PlayerAuctionsReviews 3,189

As an EVE Online Customer, I need to say I am disappointed in the clandestine way of delivery of ISK I acquired via the site. As a customer of the rather ingeniously made site, I was expecting delivery of the seller's party on a contract based method. Ideally, even in batches of smaller sums adding up on the whole requested sum of ISK. But no, alas, the seller transferred the whole amount of ISK as a player donation, which might really arouse suspicion of the game devs and put me on the watchlist or even ban me. So, beware.

Currently completing my order as I write this. It seems to have gone beyond smooth. Both the seller and I were able to make a negotiation, which suited us both. A successful trade as well as a successful service provided by the seller and the company PlayerAuctions. I will definitely buy again - and so should anyone doubting! It is simply amazing; service and security is a top priority

Don't do it. Find another way to mediate it on your own. The buyer took the items off of the account I sold then claimed I recovered the account in order to get his refund. Despite sending loads of evidence to Playerauctions to show that I had transferred the account and ingame mails to show that he had done in-game activities even after he claimed he had no account access, I had to wait a week per reply from Playerauctions to simply have them pester me to let them conclude the deal in his favor.

Not only didn't get the payment, but spent almost a month maintaining an account that by all rights and promises by Playerauctions should be the buyer's, and I ended up losing money due to the buyer using up items, such as my APEX.

The Live Chat CS reps are nice and respond quickly. Any email systems are dreadful, and if there's any problems with your order, that's what it turns into. They ended up contacting me from two different email addresses as well as an online ticketing system. I answered the first one, they would message me from the second saying I had not answered them. I answered the second, they did the same from the third.

I have been busy and it had been a while since i had played EQ. I found my account had been hacked and wasted so i had to start anew. Not really having time to raise plat i went to PlayerAuctions, like i often used to, and made a purchase and they didn't let me down. Often businesses get worse over time but the experience was has good has it ever has been, at no point in time did i feel uncertain that i was going to lose my money, in fact, it was done before i could finish a cup of coffee. Thanks much for helping get back on my game feet quickly!

I purchased 15mil gold on old school runescape, and was scammed by the seller. It took playerauctions over two weeks to respond, and they didn't respond until I opened a dispute with paypal. They then refused to give me any refund. Playerauctions is a fraudulent site, DO NOT USE IT!

If you buy an account on this site you better pray they dont hack it back, as this happened to me weeks into having the account i filed account reclamation so i can get my refund from the insurance i bought with the acc. Its been three weeks now an I still dont have my refund, my seller got my cash an his account back and everytime I talk to live chat customer support which is 100 times now they say the same god damn "I understand... Im sorry for the inconveniance" wait for our mediation team to get back to you regarding your case". Goodluck with that they take WEEKS for a reply and when they do it goes to waste with them saying "update regarding your case weve contacted the seller and waiting for a reply". WHY WOULD THEY REPLY TO YOU IF THEY WERE THE ONES THAT HACKED IT? Horrible experience goodbye 160$

If ordering for the first time plan on taking time to do so. If your in a hurry, wait till you have time before starting out.
First they want to verify your account by sending you a PIN via phone. Tried to have them text to my cell 2 times, received nothing, then I had them try calling my cell with an automatic message of my PIN, received nothing. Started up a live chat, the cust service person was clueless and actually 3 sentences in asked if there was anything else they could help me with... when they still had not fixed my original problem! Finally they had someone physically call me and give me my PIN (they were nice and courteous).
When using a CC for the first time with them you will have to verify a pre-authorization charge, it will be less than $1. Once you input that amount you then have to redo your CC information one more time... then your good to go.
The extra security step are nice to have in my opinion.

It took a bit to process entirly but it worked out fine, plus if there was something that went wrong i would be garuented my money back on this purchace,

Around 6 Months ago I bought a crazy good account, Probably 2x as good as what I paid for. Worth possibly $500+, But the bad thing is It got recovered by the owner unfortunately. Which made me sad, Nonetheless playerauctions solved this issue by crediting me my ORIGINAL payment in no time! Something no other website would PROBABLY do!

The verification/validation process is long and slow. It is not the Seller's fault but just another "secure processing" that is being promoted. So if you are in a rush to buy and must leave, etc. I'd suggest that you make the order when you have some free time in hand.

I bought a lol account on november. On january, the original owner recovered the account, i sent an email to them, after 2 months they havent answered me. 0 protection to the seller. If you want to sell something here, better do it yourself but you can still use this web, but if you are going to buy DON'T DO IT ON THIS WEB. 300$ lost.

P. D: You can see on the attached photos the last and only answer i got from them to my problem, and the poor arguments the seller had to convince me he was the original owner.