PlayStationReviews 176

Almost a year my console start freezing and crashing. At least it is under warranty, but you have to go through a process before requesting a repair. I got a usb to save games on but the 256gb turned out to only be a 248.9 and ps4 does not allow you to save games to anything unless it is 250gb plus on storage. So i wasted 30 bucks. Now lets get to refund request. If your game is out right buggy sony/playstation will tell you to contact the company who made the game. Three things can happen, First, company rudely ignores your request never responding, Second being they will tell you that they are improving the performance of the game soon which never gets fixed, Third, they tell you playstation has to give the refund not them, they don't keep track of purchases etc (happened recently to me). Playstation support will not help at all. They could at least get in contract with the company and ask why they are ignoring the costumer etc. Unless playstation is ignoring you or lies to make 14 days past so they don't have to give a refund. But why would they do that? Also i got an email about an auto renew ps plus, but i just checked out settings and the auto renew is not checked.

Other than that i love the games spider man, and red dead. That's why i didn't go below two stars. Just hope the ps5 has a better dashboard and overall better performance. I might come back and give a more positive review if it does.

Sony PlayStation withdrew almost $600 from my PayPal account without authorization. It happened over several months with multiple withdrawals on the same days. I rarely use my PayPal account so, shame on me, for not being on top of it. When I realize what was going on, I called Sony and explained the situation to them. The PlayStation belongs to my grandson who did not make the withdrawals as he doesn't have access to my account. Sony told me they would refund the money. I called two months later and they changed their mind. I put in a dispute with PayPal and got my money back. To retaliate, Sony banned my grandson's network access so he can't play his game with his friends. He is 14 years old and was devastated. Way to go Sony. I, or my friends or family Will never buy another Sony product again.

This is regarding my last purchase from PS store online, i ordered Pubg battleRoyal game on PS4.

There are a lot of issues regarding this game, starting from lagging, sensitivity, game controlling and other, everything reported to Ps4 and game developers and the issues was admitted by both.

I asked to return the digital game and refund my money back but the rejected my request and informed me that they are working on solving this issues and till now no improvement since 2 months.

I escalated this case to their higher management with no solutions

I don't know how I can solve this issue and refund my money

So you buy a new game and it's $60 to buy a new game but you don't get full access to the game to play it on-line. You have to pay for a PS Online Account and for some games you have to pay fees to play those on-line as well. PlayStation went from a fun tool to play games on to something so costly that we stopped buying games and machines for our family. The machine was $400 and the games were $60 so spending $1000 a year for gaming was excessive and not a hard target to hit.

So I have been with Playstation/Sony for a very long time, but I've been hoping to see more stuff being added in like Xbox where you can change your username for an amount of Microsoft Points, the price for Playstation Plus has increased so much and honestly I think we all want to pay for membership for a much cheaper price, for the Playstation Plus Members I know they are not always satisfied with the monthly games we get and when I see Xbox they get games that would actually entertain a lot of members and in the future I am hoping to see playstation start changing and see much more from them!. So all playststion members can be satisfied.