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PlayerAuctions

4.5

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From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).


playerauctions.com
Founded in 1999
Los Angeles, CA, United States
+312
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PlayerAuctions Reviews Summary

PlayerAuctions has a rating of 4.5 stars from 3,190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention good deal, fast delivery and top notch. PlayerAuctions ranks 1st among Virtual Goods sites.

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California
1 review
11 helpful votes
Follow David H.
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I have been in dispute with a buyer for over a month on what should be a clear cut case and PlayerAuctions refuses to respond to me regarding the case despite me contacting them multiple times.

A buyer contacts me with questions regarding my account and I respond back and forth for a couple weeks answering questions and getting the account transferred to an email account that I can hand over to him. This process was required since the game doesn't let you freely change the email address and is a process. He finally purchases the account complete with email. He test drives the account and decides he doesn't want it complaining that the Roleplay he wants is on another server and that it didn't have inventory and weight expansion so he opens a dispute.

This is buyer's remorse as I delivered the account as described in the post and accurately answered all his questions. This should be an easy win in a dispute and I expect to receive my money in the next week or so but sadly is not the case. Buyer starts lying saying the account is not in his full control and is locked changing the reason for the dispute halfway through and here I am over a month later with no account, no money, and no response regarding the status of this dispute. I have contacted PA multiple times and they say they have "escalated" the case over a week ago but still no response. Furthermore they refuse to give me a timeline of when this will be resolved.

Date of experience: October 3, 2016
Singapore
1 review
0 helpful votes
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This website is awesome. Secure for both buyers and sellers. Trusted and used for 3 years now.

Date of experience: October 1, 2016
Nevada
1 review
11 helpful votes
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On 24 May I purchased a League of Legends account from the seller Haidi1408. On 9 June, the account was reclaimed. Since that time, I've been trying to deal with PlayerAuction's "support" team to get a refund. Haidi1408 stopped talking to me over two months ago, after agreeing to a refund for me to remove my negative feedback regarding the auction. I've been trying to deal with PA for four months to get a refund. The two things they go to are 'Thanks for your patience", and "I'll send this to our team", and "Please be patient, it'll just be a bit longer".

Why they don't refund me the price of the account and collect from Haidi1408 (who makes hundreds of sales a day), is beyond me.

This is the worst customer service I've ever dealt with in my entire life.

P. S - Haidi1408 has started to offload all of his/her League of Legends accounts and has a barely anymore for sale. Seems he/she is moving to another game to screw people over.

Feel free to contact me regarding this rating at *******@gmail.com

Date of experience: September 27, 2016
Slovenia
1 review
0 helpful votes
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Good stuff!
September 21, 2016

I always get what i need, cheap prices and never ripped off :P

Date of experience: September 20, 2016
Ohio
1 review
10 helpful votes
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I purchased a Runescape account through PlayerAuctions. A week later, the seller reclaimed the account. I had bought the insurance from PA. I submitted multiple screenshots and emails from the game publisher proving I no longer had the account but PA said that all of this was not proof enough that the seller reclaimed and they would not refund my money. So I lost $133.00. The seller has done this at least twice. His name is Jezi. Don't buy from PA or from Jezi.

Date of experience: September 18, 2016
Canada
1 review
6 helpful votes
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Absolute Joke
September 13, 2016

I've used these guys many of times to buy and sell. Typically a great service. The moment you get into the dispute they drop you like a fly, hold the account in question and the cash. This company is a huge scam and doesn't care about it's customers. NEVER use these guys because those times you get into a dispute it isn't worth it. I'm currently in a dispute battle that has been going on for a MONTH without contact from PlayerAuctions on the matter. It should take a matter of a couple of business days to get a result according to their website. Every time I contact them (daily) they say I will be contacted by a member of the mediation team (which you cannot directly contact outside email) and I never have. Save you money! Save your time! Buy elsewhere.

Date of experience: September 13, 2016
Romania
1 review
0 helpful votes
Follow Cojocaru E.
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I've been trading account and items on PA since november, 3 years ago and i had no problems whatsoever. Fast transactions, friendly staff, coupon giveaways. I dont know what more could you wish for. Every trade went smoothly with no delays.
I 100% recommend this site if you want a trade to go well and no scam.

Peace! Haha

Date of experience: September 12, 2016
Illinois
1 review
0 helpful votes
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Easy as 1 2 3 buy
September 8, 2016

Player auctions is a very easy and secure site to do business with. I've been buying and selling on pLayer auctions for over the last 6 years and its been very easy to buy game products with less than a 1% chance of any issues occurring. I would Highly recommend this to anyone wanting to buy virtual items.

Date of experience: September 8, 2016
Colorado
1 review
5 helpful votes
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I tried using this website. They certainly did not hesitate to take my money. However, the verification process required to actually receive my purchase was completely ridiculous. It's actually easier to obtain a US Passport than it is to make a purchase with these guys.

They want copies of bank statements, copies of government ID's, copies of your credit card, proof of address documents, photos of you holding all of these things.

I even bothered to go through all of these steps, then they said some of the items in the photos were hard to read. Are you joking? Are already made a purchase. They already took my money, they already got copies of the documents, and then the documents themselves in the photos of me holding them are hard to read?

I'd rather give my business to any other website but these guys. They are a scam and a joke.

