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Pocket Option Reviews Summary
Pocket Option has a rating of 4.4 stars from 156 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Pocket Option most frequently mention quick trading, support team and profitability rate. Pocket Option ranks 1st among Financial Advisory sites.
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I didn't do lots of withdrawing from the broker, just 3, and all of them went ok, i used skrill - worked really swiftly, a couple of hours at most.
To me it's sign of a relibale broker, so it reassured me to stay and keep trading my indices.
Another cool thing about the broker - their support service. Actually, during my 1st withdrawing they guided me through the procedure and the methods available and possible timing. Next time I asked them about the quick trading mode, and they again guided me through the platform, and explained the distinction between the regular and qt. Every time responded with care. Didn't feel like they did just for the sake of response but actually provided all the details and asked if I needed anything else. That was nice.
Con este bróker, solo una cosa me importaba: retiros seguros y a tiempo. En cuanto al resto, es una plataforma conveniente e interesante para tradear tanto operaciones rápidas como activos de Forex. Pero, ¿qué pasa con los pagos? Seguí las instrucciones al pie de la letra, operé, recibí algunos pagos, vinculé mi monedero de Binance que usé para los depósitos (política AML)... en general hice todo de mi parte para asegurarme de que la transacción se ejecutara bien.
Tardaron un poco en aprobar, pero al final del día aprobaron y en un par de horas me llegó mi dinero. Hasta ahora es lo que puedo compartir…
Estimado Zacarias E.,
Muchas gracias por compartir su experiencia con el retiro.
Siempre es genial saber que nuestros traders pueden recibir sus retiros bien merecidos sin problemas.
Entendemos totalmente la importancia de ejecutar los pagos de manera oportuna y precisa. Puede parecer complicado al principio verificar una cuenta de operaciones y usar los mismos métodos de pago que para el depósito. Sin embargo, todas estas medidas tienen como objetivo brindar una experiencia de pago más segura. Por nuestra parte, hacemos todo lo posible para seleccionar únicamente proveedores de pago confiables y aprobar las solicitudes con prontitud.
Tu experiencia es una buena muestra de cómo seguir las instrucciones es esencial para una ejecución de retiro sin contratiempos. Esperamos ver más solicitudes de retiro de tu parte. Buena suerte con tu trading.
Saludos cordiales,
El equipo de Pocket Option
This broker offered me pretty comfotable terms of trading. Tight spreads for my eurusd - it's the 1st thing I'd like to mention about them.
Second - it's about their support, gotta admit their first feedback wasn't delivered as I expected, and it made me ponder a bit, but the rest - they were very fast.
MT5 is robust during my sessions. Using my indicators - settings are exact.
Dear Gabriela S.,
Thank you for sharing your experience. We truly appreciate your feedback!
We are glad to hear that you found our trading conditions comfortable and that the tight spreads on EUR/USD and the performance of MT5 met your expectations. It’s great to know that our platform supported your workflow and that your indicators and settings worked exactly as you needed.
Regarding your note about support, we consistently strive to improve response quality and turnaround times, so we appreciate your honest insight and are pleased that our team was able to follow up quickly.
Your feedback helps us continue enhancing the trading experience for all clients. We look forward to supporting you in your future trading activities and are always here to help!
Best regards,
Pocket Option Team
The broker's services should be promoted more across the internet, in my opinion, because they're working with their customers quite seriously and responsibly. At least, this is my impression about their brokerrage services after intercating with the support staff and trading there.
First, I had some minor issues with my account verification - took me a bit to do that quickly, and the support guided me through the process.
Next, it was about my withdrawal - I've attached my withdrawl screenshots, and they processed the request quickly, the manager got back to me with a solution. Turned out to be a tech stuff.
And also it was a case with the mobile app not sincing with my account - needed to update, the soltuion was provided instantly, within about 10 min.
There were also some other, minor, cases - all cleared as well.
So, this was my expereince with them while doing my pocket option trading. I've got only positive impressions.
Dear Jorge G.,
Thank you very much for sharing such a detailed and thoughtful account of your experience with Pocket Option!
We’re delighted to hear that your interactions with our support team left a positive impression. Our goal is always to provide prompt, clear, and professional assistance, and it’s great to know that this was reflected in your experience.
It’s encouraging to hear that our team was able to guide you efficiently through the account verification process, quickly process your withdrawal request, and resolve the mobile app synchronization issue in just about 10 minutes. We know that even minor technical or account-related issues can affect trading, so we strive to address them promptly to ensure a smooth experience for all our clients.
