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Very satisfied with the way that customer service treated my problem, thanks to her I will definitely go shopping again to this page. I asked for a dress that arrived in a few days; The dress was perfect, but unfortunately there was a very slight flaw. They sent us another dress in record time, which was perfect. Very happy.
In the past, I have felt awkward when ordering online because they may take too long to respond and the garment can be very different from how it looks on the web pages. I can say with great confidence that these boutiques exceeded my expectations, the quality and color of the dress I ordered are beautiful and the service is exceptional.
I had a problem with one of the items I bought and customer service really provided me with excellent service and my new item is on its way. I really appreciate the time they took to make sure I was satisfied. Your attention to detail does not go unnoticed.
Recently I had bought two bodysuits from this store, they arrived quickly. I was impressed by the quality. However, after wearing one of the suits, I noticed that the belt was beginning to fray (it's one of those really thin straps), so I contacted customer service to see what I could do, since it was inside the term. I did not expect such a quick response. They responded in a few hours. They were very charming, they answered all my questions very quickly and sent the new replacement.
My order has arrived fast. The garment is of excellent quality and the size is perfect. I have a very good impression of my first purchase in this store.
I buy in a few fashion pages, but I like this one especially, especially since the items are very good and have an excellent price. Simply spectacular.
I ordered some dresses here, they arrived very well. I always follow him on his page and social networks, they have good offers and fashion tips. The best, recommendations, especially when making a gift.
I love this online store. I am surprised with the products and the truth, shipping times are quite good. I highly recommend it.
My order was shipped very well packed. The color, quality and size were true to the image they showed. I am very happy with this site, I will reorder you in the future.
Spectacular online boutique. I receive my dress after two weeks, shipping is fast. Beautiful dress and good quality.
I love this dress that I bought here. It is very comfortable and can be ordered easily. I took my normal (medium) size and it was perfect. I will buy more colors once they become available again.
Be careful of what you order... IT IS "IMPOSSIBLE" to return or exchange a product as they are based in China... you have to spend shipping back to China and another shipping for the new exchanged item. Their US size chart is INACCURATE... I ended up getting the wrong size. I bought a dress which should have been "linen" BUT ITS NOT. I bought a lot of dress from them in the past, but this time I AM SO DISAPPOINTED... Not happy with customer care... I am NOT purchasing any product from this company anymore.
I saw that this website had promotion every day and its styles attracted me. Unlike clothes on other websites, their articles are fashionable and elegant. It is really difficult to buy quality products at such a low price. In general terms, I was able to buy five items here with the money I bought at the mall, I can also do it from all over the world in an easy way.
I received my order on time. The size is the same as in the size chart. Dress quality is fine. I have received confirmation of my order in a short time.
For now, I love my shopping experience here. All my items had been shipped quickly and in good condition. The items are of very good quality. I will buy here later.
Customer service of this boutique sent me an email to confirm my size. So I got my items correctly. Thank you. And the most important thing is that the dress is very pretty.
The purchase process is easy, the prices are competitive, and I received my new skirt that I ordered earlier than expected. Thank you.
I bought the dress for my evenro on this page. It adapts perfectly to my body, it has an incredible white color. The setting is very forgiving. I just lost ten pounds due to stress, and the dress does not show this loss.
I bought a long skirt in this boutique. I received the package a day earlier than expected, everything looked great.
The dress for my daughter's Sweet 16 event was perfect, the order arrived on time! I would definitely recommend others to buy from this website.
Answer: The only reason why there are polarized feedback (1s and 5s) is this: 5s are from Popjulia and 1s are from the real customers, or victims. THE QUALITY OF THEIR PRODUCTS IS BAD! AND THEY ASK THE CUSTOMERS TO PAY FOR SHIPPING BACK, BECAUSE MOST PEOPLE WILL JUST GIVE UP. I AM ASKING AROUND TO SEE HOW MANY PEOPLE WANT TO SUE THEM. PLEASE RESPOND.
Answer: Sorry to hear that you are not satisfied with our website. We will keep improving our products and services.If you run into any issue, please do not hesitate to contact us at [email protected]
Answer: Sorry that we don't support phone service now. Pls feel free to drop us an email with order number ([email protected]) for order status and we will get back to you in 24 hours
Answer: We cannot locate your order number here. Please email to [email protected] for order status. Order# is like I1xxxxx.
Answer: Sorry for any confusion caused. We will keep improving our products.
Answer: If you run into any issue, please do not hesitate to contact us at [email protected]. Best regards, PopJulia
Answer: Sorry to hear that! It is peak season and we are kind short of hands. May I have the order number and we will reply you email in priority?
Answer: We've cancelled the order# I1611447 for you. You will receive an email notification via [email protected]. If you run into any issue, please do not hesitate to contact us at [email protected]
Answer: Sandra T. And Luciene o Would you mind to indicate us the order number so that we can check? Or the email address you used to log in? If you run into any issue, please do not hesitate to contact us at [email protected].
Answer: Sorry for this impression. We have tried our best to serve our customers. But we can't satisfy all. We will keep improving our products and services. If you run into any issue, please do not hesitate to contact us at [email protected]
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