Pocket Option
Questions & Answers

Hi Alex! Thanks for your message. We're glad to hear you've enjoyed trading with us for years, and we truly appreciate your loyalty! It's great to hear our platform continues to meet your needs with its advantages. We'll keep improving to serve you better! Happy trading! Hello Seyed! Thank you for taking the time to leave a message. We are always grateful for feedback from our clients. We noticed that your review appears identical to one posted by another user. We wanted to check if this was intentional or if there was perhaps a technical error during submission. We value each client's unique experience and are keen to hear yours. If you have specific feedback you intended to share, please contact our support team directly through a support request on our platform or by emailing us at [email protected].

IF it was the first option, then now everybody would have known that its a fraud and it wouldnt have survived for 9 years, almost a decade while being scam with proof? That doent exist, this is why its almost all user frustration. Especially when ti comes to quick trading, people thin kthey would just wing it, without having any experience in the field, and they get upset when they lose the trades, like what did you think was going to happen? Thats why risking low, analything your trades and learning all the time gets you consitent - only over time. Not overnight.

This is a time limit trading mode, you guess whether the current price will be above or below the price of your ending period. You can choose from a couple of seconds, to 1 min, 2 min, 5 min, or even hours, whatever fits you best. At the beginning you invest in a position with a certain amount you are comfortable with, let’s say $10 and you trade 1 min on EURUSD. Then wait for that 1 min to pass. If your guess was correct you won the trade, and here you have 92% payout rate, which means they transfer to your trading account $19,2 - $10 they return your investment, and additional $9.2 for the right guess. If you lose, you lose the initial $10 investment.

It depends, I prefer both 5-min and 15-time frame... However, with 5-time frame you might get lots of noise, so it is all skill here. WIth 15-time frame noise is more or less cancelled. And btw, when I use 15-time frame I look for support levels, and that you cant dinf just wuth 15-time frame, just zomm out to even 4H frame... Also, you need to look for strong patterns, if you have support where pivot points are too much dispersed, then, it will be hard to decide where to put SL... you need as tightly condensed pivots as possible, set at a resonable distance apart, idk, several bars for sure or canldes (depends what u use)...

Hi Salvador! Thank you for your excellent question about making the most of trading bonuses! This is a topic many traders consider, and we're happy to share some guidance. The best use of bonuses ultimately depends on your individual trading style and goals, but generally, they serve as valuable tools to enhance your trading experience. Bonuses effectively provide you with additional capital to work with, allowing you to explore new strategies or diversify across different assets. Many traders find this particularly helpful when they want to test unfamiliar approaches or gain confidence in a new market without risking their own capital. It's also worth considering that bonuses can serve as a psychological buffer, giving you more flexibility to trade while maintaining peace of mind about your core funds. However, we always recommend carefully reading the specific terms and conditions attached to each bonus, as they may include trading volume requirements or other conditions that affect when and how bonus funds and any generated profits can be withdrawn. If you have questions about a particular bonus offer you're considering, our support team is always available to provide clarification and help you make an informed decision through support requests on our platform or at [email protected]. We hope this enables you to trade with greater confidence and success! Hi Juliano! Thank you so much for sharing your valuable perspective with the community! We genuinely appreciate experienced traders like you taking the time to offer practical advice based on your own approach. Your strategy of using bonus funds to increase trade margin is an excellent point that many traders find compelling. Having additional capital through bonuses can indeed provide greater flexibility to open larger positions or hold trades for longer, potentially capturing more significant market movements. It's a practical, hands-on approach grounded in real trading experience. We also appreciate that you framed this as your opinion, recognizing that different traders may find other strategies that work best for their individual styles and goals. This kind of peer-to-peer wisdom is incredibly valuable for traders at all levels. If you ever have any questions, concerns, or need assistance, please contact our support team through support requests on our platform or via email at [email protected]. Our support team will help you promptly! Thank you again for being such a positive and engaged member of our trading community. We wish you continued success with your strategy and many profitable trades ahead!