We also appreciate you highlighting that even the more minor issues were handled professionally. Feedback like yours reinforces our commitment to continuous improvement and motivates our support team to maintain high service standards.
Thank you for trusting Pocket Option with your trading journey and for taking the time to share your experience! We will continue working to provide reliable trading services, responsive support, and a platform that helps traders of all levels succeed.
Should you ever need assistance, our support team is always available.
Best regards,
Pocket Option Team
Pocket option withdrawal experience decides if its legit or not. Ive seen people talk about the feautures, but when you are leaving a review, you just cant miss the payments. Because thats what matters at the end, if you earn you gotta be able to withdraw. First thing to do here is to make sure you are verified, and it doesnt take long btw, kyc protects your data so my anxious brothers can chill as well LOL.
Putting right address is the next thing you need to do because if you miss one detail then you might send crypto to another account, and then money cant be retrieved because thats not banks or something.
Also saw the news that pocket option won winter 2026 categorry (SourceForge), i guess this means they are most popular in winter this year. And its nice because soon they will be 10 years in the market, another milestone incoming.cant be this long in the market without offering nice services.
Where they can improve? Better ai tools thats the future like you gotta embrace it, everybody will use it sooner or later.
Dear Elias A.,
Thank you for such a detailed and honest review!
You’re absolutely right, the withdrawals are one of the most important moments in a trader’s experience, and we appreciate you highlighting this clearly. Verification is indeed a key step, and as you mentioned, it doesn’t take long and exists to protect both funds and personal data. We’re glad you pointed this out in a practical way. You also made a very good note about payment details, especially with crypto transactions.
Thank you as well for mentioning the SourceForge Winter 2026 recognition. Achievements like this reflect the trust and activity of our trading community, and we’re proud to be approaching such an important milestone in our journey.
Your feedback about AI tools is well noted. Innovation is an ongoing focus for us, and suggestions like yours help shape future improvements.
We appreciate your support and wish you continued success!
Best regards,
Pocket Option Team
Beside the good trading platform and appealing conditions, I can highlight their support team's work.
Guys woirking there are indeed in the right place. Almost always in-time repsonses, they didn't make me waste my time guessing whether they would process my requests. And you know what I like specifically about them is that for them it doesn't matter if my request is not that critical or not - they process them all in detailes and professsional approach. I'm really not disappointed. They are deserve the money they get paid.
Good job, guys. Big like! 👍
Dear Adrian W.,
Thank you for taking the time to share such thoughtful feedback.
We appreciate your kind words about our support team and are pleased to hear that their responsiveness and professional approach made a positive impression. At Pocket Option, we aim to treat every request with equal attention and care, regardless of its urgency, as we believe consistent and detailed support is a key part of a reliable trading environment.
Your recognition of our team’s efforts is highly valued and will be shared internally. Thank you for your trust in Pocket Option and for being part of our trading community.
Best regards,
Pocket Option Team
My pocket option review can be useful for beginners I think, and not only! Turns out you can really fix a lot of things from the settings, like you can EVEN turn off AI, I didn't know that!? Like you can turn on and off many feautures offered here. For example, there are confidentiality features too, like you can hide PMs, and hide copied traders, states, what traders you watch and much more overall.
And I compliment the admins of TG channel, they are doing very well with the news and posts, it's not easy to manage a channel/
Dear Matias O.,
Thank you for your thoughtful and detailed review!
We’re glad to hear that you’re discovering the many customizable features available on Pocket Option. These are all designed to help traders feel comfortable navigating the platform. Our goal has always been to give traders flexibility and control over their platform experience.
We also appreciate your praise for the Telegram channel admins. Sharing timely news, updates, and market insights is essential to helping our community stay informed.
If you have any questions or need further guidance on using specific tools or settings, please feel free to contact us.
Best regards,
Pocket Option Team
No sé muy bien si fue intencional de parte de Pocket Option, pero crearon una plataforma con un montón de capas.
Es decir, la sección de logros tiene cientos de bonificaciones diferentes, y te dan fragmentos por los depósitos y el trading, y los minas, pero es copy trading jaja. Como que las cosas se van descubriendo mientras más operas.
