Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).
PlayerAuctions has a rating of 4.5 stars from 3,189 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention good deal, fast delivery and top notch. PlayerAuctions ranks 1st among Virtual Goods sites.
We monitor reviews for authenticity
Its an easy 5 for me... from email notif to seller feedback, the site has all the tools you need to complete the order. Am looking forward for another deal!
This is not endorsed by this seller lmao but really of you want Genshin Impact accounts, make no mistake, goldpl is your guy. Outstanding servics and very professional to talk to. Gonna be worth your while. :)
Thank you so much, Trixie. Goldpl is indeed one of our active and upstanding sellers. Hope you enjoy your new account!
Thanks for helping me get back the old account details. My bad I copied the wrong details. All good now, you may cancel my dispute.
Thank you so much, Zoe. As per checking, the dispute has already ended last week; many thanks for your participation.
Found the account ive always wanted, with some caveats. One its not the character race i wanted and two the name is slightly annoying lol but for what its worth the deal closd nicely. Seller was nice and price was cheap. More importantly i can play the game at peak level and raid anytime i want. Good way to get ahead pass the competition!
Thank you so much, JJ. Thank you for working out the caveats/quirks of the account. Happy gaming!
I'll keep it simple:
Cons:
- payments require one time approval
- new sellers can be risky
Pros
- best prices and offers
- as long as you pick a high feedback seller, your good
- wide availability of offers/servers
Thank you so much for the positive rating and your assessment for our services, Ruth.
The service rendered was top notch and the transfer was done discreetly. I have no need of gold again but I know I will be coming back to them if I need more.
Thanks a lot for the kind rating and trust for us, Ianx.
Spent some time looking through FFXIV accounts and by comparison, their prices are the best. Transfer was done expertly too.
Thank you so much, Mandy. I'm glad you found our offers to be the best for you. :)
I now have several orders and save for the payment inspection on the first which is a bit hard work, all orders ended up being great. I used different sellers and all of them were trustworthy. Its a very good community. Ü
Many thanks for the positive feedback and thank you as well for extending your patience with the payment process, Bella.
Thank you for the wonderful deal in AC, completed without any fuss! A big thanks to my seller too.
Thanks a lot for the kind feedback, Diana! Hope you enjoy your AC purchase.
Had fantastic experience with their support who assisted with a probelm on the account. Being fair though i dont think the seller meant to change the data and after a few messages back and forth the seller decided to cover out of his own pocket and sent me a replacement. Have been playing on it since then and im all good. :D
Thank you so much for this, Leonard; I'm happy the order matter turned out okay in the end.
I was quick easy and you can use encrypted accounts like google pay to keep your credit card safe and free from hackers
Thank you so much for the kind rating and pro-tip, Tim.
Requires verification more than federal institutions but will not help with disputes even on clear as day scammer sellers. They will acknowledge that the seller is a scammer but will tell you that they cannot help you with your issue. Save time and money and might as well go somewhere else because Player Auction sellers will scam you and Player Auction themselves will scam you as well.
Hi Anthony,
I had this checked and I'm very sorry, you were not scammed but rather the items were confiscated by the game company and unfortunately, this is not covered by our service. We sincerely apologize for the hassle you had with the order.
Regards,
Richard
The site isnt perfect -- orders take time and talking to users can be nerve racking but for all of this the site does a good job of protecting you. My order completed without flaws despite any fears i had before and Im happg to say I will most likely use there services again.
Thank you so much for the kind review for us, Kevin. We're grateful for the appreciation. :)
Ordered something for my game and it came through nicely after they accepted my documents. Sellers seem to be nice and are willing to walk you through some steps and tips.
Thank you very much, very happy to hear about the smooth experience you had, Luke.
Good service and secure payment system. It can come off as strict but I appreciate they do this seriously. Site was also super easy to use.
Thank you so much for the kind and fair assessment about our process, Alex.
My payment has been cancelled I dint know why and they said to me that im gonna have an automatic refund but didn't see on my bank account
Hello Youssef,
I'm sorry for the inconvenience—I was able to check and the reason your payment was declined is because the name/address between your PlayerAuctions and payment account are mismatched. This needs to exactly match to comply with our anti-fraud payment policies.
To help with this, I will contact you directly with a resolution message.
The canceled payment will be refunded in 7+ business days or less.
Best regards,
Richard
One thing to know in advance is that they ask for IDs, I think to prove you are a real person? But for me it was worth it since I've done something similar for a local service. The account and process was really good.
Hey, Deirdre—yes, and this is to avoid fraud or unauthorized charges to ensure payments are legit and secure. Thanks a lot for doing that and I'm glad you found an account you wanted. :)
Service was definitely legit. I received it just as it is described and I had no issues whatsoever. For anyones asking I got something for FF14.
Happy to know everything is in order with your purchase, Jasper. Thanks a lot for the kind review!
I received quick and proper assistance getting my account and payment setup correctly. It was detailed and payment went without the hitch. They the real deal and I look forward to more.
Thank you so much for appreciating our staff's efforts, AJ! We're honored by this.
Takes for a while to get orders rollin once it does tho the transfer is quick and private just the way I need it to be so yeah I will definitely buy here again
Thank you so much for the trust and for choosing us again, Warren! Much appreciated.
Answer: You don't want to buy from them.
Answer: Just don't use their service. Trust me, you will save a lot of your nerves and time if you don't.
Answer: How to get started. Click the URL bar and type anything other than your terrible website. Unless you want to be scammed to lose time and money, in which case go ahead and continue using playerauctions.com.
Answer: You got scammed! So did I. PlayerAuctions is nothing but a SCAM!
Answer: Maybe this will help: https://en.wikipedia.org/wiki/Playerauctions Regardless they have terrible Customer Service. Their english is not proficient to be doing business in the US and their work ethic is just terrible. It's a shame that they show the stereotypical greed of chinese who just does it for money and doesn't care what gets in the way and cuts too many corners to be acceptable to be called "The world’s safest player to player trading marketplace for WOW Gold, Runescape Gold, Guild Wars 2 Gold, ArcheAge Gold, CS: GO items and much more."
Answer: Don't do business with this company, they stole my money after my account was recovered merely a month later -- I'll be reporting them to the BBB after tonight.
Answer: Hello Mikael. Could you please try accessing the site again on a different browser? It might have just been a temporary website server issue, and this might be sorted out already. If you continue to have problems with this, please take a screenshot of where there seems to be an issue, then send it along with your username to [email protected].
Answer: Absolutely. As a buyer, your payment is secure with us and will not be released to the seller until you click confirm on our website, once you have decided that the item/gold/account that you bought is good and complete. If you find any problems with the sale, you may dispute it and if the sale you received is not as described, you will be issued a refund. As a seller, your payment will be released once buyer is satisfied with the sale, and this guarantees that you will receive payment as opposed to transacting blindly on the internet with someone you don't know. In the case of disputes, if you've proven that you were able to deliver the sale successfully and as described, you will get the payment. Please note that we enact the User Assumption of Risk as stated in the front page of our website, in that we cannot guarantee that all trades will be free from risks. However, by carefully securing your order and being wary of scamming attempts, together with our team's efforts to secure an order, this can be thoroughly mitigated. I can elaborate more if you'd like, just post another question, Sabrina.
Answer: They will make sure you don't get refunded. Be sure of that. There sites a massive scammed just Google them...
Answer: Hi there. Kindly check here: https://support.playerauctions.com/hc/en-us/articles/360052300733-How-to-sell You may email [email protected] if you have any other questions.


Very happy to hear this, Ali. Thanks a lot!