Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of PlayerAuctions

PlayerAuctions

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).


playerauctions.com
Founded in 1999
Los Angeles, CA, United States
+312
See all photos
How would you rate PlayerAuctions?
grey stargrey stargrey stargrey stargrey star

PlayerAuctions Reviews Summary

PlayerAuctions has a rating of 4.5 stars from 3,189 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention good deal, fast delivery and top notch. PlayerAuctions ranks 1st among Virtual Goods sites.

quality
442
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

Ohio
1 review
1 helpful vote
Follow James B.
Unfollow James B.
Share Review
Report Review

Excellent provider
July 30, 2016

Had my order quicker than expected, no complaints at all.

Date of experience: July 28, 2016
Illinois
1 review
7 helpful votes
Follow K B.
Unfollow K B.
Share Review
Report Review

I bought a clash of clans account changed all passwords/emails. After playing and doing many upgrades one month later the seller was able to take back the account by giving the original google email credentials. I submitted all screen shots proving that I no longer have access to the account I bought. Its been two weeks and no word from player auctions Game Account Reclamation department. I am not very optimistic and the seller has removed all items for sale in his store. I assume he is now operating under yet another name and stealing more money from unsuspecting players. This website will not protect the buyer at all. Stay away! If you get scammed, you have no way to get your money back.

Date of experience: July 28, 2016
TT
1 review
4 helpful votes
Follow Serenity M.
Unfollow Serenity M.
Share Review
Report Review

Some Advice
July 26, 2016

I posted a review in 2016 about player auction. I have just browsed a few pages of the review section in 2018. I want to give some advice, player auction is a terrible site to use, it literally feels like a scam site. If you run into issues there support is not going to help. Player auction already got your money and has no inclination in helping customers. There are so many bad reviews on there site I'm note sure why people still 'try them for first time' to get scammed. And if its because there is also positive reviews, let me just say this, Player Auction operates like a scam site, they can more than afford to get 'paid reviews' (or have there employees post fake reviews). If you are new and looking for answer on whether or not to use player auction, save yourself and DO NOT bother using player auction.

My Review in 2016:

"It felt like they wanted to scam me"

I sold an item and it took almost 4 weeks for playerauction to pay me. They never followed up with email explaining issues. I had to contact them many time. There support was terrible, they tell you to do one thing and when you did exactly what they said they change the instructions. There phone system is a joke. It felt like I was never going get my money. I won't recommend using this site, sense of security is a huge failure.

PlayerAuctions attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 26, 2016
Alabama
1 review
5 helpful votes
Follow Jake L.
Unfollow Jake L.
Share Review
Report Review

Unfortunately, both of these orders happened simultaneously, so it's not like I kept selling after they had already screwed me.

The first issue was that I sold an account, buyer said they didn't notice something they didn't like about it in the description, requested a refund. I said I do a return. So Player Auctions issues a refund to them immediately and never got my account back!

A support ticket told me to basically bugger off and see if the game devs would return it to me.

The second issue was that they "failed to verify payment" AFTER they had posted the status of "verified payment" and had me submit my account details. They then gave my account details to the buyer but then "cancelled the order" when his payment method apparently didn't go through. They told me that I should just "cancel that order because the buyer was banned now" and refused to pay me despite their own "100% Chargeback protection for sellers".

2 accounts down the drain worth a total of $1,400.00 on this site. I do not recommend.

Date of experience: July 21, 2016
J S.
California
1 review
6 helpful votes
Follow J S.
Unfollow J S.
Share Review
Report Review

They sold me a bad everquest expansion key then banned me after i complained for 2 weeks because they would not do anything.Been trying to resolve this for a month with NOTHING from them.No one trusts them anymore after this.

Date of experience: July 21, 2016
Canada
1 review
0 helpful votes
Follow Levi R.
Unfollow Levi R.
Share Review
Report Review

Prompt, Quick and Hassle Free
July 17, 2016

Took less then 5 minutes. Goods delivered as promised.

Date of experience: July 15, 2016
Arizona
1 review
1 helpful vote
Follow Bradley M.
Unfollow Bradley M.
Share Review
Report Review

Secure and Easy
July 15, 2016

PlayerAuctions feels extremely safe and has a great policy to ensure that you get your product from the seller, and vice versa. There are thousands of sellers and affordable products. My only concern was the slow phone verification when starting my account.