Hello Yon! Thank you for your excellent question regarding promotional codes for different account modes. We are happy to clarify this for you. Deposit bonus promo codes can only be applied to the Quick Trading real account. They are not eligible for use on other trading modes or account types. Furthermore, it is important to understand the terms associated with an active bonus. If you create a withdrawal request or perform an internal transfer of funds to another trading mode account while a bonus is active and not yet fully executed (according to its trading volume requirements), the entire bonus amount and any profit generated from it will be deducted from your real account balance. Therefore, it is not possible to apply 2 separate promo codes to 2 different modes simultaneously under the standard promotional structure. However, you can use 2 separate promo codes for 2 different deposits to your Quick Trading real account. For the most precise guidance tailored to any specific promotions you are considering, we always recommend contacting our support team directly. They can provide confirmed details and ensure you fully understand the conditions. You can reach them by creating a support request on our platform or emailing [email protected]. We hope this information is helpful for your trading planning.

Dear all, Thank you for your continued interest in Pocket Option and for contributing to this valuable and insightful discussion. It's great to see traders sharing their experiences and perspectives on our tools. To Franco: Thank you for your interest in Pocket Option Brazil and your initial question about our distinctive trading features. It's a crucial consideration when selecting a platform. We are pleased to share that the platform offers a comprehensive set of features designed to support all traders, which are consistent across our global operations, including in Brazil. The platform is built around a user-friendly interface and provides access to a wide variety of over 100 global trading assets, including forex, stocks, and cryptocurrencies. Key features highlighted for all users include a demo account with virtual money for practice, a $0 minimum trade amount, and no commission on deposits or withdrawals from the platform. We also offer a unique social trading feature, which enables users to learn from and replicate the trades of experienced investors on the platform. Moreover, as you can see from the community's input, one of the features that generates discussion is our AI-powered market analysis tool. To Jael and Berto: A sincere thank you to both of you for your thoughtful and practical remarks about our AI analysis feature. Your insights are incredibly valuable for the community. Jael, thank you so much for your insightful and practical comment! We are thrilled that you highlighted our trading signals feature and shared your valuable experience with it. We particularly appreciate your wise advice about combining the signal with your own analysis. This is an excellent approach that aligns perfectly with our philosophy. Signals are a powerful aid, but they are most effective when used as part of a broader strategy that includes your own technical or fundamental research and sound risk management. Thank you for bringing this to the community's attention; it's a crucial piece of guidance for maximizing the platform's tools. Berto, thank you for your honest feedback. Your point about the tool being an "additional tool" that helps "get a picture" is spot-on and aligns perfectly with its intended purpose. We designed it not as an autopilot or a guaranteed signal, but as a sophisticated analytical assistant that processes vast amounts of data to highlight potential market sentiment and trends. Its most significant value is realized exactly as you both described: when used to supplement a trader's own research, knowledge, and risk management practices. We are committed to providing innovative tools that empower your decision-making, and feedback like yours is crucial. It helps us understand that we are providing valuable resources while also emphasizing the importance of trader education and responsible use. If any of you, or others reading this, would like to learn more about how to integrate this or any other feature into your strategy effectively, please feel free to contact our support team directly through support requests on our platform or via email at [email protected], or explore our educational resources in the Help section. Happy and informed trading to all!

Hello Osman! Thank you for your question regarding strategies for the quick trading mode. While many traders seek a "best" strategy, it is essential to understand that trading, especially in fast-paced markets, carries a high level of risk, and no single strategy can guarantee profits. What works for one trader may not work for another, as success often depends on individual risk tolerance, market knowledge, and discipline. That said, traders who engage in quick trading often focus on a combination of technical analysis, strict risk management, and emotional control. This can include using indicators to identify short-term trends, setting very clear profit-taking and stop-loss levels for every trade, and never risking more than a small percentage of their capital on a single trade. We strongly recommend using our free demo account to test any strategy thoroughly without financial risk. This allows you to become comfortable with the platform's features and observe how different approaches perform in live market conditions without risking your capital. Please remember that all trading involves the potential for both loss and gain, and you should only trade with capital you can afford to lose. If you have specific questions about the platform's features, our support team is always ready to assist at [email protected]. Hello Peng! Thank you for your insightful comment and for sharing your perspective on trading strategies. We appreciate you taking the time to contribute to this discussion and help fellow traders. You make several excellent points. Your emphasis on aiming for a strategy with a profitability rate that allows for consistent growth is a fundamental concept in risk management. It's also valuable to see a community member sharing their observation about chart patterns on small timeframes, as this kind of practical experience can be beneficial for others. To build on this great advice, we always encourage all our clients to remember that past performance, including back-tested profitability rates, is never a guarantee of future results. Trading, especially in fast-paced modes, carries a high level of risk. The markets are dynamic. This is precisely why we provide a free demo account. It is the perfect, risk-free environment to test different strategies—whether based on chart patterns, indicators, or a combination—and find an approach that aligns with your individual risk tolerance and trading style before committing real capital. We thank both Osman and Peng for this constructive exchange. For any technical questions about the platform's features, our support team is always available at [email protected].