Justo el otro día hice clic al botón "A" de la izquierda que está debajo de la selección de activos y resulta que es análisis y calendario, puedes ver las noticias. Hay también una sección de análisis con indicadores y otros tipos de análisis de diferentes gráficos. No es solo los gráficos, sino todo un artículo que explica la idea general detrás del análisis, muy fiable, aunque oculto. O tal vez no presté suficiente atención jaja.
Buen trabajo con la rentabilidad también, la hicieron justa porque a veces puedes ver que los exóticos tienen alta rentabilidad como 92 % en USD/CNH y los súper exóticos también. Pero para ser sincero, no opero con esos, porque simplemente no sé. Me quedo con lo que entiendo, y hay bastantes opciones también gracias a PO.
Estimado Diego S.,
Gracias por su reseña detallada y perspicaz. Nos complace saber que está disfrutando de la profundidad y funcionalidad en capas de nuestra plataforma.
Nuestra plataforma está diseñada con un amplio conjunto de características. Elementos como la sección de Logros, el sistema de fragmentos y los análisis integrados tienen como objetivo proporcionar valor agregado, educación y participación mientras opera. Nos alegra que encuentre las herramientas de análisis y el calendario de noticias completos y valiosos.
También es gratificante que aprecie la variedad y equidad de las tasas de rentabilidad que ofrecemos en diferentes activos. Siempre recomendamos, como usted sabiamente lo hace, operar con los instrumentos que mejor comprenda. Si necesita asistencia, no dude en contactarnos.
Saludos cordiales,
El equipo de Pocket Option
Bróker bastante interesante que ofrece diferentes modos de trading... qué bueno que tiene el modo Forex convencional, puedo operar mis pares de Forex favoritos con spreads bastante buenos... otra cosa es que la plataforma tiene suficientes herramientas de trading.
Sin embargo, desde el punto de vista del diseño, encuentro que la plataforma no está tan bien armada. Necesita otros colores, este esquema de colores me parece medio anticuado.
Bueno, ahora sobre lo importante, el modo de Quick trading. Al principio no le presté atención, porque no tenía idea de qué se trataba. Pero con el tiempo la curiosidad ganó: empecé a investigar. Resulta que todo se trata de predecir el precio del mercado dentro de un tiempo específico. Si aciertas, te pagan, el % de ganancia depende del activo... en algunos activos de Forex y algunas acciones es más del 90%... bueno, no es tan fácil acá en este modo, tiene otra dinámica por el tema de la temporalidad, pero se puede ganar dinero.
Estimado Rafael D.,
Gracias por tu reseña tan reflexiva y detallada; realmente apreciamos que te hayas tomado el tiempo de explorar diferentes partes de la plataforma y compartir tus impresiones.
Nos alegra que estés disfrutando de la variedad de modos de trading y que el modo Forex, los spreads y las herramientas de trading disponibles cumplan con tus expectativas. Es importante para nosotros ofrecer tanto formatos de mercado familiares como enfoques alternativos, para que los traders puedan elegir lo que mejor se adapte a tu estilo.
Tus comentarios sobre el diseño de la plataforma también han sido tomados en cuenta. La experiencia visual es importante, y comentarios como el tuyo nos ayudan a entender dónde las mejoras pueden hacer que el entorno sea más cómodo y moderno para nuestros usuarios.
Es genial saber que le diste una oportunidad a Quick Trading después de un tiempo. Como mencionaste, es una dinámica diferente: el timing y el movimiento de precios dentro de un período establecido requieren práctica y comprensión del comportamiento del mercado. Precisamente por eso proporcionamos materiales educativos extensos en la plataforma, incluyendo guías y recursos de aprendizaje, para que los traders puedan entender mejor cómo funcionan los diferentes modos antes de invertir fondos reales.
Apreciamos que sea parte de la comunidad y que continúe desarrollando sus habilidades con nosotros.
Saludos cordiales,
El equipo de Pocket Option
Esse ativo tá uma loucura agora. Dá pra entender, já que esse instrumento tá batendo novas máximas históricas semana sim, semana não... Enfim, eu lembro bem que a taxa de rentabilidade do ouro sempre foi meio baixa, mas parece que por causa da alta volatilidade e da movimentação de preço agora tá com uma rentabilidade de mais de 82 por cento toda vez que eu abro a plataforma de trading, o que é bem bom na real. Resumindo, como tava tão em alta eu só abri trades de compra de 5 minutos. Pra minha surpresa deu certo :D Consegui quase dobrar minha conta em menos de um mês, mas depois disso eu entendi que só entrar comprado toda vez não é a melhor decisão pro longo prazo. Agora tô fazendo uma análise técnica boa e tentando não exagerar.
