On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Pocket Option Reviews Summary
Pocket Option has a rating of 4.4 stars from 157 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Pocket Option most frequently mention quick trading, support team and profitability rate. Pocket Option ranks 1st among Financial Advisory sites.
We monitor reviews for authenticity
One thing I don't get at pocket option is achievements, if you look at it. It's justa place where you won't understand anything unless you spend time and learn. Four types of differnet shards or gems idk, and then you get hundreds of different bonuses for your trading and one is different than the other.at the other hand, if they have put so much effort into education I thinkk all would have been very nice. I am not saying all the edu is lacking but some of the strategies have 2 min videos on them and some have hours, I think each one needs to have like 4-5 hours of basics and then guidelines on how to perfect this strategy. I found for myself that if you can proceed with one strategy then you will have higher chances of profitable trades as time passes. I have to be fair and just talk about trading too and its quite okay, they made sure yo ucan trade forex here with low spreads too. But most are here for qt and me too, i am rocking on 5 minutes and sometimes on 15 minutes.
I opened an islamic account right away, so I can trade without any hesitation. Many talked about quick trading mode, which is why I was interested in them so much. I deposited a small amount of money and gave it a shot. My first couple trades were winning ones, and then I started losing but ended up the day with a small profit. For the first try it was awesome in my opinion, as many tend to lose first balance quickly. However, it's not that easy to trade it as it may seem online. It requires much more skill than ordinary trading imho. Still, it's worth the time spent on mastering the skills. As for payments, they have many methods such as
Cryptocurrency
Credit Card
Bank Transfer
E wallets
There was many local methods as well to choose from, but I think crypto is the best out of them as it's rapid.
Dear Latif O,
Thank you for sharing your experience with us! It is always a pleasure to receive positive feedback from our beloved traders.
We are thrilled to know that the fully Shariah-compliant conditions made your trading experience comfortable! You are spot on, quick trading demands focus and a good deal of skill, and we really appreciate your realistic perspective on the learning curve to achieve success. Yet, if you managed to turn a profit on your very first trading day, that’s a fantastic sign of your potential, so keep up the great work!
It is also wonderful to hear that you found our funding options convenient, especially the crypto option for its speed and efficiency. We’re committed to creating a seamless trading environment and reliable payment solutions to support your growth as a trader.
Wishing you all the best on your trading journey, and thank you for placing your trust in us. Should you ever have any questions, you can always get in touch with our customer service team!
Best regards,
Pocket Option Team
I joined here a few weeks ago, I've heard a lot of rumors about them in telegram groups. I really got interested in their platform and decided to sign up, the process was hassle-free. Nothing suspicious. I liked how they approved my verification on that day, it was fast. Quick trading mode was something unusual for me, but for some reason I could adjust to this type of trading without issues. Just setting a specific time expiration and your profit can reach up to 92% on average. I withdrew first profit via binance wallet, lighting-fast transaction.
Dear Dilan M.,
Thank you for taking the time to share your experience.
We appreciate your detailed feedback regarding registration, verification, and withdrawals via Binance Pay. Our team works to keep onboarding procedures straightforward and verification times efficient, while maintaining compliance and security standards.
It is also good to hear that you adapted comfortably to the Quick Trading mode and found the expiration-based format intuitive. Payout percentages may vary depending on market conditions and instruments, but we aim to keep them competitive and transparent.
We are glad your first withdrawal was processed quickly and without complications. Thank you for choosing Pocket Option, and we wish you disciplined and consistent trading going forward.
Best regards,
Pocket Option Team
Objectively, the pocket option has its own strong side, like it or not. For quick trading is the leading platform currently in the market. And with all the leading platforms, it's normal for them to get the attention and collect followers and haters. You can hate it, but still, the platform is doing pretty well in some areas.
Dear Wilfredo C.,
Thank you for taking the time to share your balanced and honest view. We appreciate you highlighting the strengths of Pocket Option, especially when it comes to Quick Trading and platform performance.
We understand that, as one of the leading platforms in the market, Pocket Option naturally attracts a wide range of opinions. That visibility comes with both positive feedback and criticism, and we see this as an opportunity to continuously improve and evolve.
Our focus remains on delivering a fast, intuitive, and reliable trading experience while expanding features and tools that meet the expectations of our global trading community. Feedback like yours helps us better understand what traders value most and where we can do even better.
