. Sometimes delay happens for hot sale items cost more times to process in bulk. Hope for your understanding.
Pls feel free to drop us an email ([email protected]) for order status and we will get back to you in 24 hours.
Thank you for sending my package on time, i liked all the clothes very much, especially the dresses... they look excellent quality
La ropa es linda, las telas se ven de muy buen material y elaboración pero el envío tarda varios días por eso le doy 3 estrellas... sin embargo me sigue encantando su ropa.
Me gusta comprar en esta tienda, pero soy algo impaciente y los envios a veces se tardan un poco, por eso la calificaré con tres estrellas. En el resto de aspectos tengo solamente opiniones positivas.
I am very satisfied with my purchases in popjulia, they are very fulfilled and serious with their sales, I recommend it
Answer: The only reason why there are polarized feedback (1s and 5s) is this: 5s are from Popjulia and 1s are from the real customers, or victims. THE QUALITY OF THEIR PRODUCTS IS BAD! AND THEY ASK THE CUSTOMERS TO PAY FOR SHIPPING BACK, BECAUSE MOST PEOPLE WILL JUST GIVE UP. I AM ASKING AROUND TO SEE HOW MANY PEOPLE WANT TO SUE THEM. PLEASE RESPOND.
Answer: Sorry to hear that you are not satisfied with our website. We will keep improving our products and services.If you run into any issue, please do not hesitate to contact us at [email protected]
Answer: Sorry that we don't support phone service now. Pls feel free to drop us an email with order number ([email protected]) for order status and we will get back to you in 24 hours
Answer: We cannot locate your order number here. Please email to [email protected] for order status. Order# is like I1xxxxx.
Answer: Sorry for any confusion caused. We will keep improving our products.
Answer: If you run into any issue, please do not hesitate to contact us at [email protected]. Best regards, PopJulia
Answer: Sorry to hear that! It is peak season and we are kind short of hands. May I have the order number and we will reply you email in priority?
Answer: We've cancelled the order# I1611447 for you. You will receive an email notification via [email protected]. If you run into any issue, please do not hesitate to contact us at [email protected]
Answer: Sandra T. And Luciene o Would you mind to indicate us the order number so that we can check? Or the email address you used to log in? If you run into any issue, please do not hesitate to contact us at [email protected].
Answer: Sorry for this impression. We have tried our best to serve our customers. But we can't satisfy all. We will keep improving our products and services. If you run into any issue, please do not hesitate to contact us at [email protected]
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Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
Best regards,