Prezado Eduardo M.,
Obrigado por compartilhar sua experiência de negociação real conosco! Isso nos ajuda imensamente a entender como nossos traders veem nossos serviços e se estamos no caminho certo.
Ficamos muito satisfeitos em saber que você aproveitou essas condições favoráveis do mercado! O ouro realmente tem se destacado, mostrando um crescimento impressionante e se tornando um dos favoritos entre os traders. É ótimo que você tenha conseguido lucrar. Suas habilidades são realmente incríveis! Além disso, é encorajador ver sua abordagem criteriosa evoluindo com o tempo. Focar em análises sólidas e evitar overtrading é fundamental para manter a disciplina no mercado a longo prazo. Continue com essa consistência!
Caso tenha alguma dúvida ou sugestão, fique à vontade para entrar em contato com nossa equipe de atendimento ao cliente. Desejamos sucesso contínuo conforme você aprimora sua estratégia no trading!
Atenciosamente,
Equipe Pocket Option
It's year number 9 and I suppose, even each, year people ask about their credibility like is it reliable and it is scam or not. And I think its not because there are no clear reasons, to whjy people may think this?, if you dont make too much risk and disciplie your own approach and choose the higher profitability, then you can be stable in trading.
Dear Basilio T.,
Thank you for taking the time to share your thoughtful review.
The questions about reliability and legitimacy are common in the financial trading industry, and we welcome them. Transparency and consistent service are the best answers. As you rightly noted, our continued operation and growth over nearly a decade stem from our commitment to providing a regulated and secure platform for our clients.
Most importantly, we appreciate you highlighting the core principles of successful trading: disciplined risk management and a strategic approach. Our platform is designed to provide the tools, educational resources, and assets to empower informed decisions, but the stability of any trader's journey ultimately relies on the critical principles you've described.
Should you ever have specific questions or need assistance, our support team is always available.
Best regards,
Pocket Option Team
I did see people asking is pocket option reliable before as well, and I got concerned and then went to do my research🔎
If you just enter their members area and pofile section you can see a lot of different security measures, like 2FA and other things, even google auth is there.
Profitability up to like 92% is not bad, there's something like this all the time, though not always the assets you want. Both mt4 and mt5 are here, you can trade, on webtrader and downloading the apps too.
Dear Labib A.,
Thank you for taking the time to share such a detailed and well-reasoned review.
We appreciate that you approached the topic of reliability thoughtfully and verified the information firsthand. Security is a key priority for Pocket Option, which is why we provide multiple protection measures within the client area, including two-factor authentication and Google Authenticator, to help safeguard accounts and personal data.
Regarding trading conditions, payouts may reach up to 92% depending on the asset and market conditions, and we strive to keep them competitive across different instruments. The availability of both web-based and downloadable platforms, along with support for MT4 and MT5, is intended to give traders flexibility in how and where they trade.
Thank you for your trust and for highlighting the aspects that matter most to you.
Best regards,
Pocket Option Team
It was demo first with them, it mirrors all the stuff from real acc.Didn't do it for long so shifted after like 2 weeks when saw all the potential of the platform.
Real trading was ok, I think the platfrom is good for trend spotting on higher timerames, applying MA worked well for the confrimation. Also it worked well when clear reversal signals.
Also for moves soon to be volatile: spotted tight ranges, waited for breakout above resistance and then entered high above that. Did for indices mostly, and also minors occasionally
That'll be it - my pocket option review so far
Dear Qasim R.,
Thank you for sharing your experience with Pocket Option.
We appreciate your remarks about the demo account accurately reflecting real trading conditions. This approach is intentional, as it allows traders to evaluate the platform’s functionality and test strategies before moving to live trading. It is also good to hear that your transition to a real account was smooth and aligned with your expectations.
Your observations regarding trend identification, the use of moving averages for confirmation, and breakout strategies on higher timeframes reflect a disciplined and analytical trading approach. We are pleased that the platform supported your work across different market conditions, including periods of consolidation and increased volatility, particularly on indices.
Thank you for taking the time to provide a thoughtful and practical review. We wish you consistent and responsible trading moving forward with Pocket Option.