Thank you for acknowledging the areas where Pocket Option performs strongly. We’re committed to building on those strengths while continuing to enhance the overall user experience.
Best regards,
Pocket Option Team
For your information, here I could trade not only quick trading, but also CFDs.
Such flexibility feels like a cheat code, I can trade whatever I want depending on market opportunities. But of course, don't ex[ect very tight spreads, they're just standard because as I understand their main direction is quick trading mode.
Dear Antonia B.,
Thank you for sharing your feedback.
We’re glad you highlighted the flexibility of the Pocket Option platform. Providing access to both Quick Trading and CFD instruments is intentional, as it allows traders to choose the format that best suits their strategies and current market conditions. This versatility is an important part of our approach to meeting the needs of different trading styles.
Both Quick Trading and CFD trading modes are equally important parts of the Pocket Option platform. We strive to provide the best possible trading conditions across all modes, including maintaining spreads that are as tight and competitive as market conditions allow. Our team continuously works with liquidity providers and internal systems to ensure fair pricing, transparency, and optimal execution for all traders, regardless of the trading mode they choose.
We appreciate your understanding and your thoughtful review, and we’re happy to have you trading with Pocket Option.
Best regards,
Pocket Option Team
I'm not the best trader out there that's for sure. It's hard for me to spot the reversals or trend continutations, but hey, I'm still learning and want to get better in trading. However, they have several trading features that allows to trade profitably with basically no experience, as professional traders does all the job. These features called "social trading" and "signals". Both of them can be filtered out quite nicely, because not every signal or trader worth following. I like social trading a lot more tho, because I found one consistent trader who has been performing good for the past month. Thanks to him I withdrew profits for the first time… All it takes is to find a trader with great returns (preferrably less trades and higher win rate), and start to follow him. That's pretty much it! Trades will be replicated and bring profits if he wins and losses if he loses. No additional charges by the way.
Dear Olaoluwa D.,
Thank you for sharing your experience so openly!
What you described is actually very realistic for many people who are still learning the market. Spotting reversals and trend continuations takes time, and it’s completely normal to feel unsure at the beginning.
We’re glad to hear that features like Social Trading and Signals helped you bridge that gap while you continue learning. You’re also right to point out that filtering is important. Not every trader or signal fits every style, and choosing someone consistent with a good win rate and controlled number of trades makes a big difference. Social trading, when used carefully like you did, can be a very helpful tool, especially for beginners.
It’s great to hear that you managed to make and withdraw your first profits, that’s a big milestone. We appreciate you highlighting that there are no additional charges for using these features, and we wish you continued learning, confidence, and steady progress on your trading journey!
Best regards,
Pocket Option Team
I didn't regret opening an account here. Many ways to get some cash across different modes. I could copy trades of others, rely on express trading (my status enabled this feature) or predict the price trend right in quick trading mode. By the way, forex trading, which I mainly heard about, was also available. Though trading terms were debatable, in terms of leverage. I didn't want to use any of it, but it seems that without leverage, you can't even open a position. Minimum lot is something like 0.01, which is equivalent to 1k. From where I could have this money.
Still, interesting platform to explore and not that complicated
Dear Leandro K.,
Thank you for sharing your balanced and thoughtful feedback.
We’re glad to hear that you found the platform worth exploring and appreciated the flexibility across different trading modes, including Quick Trading, Express trades, social trading features, and Forex. Offering multiple ways to approach the market is part of our goal to accommodate traders with different styles and experience levels.
Regarding Forex trading conditions, leverage is indeed an essential mechanism that allows traders to open positions with a relatively small amount of capital. The minimum lot size of 0.01 is an industry standard, and leverage is provided to make such positions accessible without requiring the full notional value upfront. At the same time, we understand that leverage may not suit every trader, and risk awareness remains crucial when using it.
We appreciate your objective perspective and thank you for taking the time to explore the platform. Wishing you a productive and informed trading experience with Pocket Option.
Best regards,
Pocket Option Team
They are getting hyped for a reason. PO provides a great quick trading mode, which differs from traditional trading, but in the good way making it simpler for newbies and intermediate traders. Like I was struggling with traditional trading for a while, as it was hard for me to understand where to put my take profit/stop loss orders. Whereas here I just need to choose expirattion time and get right with the direction which makes things easier.
Regarding realibility, they are trustable. They have been workking for 8 years, and numerous youtube streams, videos, reviews, articles prove that they are good to go with.