Date of experience: September 6, 2016
Georgia
1 review
0 helpful votes
Follow matt h.
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Extremely great site can always come to the site for any of your gaming needs

Date of experience: September 6, 2016
Chile
1 review
5 helpful votes
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Scam Company
September 6, 2016

I have bought over 15 LoL accounts with a 100% positive feedback, only 3 of them were hacked after a month or 2, in all of the 3 account that were hacked, I payed Player Auction's insurrance for a year.

Each time I talked to them (PA), they ask me to prove that the account was really hacked, so I sent them EVERY single possible proof that you can get of an account being hacked.

1- Log-in telling you that the account is currently being transfered to another region.
2- Multiple E-mails for password recoveries and such.
3- Plenty of Screenshots about the chats I had with the seller plus screenshots of my log-in info not working.

In all of 3 cases of the accounts I bought which where hacked, the answer was "Sorry but you did not provide enough evidence", besides this stupidity, if one of the account you bought was hacked on May, they reach to you on August, on top of that, they give a f*ck if you payed for a year of insurrance, to them you always "DID NOT PROVIDE ENOUGH EVIDENCE", so your only choices are, be extremely lucky from who you buy, otherwise you will never see your money again

Date of experience: September 6, 2016
Florida
1 review
0 helpful votes
Follow shelwyn x.
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Hell yeah accounts are good hell yeah buy lots of accounts hell yeah.

Date of experience: August 30, 2016
GB
1 review
1 helpful vote
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Great customer service
August 29, 2016

I've used Playerauctions for a good amount of transactions, and keep using them because they're so customer focused and deliver (although I suppose that's down to the sellers!) But PA do a great job in managing security on both sides.

100% recommend to anyone.

Date of experience: August 28, 2016
Massachusetts
2 reviews
0 helpful votes
Follow Garret C.
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I have bought a few things from PlayerAuctions like a Pokemon Go account and Microsoft Office Pro and both came very fast and were legit. No issues with this site yet and I will continue to purchase from here as needed. I just recommend buying Player Guard with each purchase because its worth it just in case.

Date of experience: August 22, 2016
Slovenia
2 reviews
1 helpful vote
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Did a few buys on the site. The transactions were always fast. So was the delivery. No complaints so far.

Date of experience: August 22, 2016
New York
6 reviews
13 helpful votes
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First of all, Look at all the '5 stars' review. They are fake as HELL, clearly wrote by PlayerAuctions themselves. No details on anything. But look at all the 1 star reviews, clearly exploiting their scam methods and how they are fake.

I'll make this clear. I am a buyer, I had total of 4 transactions with PlayerAuctions.
- Gold trade - I bought 20M gold for RS, they sold me a black gold. (but at least i got it)

- Account trade - HERE'S WHERE THEY SCAM! They reclaim their accounts AFTER few months. For me, it took them 8 months before I realized the account is under a different email address. + It automatically gives them a thumbs up after 30 days. So I contacted the PlayerAuction. They said ok. But in reality, nothing happens.^^^^^ I BET it was PlayerAuction themselves selling the account. So their rating has fake 90% and whenever they sell, they make free $100+.

- Cancelled order - they will act like they don't ****ing know. I had to contact Paypal and Credit card company to get my money back.

Conclusion: DON'T USE IT! Like i know u are reading this because you aren't sure if the website is legit or not. IT IS NOT! U WILL GET SCAMMED, ESP ACCT. 100% WILL GET RECLAIMED/TAKEN BACK BY THE OWNER.

Date of experience: August 18, 2016
Panama
1 review
0 helpful votes
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Excelent website
August 18, 2016

I was insecure at first, but in the end it's worth it.
Definitely the best website to purchase digital goodies.

Date of experience: August 17, 2016
Australia
2 reviews
2 helpful votes
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Smooth and easy
August 7, 2016

Fast, easy, no fuss, instant delivery, very polite. In five minutes I am on my way a very happy customer :)

Date of experience: August 6, 2016
New York
1 review
5 helpful votes
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I listed an account for sale and allowed playerauctions to verify it before they released it to the buyer. The buyer went about saying I did not give them everything I had offered and disputed it asking for 50% of the money back. Player Auctions then took a week to get back to me with the following message:

Please contact buyer via onsite message and help him get the issue resolved as soon as possible. Kindly reply to this email to tell us once the issue been resolved, we will release the payment to you then. If the issue can't be solved within 48 hours, we will close the order as 0% complete and refund the full payment to buyer. Please note that lack of response to this message will result to the completion of the order in favor of the buyer.

I basically gave my account to player auctions to sell and they released it to the buyer and instead of verifying all the proof I had (messages, pictures of inventory, along with verification from their website) they tell me to figure it out with the buyer who already has all my info and chooses not to reply. HORRIBLE services and complete bull$#*! about protection because I clearly have all the proof that they have chosen not to look at.

Date of experience: August 2, 2016
New York
1 review
1 helpful vote
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I have used PA for many many years. I see mixed reviews here because I have to say you do get some mixed results, but overall it is the best option out there. I see complaints about buyer scams. PA offers insurance and does pay if it happens. I suggest using paypal for all transactions so you get 90 days. The catch is that it is a payment to PA. I filed a complaint with paypal once since PA was not responding. They responded instantly by locking my PA account lol, BUT once I had there attention and removed my PayPal complaint, they fixed the problem. So, in conclusion, are they perfect, no, but out of all the various sites like this they are the best I have found. Buyer beware, don't buy from people with no ratings or new accounts etc. I would give them 4.5 stars if it was an option

Date of experience: August 1, 2016