Date of experience: July 14, 2016
Australia
2 reviews
3 helpful votes
Follow Allan D.
Unfollow Allan D.
Share Review
Report Review

I have bought and sold on playerauctions for years and have never had any issues. Purchasing through reputable sellers is a must as they do not want to give up their reputation over a messily $50. It's about smart purchase and selling, don't go and buy an account over 100$ with someone who has 5 feedback. Be smart.

Date of experience: July 13, 2016
Florida
1 review
0 helpful votes
Follow Travis J.
Unfollow Travis J.
Share Review
Report Review

Received currency no issues
July 1, 2016

Successful. Transaction performed in a timely fashion.

Date of experience: June 30, 2016
Florida
1 review
0 helpful votes
Follow Travis J.
Unfollow Travis J.
Share Review
Report Review

Received currency no issues
July 1, 2016

Successful. Transaction performed in a timely fashion.

Date of experience: June 30, 2016
Pennsylvania
1 review
0 helpful votes
Follow Adam s.
Unfollow Adam s.
Share Review
Report Review

Excellent service
June 29, 2016

Trustworthy. I was one of those skeptical people who thought it was a scam, turns out it is 100% real. EZ gold for EZ money.

Date of experience: June 27, 2016
Finland
1 review
6 helpful votes
Follow Mursun p.
Unfollow Mursun p.
Share Review
Report Review

Banned
June 24, 2016

Everything went well untill i was supposed to be paid. I was going to get my money after the 1 week wait time. When it says my account has been suspended. I go create 7 different support tickets and none of them got any responds but all were marked as "solved"... so yeah... if youre going to sell something... do it somewhere else.

Date of experience: June 24, 2016
Philippines
1 review
0 helpful votes
Follow Jay-Ar A.
Unfollow Jay-Ar A.
Share Review
Report Review

Been a trader here for a year now and have traded about a hundred transactions and all went successfully. More power to this site.

Date of experience: June 21, 2016
Florida
1 review
4 helpful votes
Follow Steven G.
Unfollow Steven G.
Share Review
Report Review

As stated above. In addition to that, the staff was very rude and they claimed to have "Investigated" the retrieved account claim. Will never return, and now that I've found a better gold/account selling rates. PA isn't anything more to me than just an abbreviation of the state 'Pennsylvania'.

-Steven G

Date of experience: June 20, 2016
Maryland
1 review
0 helpful votes
Follow cody a.
Unfollow cody a.
Share Review
Report Review

Quick and Safe
June 17, 2016

First time on Player auctions and it was really fast and safe it felt like, multiple ways to pay

Date of experience: June 16, 2016
Illinois
1 review
1 helpful vote
Follow James H.
Unfollow James H.
Share Review
Report Review

$#*!ing Terrible
June 14, 2016

Have been waiting multiple days for my refund, seller would not respond to my messages, I contacted customer service and was treated like im the $#*!ing low life scammer in the situation. I do not reccomend this site to anyone who does not like headaches and dealing with bull$#*!. This website is complete bull$#*! and just another place with strings attached to everything to take your money from you. Pieces of $#*! and low life losers.
Yours truly
- one pissed the $#*! off customer.

Date of experience: June 14, 2016
Pennsylvania
1 review
0 helpful votes
Follow Justin L.
Unfollow Justin L.
Share Review
Report Review

Quick and secure!
June 13, 2016

Player Auctions is a fantastic site that offers a safe, reliable way to trade items and currency for games online. Everything is made to be simple for both sides of the transaction.

Date of experience: June 12, 2016
Philippines
1 review
7 helpful votes
Follow Vince T.
Unfollow Vince T.
Share Review
Report Review

See screenshots.

There are thousands of complaints against this company. They don't pay certain sellers. They screw over buyers. Look at the negatives not the "fake" positives.

Date of experience: June 6, 2016
Australia
1 review
1 helpful vote
Follow Amy B.
Unfollow Amy B.
Share Review
Report Review

I was just scammed by this website! Their support is so bad and wont help me at all they just want my money, Paypal better refund me

Date of experience: May 30, 2016
GB
1 review
3 helpful votes
Follow Tom J.
Unfollow Tom J.
Share Review
Report Review

They have literally scammed me even with an insurance package. Like most of the reviews on here, you can see what i am talking about, They say they take up to 7 days but they took over 20 days to reply, could you believe it? Absolutely disgusting company. I bought two accounts from respected verified sellers, and both got reclaimed. Sad really.

Stay away from this awful criminals (PlayerAuctions staff).

Date of experience: May 27, 2016