Dear Khalid K.,
Thank you for your detailed feedback.
We appreciate your comments about our Quick Trading mode and its accessibility for beginners and intermediate traders. The simplified structure, including fixed expiration times and clear trade direction, is designed to help users focus on market analysis without the complexity of manual stop-loss and take-profit calculations.
We also value your remarks regarding our reliability and long-term presence in the market. Operating consistently over the years and maintaining transparency through public content and educational materials remains a key priority for us.
Thank you for choosing Pocket Option and for sharing your experience. We wish you confident and disciplined trading ahead.
Best regards,
Pocket Option Team
I don't really understand what is the need of the bot support system. Sure, it answers my questions instantly, but sometimes it just can't understand the whole situation and gives not good advice. At that moment I need to create a ticket, explain everything once again which just takes time… I hope they will just make a live support with a real human being, it would be better. However, after the ticket is created they usually answer quick. So, I started to create tickets if I have questions or issues, because they give elaborated, spot on answers.
Dear Rafaela P.,
Thank you very much for your honest review.
It’s great to know our support could provide you with professional and prompt help.
Indeed, the primary purpose of the AI live chat support system is to provide traders with instant, 24/7 assistance. Nothing can replace real human support; that’s why we still leave space for creating tickets in case our traders have more complex inquiries. We understand how time-consuming it can be to create a ticket rather than have a live chat conversation with human support representatives; however, we try to compensate for this wait time with precise and friendly responses.
We’ll continue to work on developing our service, including customer support. Every comment and feedback is highly appreciated.
Best regards,
Pocket Option Team
I read that they don't charge any trading fees, and I wasn't really sure about that, but that turns out to be true. However, I have to clarify that they don't take any fees for quick trading mode. As they also have the ordinary trading on mt5 where I need to pay the spread difference, but zero commissions as well. This is not the only reason I liked them though, here is the highlights from my experience:
- Smooth trading platform (it's not laggy and the interface is very modern making it comfortable to use)
- Wide asset selection with high profitability return (basically most of the forex pairs, some crypto, stocks and commodities offer good payouts, but they fluctuate every two-three minutes depending on the volatility)
- Withdrawal was successful (was really worried abt it, but they processed my crypto withdrawal request very quickly. I think I got my money within 30 minutes or so)
Dear Jamil R.,
Thank you for taking the time to share such a detailed review of your experience with Pocket Option. We truly appreciate your feedback and are glad to hear that our trading conditions matched your expectations.
You’re absolutely right: we offer zero trading fees in Quick Trading mode. On MT5, trading is commission-free with costs reflected through spreads. We’re pleased that this transparency stood out to you and helped clarify how our pricing works across different trading options.
It’s great to know that you found the platform smooth, modern, and comfortable to use, and that you enjoyed the variety of available assets and dynamic payouts that reflect real market volatility.
We’re delighted to hear that your withdrawal was processed quickly and smoothly. Ensuring fast and reliable transactions is a top priority for us, and it’s always reassuring to know this has a positive impact on our traders’ confidence.
Thank you for choosing Pocket Option!
If you ever need assistance or have suggestions for improvement, we're always ready to help.
Best regards,
Pocket Option Team
I remember how I was stuck with some unclaer stuff elated to the platform, and i was trying to sort things out myself, but finally i chatted with the support. They were quick enough to deliver the reply and I wish I had contacted them earlier, form that moment i understood the value of broker's support overall. You got stuck, don't try to be autonomous - ask for help, these guys know the inside, otherwise you'd lose time, and time is money...
Dear Sergio A.,
Thank you for your feedback.
Indeed, attempting to resolve issues independently may sometimes lead to misunderstandings or unintended consequences. We appreciate that you contacted our customer support team to address your concerns. Maintaining clear, prompt, and transparent communication with our customers is one of our highest priorities. Please feel free to reach out to us at any time; ensuring a smooth experience for our customers is among our primary goals.
We wish you continued success in your trading journey.
Best regards,
Pocket Option Team
I was disappointed by the absence of a variety of trading accounts, I got used to seeing how brokers always offer a few accounts to choose from, here I had access to only one acc. But the real surprise was that they offer CFDs, real shares, and options and now I understand why there was no sense to add other acc types.
Dear Pasha Q.,
We deeply appreciate your constructive feedback. It's through your insights that we can continue to improve and provide the best service possible.