Best regards,
Pocket Option Team
I talked with their support about the chats here and got really interesting news about it, how it works and what is the purpose. I think this is a unique feature, I don't remember seeing it anywhere. It is also a sign of the legitimacy and reliability of the platform. The broker tries to create a forum where all their clients can communicate with each other. This is not something that a scam broker would love to do. Imagine if the broker had bad intentions… it would let clients to communicate with each other because the rumour would spread lightning fast. So pls stop with all that pocket optionscam bs
Dear Hector P.,
We appreciate you taking the time to look deeper into how our ecosystem works!
Our community chats are designed to be an open communication space where traders can exchange views, ask questions, and better understand how the platform functions. Transparency and open dialogue are intentional on our side, precisely because we have nothing to hide and want clients to make informed decisions.
We are glad you recognized this approach as a signal of reliability and legitimacy. Thank you for your clear and reasoned perspective, and for being part of the Pocket Option community.
Best regards,
Pocket Option Team
5 de 5, definitivamente recomendaría el quick trading para cualquier principiante. La cosa es que no necesitas lidiar con apalancamiento, órdenes límite ni lotes. Todo es súper simple. Usa entre 1-5% de tu cuenta por cada operación y solo adivina bien la dirección del precio. Para esto, ofrecieron muchos indicadores como el RSI, awesome oscillator, bandas de Bollinger, para los que ya había aprendido algunas estrategias.
La ejecución estuvo decente. Solo recargo mi cuenta con Visa y retiro una vez que gano algo por los mismos métodos. Los montos mínimos son realmente bajos tanto para pagos como para operar.
Estimado Vicente Lira,
Apreciamos mucho tu opinión sobre el modo Quick Trading.
Reconocemos la diversidad de traders y sus antecedentes, teniendo en cuenta que cada trader tiene sus propias necesidades únicas. Quick Trading es más fácil de entender que el modo Forex, que es más sofisticado con sus diferentes tipos de órdenes y terminología de la industria. Independientemente de lo que nuestros traders prefieran, nos esforzamos por proporcionar todo lo necesario para un trading conveniente y efectivo. Especialmente cuando se trata de funciones analíticas, a las cuales les dimos un enfoque adicional, ofreciendo diferentes indicadores integrados y herramientas de dibujo.
En nuestros requisitos de pagos y trading, priorizamos la accesibilidad, dando la bienvenida a cada trader incluso con inversiones mínimas más bajas. Nuestro objetivo principal es hacer que el trading esté disponible para el público en general.
Saludos cordiales,
Equipo de Pocket Option
Once I read an article on medium.com about Pocket Option broker, got hooked on. Did my own researchm basically visited the website, talked to cs team, and opened a demo account...
The first impression was positive, nice platform, very reserouce-rich education section with materials on trading strategies and more.
Then, opened a real accnt, put some 1500 bucks - so I am customer. Turns out that there are severeal trading modes, and it is not just for CFD trading, the so-called Quick Trading mode works in a different way - make a price anticipation within a pre-set time period ang get paid when right. The payout depends, but the percentage can go up to above 90%.
I would rate the broker high, however, for traditioanl cfd instruments, the spreads arent always that low.
Dear Emilio F.,
We appreciate you taking the time to share your first impressions about Pocket Option.
Our main goal was to ensure that every trader would have enough trading opportunities to benefit from their trading. That’s why we didn’t limit our offer to just Quick Trading, adding traditional CFD trading on MetaTrader, to ensure everyone can choose what suits them best. We also focus on making trading accessible, regardless of trading experience. Therefore, we created a blog full of market insights, tutorials for beginners on trading, and a separate app with a ready trading strategy. We believe that these tools might help traders kickstart trading more effectively.
Regarding trading conditions, such as payouts at Quick Trading and spreads on Forex modes, indeed, terms are variable and depend on the current market state. On our side, we do our best to keep trading fees fair. At the same time, asset liquidity and volatility can significantly affect spreads and payout rates.
Again, thank you for the high evaluation of your service. We wish you good luck, no matter what you’re trading!
Best regards,
Pocket Option Team
Аккаунт ******* заблокирован без нарушений и объяснений. Мошеннические препятствия для вывода средств.
Я вынужден оставить этот отзыв, чтобы предупредить других и попытаться добиться справедливости. Мой полностью верифицированный аккаунт Pocket Option заблокирован по надуманной причине после попытки вывода средств.