Hello Matthew! Thank you for your question regarding the quick trading mode. It is certainly possible to achieve profitability with any trading mode, including the quick trading account we offer. Success in trading, however, depends on a wide range of factors, including a solid understanding of market analysis, effective risk management strategies, emotional discipline, and practice. We always encourage our clients to educate themselves thoroughly before engaging in live trading. We offer a free demo account with virtual funds, which is an excellent tool for testing strategies and becoming comfortable with the platform's features, including the quick trading mode, without any financial risk. If you have any specific questions about the platform's features, our support team is always ready to assist at [email protected]. Hello Rontay! Thank you for your insightful comment and for sharing your perspective on quick trading. We appreciate you taking the time to contribute to the discussion and highlight several crucial aspects of successful trading. You are absolutely correct that profitability is possible in any trading mode when approached with the proper discipline. Your emphasis on knowledge, system testing, and consistent practice is fundamental. We especially appreciate you underscoring the importance of robust risk management, such as limiting risk to 1-2% of capital—this is a cornerstone of sustainable trading. It is valuable to see a member of our community explaining how they use a confluence of indicators, chart patterns, and market fundamentals to inform their decisions. This kind of shared experience can be beneficial for other traders. To build on this excellent advice, we always encourage all our clients to make full use of our free demo account. It is the perfect, risk-free environment to practice, test strategies, and build the experience you mentioned before committing real funds. We thank both Matthew and Rontay for this constructive exchange. Remember, while the profit potential exists, trading always carries a high level of risk, and it's important to only trade with capital you can afford to lose. For any technical questions about the platform, our support team is always available at [email protected].

Dear Long, Thank you for your question regarding asset profitability on our platform. It's a widespread and essential question for traders looking to optimize their strategy. We want to provide some clarity on how payout rates are determined. The profitability rates (payout percentages) for all assets on our platform are displayed dynamically and depend on real-time parameters from our liquidity providers. These parameters are influenced by broader market conditions, including volatility and liquidity. We do not manually set or adjust these rates for specific assets as a platform. This means that the "best" asset in terms of profitability can change from moment to moment. An asset that offers a high payout rate for one period might have a lower rate later, based on the live market environment. We recommend that you actively browse the platform to find the most favorable trading conditions at any given time. You can view the current payout rates for all available assets on the trading panel. A good practice is to check various assets or monitor the conditions of your preferred assets at different times to identify opportunities that align with your trading goals. We hope this explanation helps you navigate the platform more effectively. For any further assistance, our support team is always ready to help through support requests on our platform or at [email protected]. Happy Trading! Thank you, Amin, for your insightful comment and for sharing your observations with the community. We appreciate you building upon Long's original question with such valuable, real-world examples. You are absolutely correct in your assessment. Major forex pairs are indeed known for their high liquidity and often feature consistently competitive payout rates, which is why they are a popular choice for many traders, including those on our platform. We also appreciate you highlighting a key feature of our platform: the dynamic nature of payout rates. As you astutely pointed out, while some assets may have more stable rates, others can see their profitability percentages fluctuate. These rates are displayed dynamically and depend on real-time parameters from our liquidity providers, which are influenced by current market volatility, liquidity, and other economic factors. Our goal is to provide a transparent environment where you can see the current potential return for every asset directly on the trading panel before you place a trade. We always recommend checking the platform for the most up-to-date rates. For Long and others who had the original question, the best way to find the most favorable conditions is to actively browse the assets on the platform. The "best" asset can change throughout the day, so we encourage you to explore and compare. Thank you both for this excellent discussion. It's this kind of knowledge-sharing that makes our community strong. Happy Trading!