While we currently operate with one unified account type, this is to ensure that all clients can access the full range of trading instruments, from CFDs and real shares to options, without limitations. We are pleased that you discovered the benefit of this model and found value in the broader offering.
If you would like more details about specific trading instruments or conditions, our support team will be glad to assist you.
Best regards,
Pocket Option Team
Withdrawal arrived and this is good news. The bad news is how much I waited for profits to get my credit card. Ngl, it was annoying.
Dear Emmanuel O.,
We sincerely apologize for the extended waiting time you experienced before your profits were available for withdrawal. We understand how frustrating delays can be, and we appreciate your patience.
We are continuously working to optimize our processes, including withdrawal times, to ensure a smoother and faster experience for all our clients. If you have any further questions or would like us to look into the specifics of your transaction to provide more clarity, please do not hesitate to contact us.
Best regards,
Pocket Option Team
They have a great feature inside of the trading platform called express trades, which opens only when master level is achieved.
It's basically the same quick mode trading, but it's possible to stack several forecasts all together to get a bigger payout. It goes more than 100%...
Dear Xavier J.,
Thank you for your feedback and for sharing your experience.
We’re glad to hear that you explored the Express Trades feature and highlighted its functionality. This mode is designed for experienced users who have reached the required level and understand the mechanics of combining multiple forecasts into a single trade. It offers higher potential payouts, but also requires a more careful and disciplined approach to risk management.
We always encourage traders to use advanced features responsibly and only when they fully understand how they work. Your comment helps other users better understand what Express Trades is and who it is intended for.
Thank you for choosing Pocket Option and for being an active part of our trading community.
Best regards,
Pocket Option Team
Real stocks here.? Well, I'm not quite sure but they close during weekends and off hours so they're definitely not fake, in the literal sense.
Dear Emmanuel A.,
Thank you for your observant feedback about our trading modes and asset availability!
You're absolutely correct that our Shares Trading mode follows real stock market conditions, including the market hours, closing during weekends and outside regular trading sessions.
Our platform offers multiple trading modes, including Quick Trading, and integration with MetaTrader 4/5 for traditional forex trading, giving you the flexibility to choose your preferred approach.
The variety of modes combined with our diverse asset selection, from forex pairs to commodities and cryptocurrencies, creates numerous opportunities across different market conditions and time zones.
If you'd like clarification about specific trading modes or asset types available on our platform, our support team through the platform chat can provide detailed explanations to enhance your trading experience.
Best regards,
Pocket Option Team
I think most people are praising the account types like more than 1, or QT mode that is quick. I don't have anyhting against those and I think it's true, but I am here to praise the costs and share my experience with the broker.
QT for now is not my style becasue I just like having more control over my trades. In that mode, it's perhaps better for peoeple who are just starting because it simplifies it. But I like having my own terms on a trade, like a SL or Pt that is there, and this way I can take full responsibility for any outcome that might happen. Spreads are nice on forex, I thought they would be high like over 3-4 pips, but I saw just above 1 pip spread on eur/usd, this was suprising to me.
Dear Ulises I.,
Thank you for your comment.
Our customers have diverse needs; while some appreciate trading in Quick Trading mode, others prefer conventional CFD instruments. Regardless of the chosen mode, we strive to deliver the most attractive trading conditions to ensure a smooth customer experience. We are pleased to receive such complimentary feedback regarding the spreads you found on our platform.
We fully agree that maintaining control over trading positions is crucial. Placing well-considered stop-loss and take-profit orders contributes to greater stability in trading.
Regardless of your trading approach, we trust that you will proceed with caution. We wish you continued success.
If you have any questions, please do not hesitate to contact us.
Best regards,
Pocket Option Team
This is difterent trading modes. I thought it would be a decent option trading xp, but they outperform my expectations. Account for option trading, forex trading with a chance to connect to MT platform and even share trading. Everything on one platform, connecting to one click.
For me trading is all about trial and error. Once I had this variety I could find the best winning combo. For it was one big trendy weekly move in forex mode and small 5 min everyday trades in quick trading. Can only thank the broker for provided trading opportunities… Well done guys!
Dear Ladi K.,
Thank you for your kind words. We truly appreciate your feedback.