Хронология событий:
1 Я прошел полную верификацию личности (KYC) и банковской карты.
2 После успешной торговли я подал заявку на вывод.
3 Поддержка необоснованно потребовала повторно предоставить номер моей карты, которая уже была верифицирована. Я отказался передавать эти данные повторно, сославшись на риски безопасности.
4 Мой счет был немедленно заблокирован с формулировкой "нарушение п. 3.3, п. 3.10 Договора публичной оферты". Никаких конкретных объяснений, какие именно действия нарушили эти пункты, мне так и не предоставили, несмотря на официальную претензию. Лишь внесенные на депозит денежные средства, без торговой прибыли, были возвращены, но счет остается заблокированным.
5 Моя официальная письменная претензия с требованием разъяснений, отправленная 19.12.2025, полностью проигнорирована, вплоть по настоящее время.
Это классическая схема недобросовестного брокера, описанная в сотнях отзывов на этом и других сайтах.
Компания создает искусственные препятствия для вывода (повторные проверки уже верифицированных данных), а затем использует отказ клиента как формальный повод для блокировки без объяснения причин. Моя ситуация — прямое подтверждение того, что Pocket Option не заинтересована в честном диалоге с клиентами-
Мои требования к Pocket Option:
1 Немедленно разблокировать мой торговый счет *******.
2 Предоставить официальное письменное объяснение с четкой ссылкой на конкретные действия, якобы нарушившие пункты 3.3 и 3.10 Договора.
3 Очистить мою репутацию в вашей системе и подтвердить, что в отношении моего аккаунта не числится необоснованных нарушений.
Я буду публиковать этот отзыв на всех доступных площадках и эскалировать жалобу до тех пор, пока не получу внятный ответ.
Игнорирование легитимных запросов клиента — это худшая бизнес-практика.
Уважаемый Binar,
Благодарим вас за подробный отзыв. Мы сожалеем о возникшем недоразумении и вашем разочаровании и хотели бы дать четкое и объективное объяснение ситуации.
Во-первых, мы должны подчеркнуть, что Pocket Option является надежным и заслуживающим доверия брокером. Многие трейдеры, в том числе и вы до выявления нарушений, успешно получали выплаты с нашей платформы. Ограничения по счету налагаются только в случае выявления существенного нарушения условий и правил платформы. Это делается для поддержания безопасной и справедливой торговой среды для всех пользователей.
В вашем случае основной проблемой была проверка карты, использованной для вашего последнего депозита. Для пояснения: вы предоставили неаутентичные изображения карты, которые были первоначально проверены нашей автоматической системой. Несоответствие было выявлено позже, когда вы подали запрос на вывод средств на эту карту. Решение об ограничении счета было окончательным и основанным на убедительных доказательствах. Мы рассмотрели ваши последующие сообщения и не нашли оснований для отмены этого решения. Поэтому мы не можем предоставлять вам услуги в будущем.
Что касается запроса полного номера вашей карты, обратите внимание, что по соображениям безопасности и соблюдения нормативных требований для обработки возврата средств на исходный источник депозита требуется полный и правильный номер карты. Мы НЕ имеем автоматического доступа к полному номеру вашей карты, даже после успешного депозита с карты. Вы также никогда не предоставляли нам эту информацию до запроса на возврат средств; поэтому запрос полного номера вашей карты не является дубликатом и необходим для обработки запроса на возврат средств. Мы ценим ваше понимание и сотрудничество на протяжении всего этого процесса.
Мы также рады узнать, что вы подтвердили получение возврата средств, который мы успешно обработали после того, как вы предоставили полный номер карты. Мы хотим уточнить, что в соответствии с пунктом 10.3 Соглашения о публичном предложении никакая прибыль или бонусы не подлежат возврату, и любая прибыль, полученная в результате деятельности, нарушающей политику нашей платформы, не может быть выплачена. В частности, в вашем случае ваш последний депозит с карты был возвращен на ту же карту, которая использовалась для внесения депозита, а остаток был возвращен в криптовалюте на указанный вами адрес. Эти средства подлежат возврату, поскольку они были внесены до вашего последнего депозита с карты. Это продемонстрировало наше стремление обрабатывать все средства, соответствующие требованиям. На основании данных об общей сумме средств, полученных и выплаченных на ваш торговый счет, все финансовые обязательства перед вами были полностью выполнены путем возврата остатка на вашем счете.
