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PlayerAuctions

4.5

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From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).


playerauctions.com
Founded in 1999
Los Angeles, CA, United States
+312
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PlayerAuctions Reviews Summary

PlayerAuctions has a rating of 4.5 stars from 3,189 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention good deal, fast delivery and top notch. PlayerAuctions ranks 1st among Virtual Goods sites.

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Washington
1 review
2 helpful votes
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I decide to try out their site because it is written all over their site about buying accounts safely and all that. After going through an extensive process of identity verification that made me (oddly enough) feel more at ease using their services I finally complete payment verification. The seller almost immediately delivered the account and we got the ball rolling. Well, the seller or "his nephew" are still logging into the account without any way of disconnecting their device from accessing as it is a mobile app. I have messaged their 24/7 live chat which can do nothing for you but answer simple questions and refer you to another department. This is where my nightmare begins. I purchased the insurance... But yet I do not receive responses in regards to the owners still accessing the account kicking me out of the game. It has been 4 days since I have brought up the issue and I have not had a single real response to my issue. I believe their site is misleading. DO NOT CONFIRM YOUR PAYMENT UNTIL YOU HAVE COMPLETE AND FULL POSSESSION OF THE ACCOUNT. No matter the instructions PlayerAuctions.com gives you in their emails. Don't trust anyone, even with a good seller/buyer reputation. I regret ever even thinking about doing this. $258 USD down the drain. I have an account that is either stolen, shared or reclaimed. Either way I am screwed with no help in sight.

Date of experience: January 27, 2015
California
2 reviews
4 helpful votes
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I've made many purchases through this site with no fuss. But, as a seller it's nearly impossible to get paid. They promise a 3 business day hold then a disbursement to your account of record. It's been now a week and a half and yet to receive my payment from PlayerAuctions. I've contacted customer support several times and I get excuse after excuse why my payment hasn't been made. It's stuck in gateway. We havnt done our daily disbursement yadayada. After this I wouldn't trust them to place my goods or buy goods from because I don't want another unsuspecting seller to go through this with them. So think twice before posting your goods on this website. The buyer gets the goods Player Auctions gets the money and the Seller gets the shaft.

Date of experience: January 26, 2015
Tennessee
1 review
1 helpful vote
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Very nice website, good idea, safe trades both on the website and in game. Will use again, very nice feedback system and ways of keeping track of orders, love it!

Date of experience: January 24, 2015
Australia
1 review
2 helpful votes
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Best site iv found to buy gold from, competitive prices and fast delivery

Date of experience: January 21, 2015
New Zealand
1 review
1 helpful vote
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Had a few issues with registering and logging in. They were solved in a timely manner. Cheers!

Date of experience: January 18, 2015
Sweden
1 review
0 helpful votes
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Simple and easy to navigate
January 19, 2015

Simple and easy to navigate.
Good reliable sellers so far.

Date of experience: January 18, 2015
Florida
1 review
2 helpful votes
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Work very hard to make sure its secure. And when my order payment went through i had my gold in minuetes!. Great site highly recomend!

Date of experience: January 17, 2015
California
1 review
1 helpful vote
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I love PlayerAuctions
January 17, 2015

I love PlayerAuctions. Their service is incredibly easy and reliable, and definitely safer and more secure with their PlayerGuardians security. I recommend this website 100% for all your in-game needs!

Date of experience: January 16, 2015
Canada
1 review
1 helpful vote
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Order placed and delivered in under 5 minutes. No hassles, no headaches. Only thing worth mentioning was the fact that I needed to give my mobile phone number to receive a PIN to authenticate my account, but it panned out just fine. Would recommend to a friend.

Date of experience: January 15, 2015
New Jersey
1 review
2 helpful votes
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Product was delivered on time
January 16, 2015

Product was delivered on time. Product was sent in multiple denominations, which was a bit strange at first but understood. Seller is honest and prompt. Will use again.

Date of experience: January 14, 2015
Montana
1 review
2 helpful votes
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I like how the site is based around communication. Both parties have opportunities to verify whether they are making a good decision. The website design is old and could be improved.

Date of experience: January 12, 2015
GB
1 review
9 helpful votes
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Playerauctions refuses to refund my money and keep ignoring my emails. Live chat are a bunch of liars who will say anything to just to get you to leave. They don't actually do what they say. STAY AWAY FROM THIS SITE.

Date of experience: January 11, 2015
California
1 review
1 helpful vote
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It was fast and nice better than most gold seller sites

Date of experience: January 10, 2015
GB
1 review
1 helpful vote
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Very easy to use, quick and easy
January 4, 2015

Very easy to use, quick and easy.

Seems very safe and reliable too.

Date of experience: January 4, 2015
Spain
1 review
1 helpful vote
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Nice and smooth, no problems at all
January 2, 2015

Nice and smooth, no problems at all. I did well to choose playerauctions.

Date of experience: January 2, 2015
Hawaii
1 review
3 helpful votes
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Atrocious customer service
December 31, 2014

Atrocious customer service. Payment has been withdrawn via Paypal, however transaction still remains at "Verifying Payment" Customer support was contacted on four different occasions in an attempt to resolve the issue. Requested to have the transaction refunded, and the customer support representative went silent, and proceeded to leave the live chat approximately 20 minutes later. Seven hours after playing the order, it still remains unresolved, and refund has been unprocessed. Escalated to a dispute through paypal, if left unresolved, will escalate. HIGHLY advised to avoid this company. I will not be a returning customer.

Date of experience: December 31, 2014
GB
1 review
1 helpful vote
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I'm confused about when the seller comes to me and gives me the gold

Date of experience: December 30, 2014
Sweden
1 review
10 helpful votes
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You better use other services.
Very slow and customer SUPER unfriendly. You cannot purchase using paypal if you do not send them your ID photo(WTF?!)
Once I created new account they suspended it and told me use the old one where I cannot use paypal(omfg)

Date of experience: December 29, 2014
South Carolina
1 review
3 helpful votes
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Ordered a TCG mount
December 28, 2014

Ordered a TCG mount. Smooth transaction. Great seller. Would recommend.

Date of experience: December 27, 2014
Canada
1 review
1 helpful vote
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Overall service is very good
December 22, 2014

Overall service is very good. I like this website because it provides a good platform for account traders and buyers to pursue their goods. I would like to come back if I need to purchase an account in the future. Ryan

Date of experience: December 21, 2014