Hearing that you have had a smooth and positive trading experience in both the Quick Trading and Forex modes makes us delighted. We understand the complex dynamics of trading; therefore, we offer different types of trading modes through our robust and secure trading platform. Indeed, to come to the conclusion of which trading mode is more suitable, it is worth exploring each one.
We are happy to know that you have successfully traded binary options and forex pairs. Offering competing trading conditions remains our top priority.
We wish you continued success.
If you have any questions, please don't hesitate to contact us.
Best regards,
Pocket Option Team
I signed up my pocket option account not so long ago. And I can say their depositing and withdrawals are really instant as they state on the website. I used vo/et mostly for that purposes, and every procedure went fast and sharp, wih no delays, and no comissions ;) this raised their credibility in my eyes very much
The trading expereince has been good overall. They have a decent variety of things to trade, and i am doing commodities and stocks there. And payouts have been satisfyign to me, at least my account has been always positive ;)
One thing they should take a notice of is to speed up the suppoprt responsiveness. That'll lift them even higher.
Dear Emilio F.,
We are delighted to hear about your experience.
It's fantastic to know that our instant deposit and withdrawal process has lived up to your expectations and contributed to your confidence in us. We've worked hard to ensure that funding and accessing your funds are seamless, so we're thrilled this has been a standout feature for you.
We're also glad to hear that you're enjoying a positive trading experience overall, especially with our diverse range of assets like commodities and stocks. Congratulations on your success and on maintaining a positive account!
Most importantly, thank you for your constructive note regarding our support team's responsiveness. We are always looking for ways to improve, and feedback like yours is invaluable. If you have any more tips to help us improve our services, please share them right away!
Best regards,
Pocket Option Team
I like risky projects… The pocket option hasn't been ideal, in terms of reputation. But it didn't stop me from opening an account there. 92% profitability for bitcoin and ethereum were too attractive to miss a chance. BTW, cfd trading on MT is possible to, like usual trading with lots, SLs, and leverage. Service looks reliable, withdrawals work, some opinions are biased…
Dear Hao L.,
We appreciate your honest perspective and willingness to form your own authentic opinion through direct experience!
Your discovery of our payout rates on Bitcoin and Ethereum trading showcases one of our platform's strongest offerings in the cryptocurrency market. We're glad you've also explored our MetaTrader 5 integration, which provides traditional CFD trading with full functionality, including lot sizing, stop losses, and leverage options for traders who prefer classical forex approaches.
The fact that you've personally verified our withdrawal reliability speaks volumes, as firsthand experience often reveals truths that get lost in online discussions. We understand that every platform faces varying opinions, which is why we focus on delivering consistent service quality and letting our actual performance speak through traders' real experiences like yours.
Whether you prefer our Quick Trading format or MetaTrader's traditional setup, our support team remains available through platform chat to assist with any features or answer questions as you continue exploring our services.
Best regards,
Pocket Option Team
Peguei um lucro legal operando ações recentemente, especialmente TSLA e Nasdaq. Os fundamentos estão bons no momento, apesar da turbulência política.
Tentei com moedas em GBP, mas não me dei muito bem, e todo o mercado de Forex anda meio imprevisível
Prezado Felipe Mazzei,
Obrigado por compartilhar suas percepções sobre os mercados de ações e forex.
Cada trader tem seus próprios gostos e preferências. Para algumas pessoas, operar no mercado forex pode ser atraente, enquanto outras preferem negociar ações com foco mais fundamentalista. Por esse motivo, oferecemos diversos modos de negociação em diferentes classes de ativos, garantindo que cada trader encontre os instrumentos com os quais mais se identifica.
Independentemente do que você escolher, estamos aqui para garantir que sua experiência esteja à altura de suas expectativas.
Atenciosamente,
Equipe de Pocket Option
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
Dear Sean C.,
Thank you for your honest and detailed feedback regarding our trading services!
We are happy to hear that your quick trading experience has been a positive one! Everyone has their own unique style and approach to trading, and it is fantastic that you have discovered a timeframe and method that suits you. We completely agree that honing in on a single strategy over time can really make a difference. Just remember to stay consistent and keep refining your trading skills!
As for the achievements system, it is meant to add an extra layer of engagement, but we totally get that it can seem a bit complicated at first. If you ever find yourself confused or in need of clarification, do not hesitate to reach out to our customer service team! They are always ready to assist you and would be more than happy to explain how everything works.
Thanks for choosing to trade with us!
Best regards,
Pocket Option Team