Поддержание безопасной и справедливой торговой среды является нашим высшим приоритетом. Мы сожалеем, что не смогли решить этот вопрос к вашему удовлетворению. Наша служба поддержки по-прежнему доступна по адресу [email protected], если у вас остались нерешенные вопросы.
С уважением,
Команда Pocket Option
The variety of assets is wide. They have several trading markets including cryptocurrencies, forex currency pairs, shares, indices and commodities. Each of the market has its own assets with different payouts, which ALWAYS change. It was strange for me at first, because I remember ethereum to have 92% profitability, and just an hour later when I returned to my pc it was already at 80%. However, I'm not that familiar other than crypto market, which is why I'm focused on trading it at the moment. Yet, I didn't like trading small altcoins either, as big ones such as bitcoin move cleaner without any unnecessary spikes. So, even though bitcoin or ethereum may not always have the biggest returns, it's more comfortable for me to trade them rather than run after 92% returns on random assets.
Dear Felipa F.,
Thank you for sharing your observations.
Asset returns on Pocket Option are dynamic and may change throughout the day. This is a normal market mechanism influenced by factors such as liquidity, volatility, trading sessions, and overall market conditions. Because of this, payout percentages can vary even within short timeframes, as you noticed with cryptocurrencies like Ethereum.
We aim to provide a wide selection of assets across multiple markets so traders can choose instruments that best match their experience level and risk preferences. Many traders, like yourself, prefer major cryptocurrencies such as Bitcoin and Ethereum due to their liquidity and more predictable price behavior, even if their returns are not always the highest at a given moment.
We appreciate your thoughtful approach to trading and your understanding that comfort, consistency, and strategy often matter more than simply pursuing the highest possible return. Thank you for trading with Pocket Option.
Best regards,
Pocket Option Team
The reputation is fine there because I chatted with a lot of traders in group chats and most of them have been trading for years with this platform. Well, it was a good opportunity to meet with other traders from various countries. Also, I indeed loved their strategy section where I could find a lot of trading strategies, I decided to read all of them step by step. So far my favourite one is finding divergences on the RSI index.
Dear Luke H.,
Thank you for sharing your experience.
We are thrilled to hear that you appreciate the community vibe of our platform. Connecting with traders from all over the world is super important to us, as it creates a lively community where everyone can support each other and enjoy trading together. It is something we genuinely care about. We have been building this community for years, and it is fantastic to have you on board with us!
Regarding our strategy section, we know that many newcomers start their trading journey here, so we want to help educate them on various strategies to boost their confidence in trading. It is great to hear that you have found an approach that works for you, like RSI divergences. We always recommend exploring strategies step by step to discover what suits your style best.
If you ever have any questions or need help, please make sure to contact our customer service team!
Best regards,
Pocket Option Team
At first I thought profitability returns were fixed, and my first asset to trade was bitcoin at 92%, which is a lot. However, other other day I wanted to trade it and return was only 15% 😶🌫 Glad I looked at that and didn't trading it, cause it's small. Support told me the numbers depend on volatility, volume and other factors.
Dear Angela L.,
Thank you for your honest feedback!
We are really excited to hear that you think our payout rates are high! You are absolutely right that these rates can fluctuate, and as you pointed out, it is crucial to check them before diving into a trade. As our support team mentioned, payouts are influenced by market conditions like volatility and liquidity, which can shift throughout the day and ultimately affect your profitability. We are glad you took the time to review these conditions and make a well-informed decision. Keeping an eye on payouts is a key part of effective risk management, and your approach shows that you are a responsible trader.
If you have any questions or face issues, you can always count on us and get in touch with our customer service team! They would resolve your inquiries as soon as possible.
Best regards,
Pocket Option Team
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Dear Ronald M.,
Thank you for taking the time to share your experience! We truly love hearing positive feedback from our valued traders.
It is fantastic to know that your withdrawals through Skrill went smoothly and quickly! Ensuring reliable payments and handling them properly is our top priority as a trustworthy brokerage. We completely understand that traders want to access their funds as soon as possible, which is why we offer a range of withdrawal methods and work hard to process them as quickly as we can. You can find the estimated processing times listed below. We are also thrilled to hear that our support team was helpful and attentive, especially during your first withdrawal and while you were getting used to the different trading modes!
Should you ever have any questions, please make sure to get in touch with our customer service team! They would be happy to assist you along your trading journey.
Best regards,
Pocket Option Team