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PlayerAuctions

4.5

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From the business

PlayerAuctions runs a marketplace for buying and selling characters, virtual goods and virtual currency from massively multiplayer online games (MMOGs).


playerauctions.com
Founded in 1999
Los Angeles, CA, United States
+312
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PlayerAuctions Reviews Summary

PlayerAuctions has a rating of 4.5 stars from 3,189 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PlayerAuctions most frequently mention good deal, fast delivery and top notch. PlayerAuctions ranks 1st among Virtual Goods sites.

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This company responds to reviews on average within 0 days

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Kentucky
1 review
1 helpful vote
Follow songsangnim l.
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Usually, PlayerAuctions does pending playerauction inspection procress very quickly. However, with this past order it has been over 24 hours... well past the promised "60 minutes to 90 minutes" and the "5 to 60 minutes" timeframe. I emailed the support staff and they are completely unresponsive... I just want to feel like customer support exists...

PlayerAuctions attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hello,

We apologize for the delay. I know that this is really frustrating and I would feel the same if I encountered the same problem. But no worry, this order has passed the inspection process and has been confirmed delivered by you. I have sent a private message for more information about your concern.

Thank you for your patience and understanding on our process.

Best,
Krys

California
1 review
4 helpful votes
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This website is fast and easy, but most of all, it is SECURE. A great way to buy and sell LoL accounts.

Date of experience: August 30, 2017
New Zealand
1 review
2 helpful votes
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Still waiting for responses. Starting to get frustrated and quite concerned about whether or not i am being refunded. Have been in contact with PA stating i would be paid within the next 3-5 days yet nothing has arisen after 2 weeks.

PlayerAuctions attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 30, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hello James,

We just wanted to check on this; We viewed on our logs and I can see that the refund took only 2 business days, it should be with you already. We sent you a resolution request to ask for a revision of the review if you are amenable in changing it. Thank you very much in advance.

Best regards,
Richard

Florida
1 review
3 helpful votes
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Great service
August 30, 2017

So far I have had a great experience. Sellers has had great communication and fast delivery of item on two purchases.

Date of experience: August 28, 2017
Saudi Arabia
1 review
2 helpful votes
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I purchased an account with ( bitcoin) $62 to be exact
And my account got suspended, i'm waiting now the third day
And i only got 1 reply explaining my suspension but i still don't understand
Why did they suspend me after i paid the money?!
Seems fishy
Incase an agent read this my ticket id is *******

PlayerAuctions attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 27, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hello Linos,

Thank you for bringing this issue to our attention. We are delighted to assist you with your refund request for the Order ID 3144702. We have checked this already and will give you an update soonest. I also sent a private message to you for more information.

Regards,
Krys

Ohio
1 review
2 helpful votes
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Garbge
August 30, 2017

I purchased 6 CS GO skins and only 2 of them were sent to me... NEVER use this site you will lose money.

Date of experience: August 27, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hi Triston,

Thank you for letting us know about this concern. We already look up on your case and escalated to our Technical Team for further investigation. Please know that I sent you a private message for more details.

We appreciate your patience and hoping that we can get this sorted soonest.

Best,
Krys

Texas
1 review
5 helpful votes
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I've used playerauctions.com for over 14 years and never had an issue until this past week. Over the years they have been sold and rebought a couple times.

I purchased some warframe platinum and the seller contacted me promptly and the transaction was completed.The next day all the platinum was removed and the published suspended my game account. Due to their terms, the seller is completely protected and could technically buy platinum using a CC and do a chargeback after trading it away. This is what I believe happened to me, as the trade was pulled due to a chargeback.

PA took about 6 days to respond and say they can't do anything but contact the seller. The seller only spoke very broken English and has also not responded. Sad to say I was forced to file a claim for this scam and PA promptly suspended my account, which is fine since I will never use their site again.

You have been warned. It used to be good, but they are just a Chinese farm/scam site now. In case anyone from PA wants to investigate further and see what is happening here are my order #s, but you already said there is nothing you can do and suspended my account. (Orders: #******* & #*******)

Date of experience: August 25, 2017
Belgium
1 review
0 helpful votes
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I literally joined with google sign in, paid for an account to find myself suspended when I wanted to login to check the status. What the hell?

Date of experience: August 24, 2017
Norway
1 review
4 helpful votes
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It was ok until refund
August 24, 2017

I have purchased quite a bit off this website. However after my last purchase which i ended up canceling. I have yet not recived my refund from pa. I have sent well over 4 emails to Playeruaction. I have tried contacting skrill and they told me it was on Playeruactions to fix this problem. It has been close to 1 week and havent even recived a reply from pa regarding this matter. Very frustrating

Date of experience: August 24, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

I am sorry if your experienced wasn't good and to the frustration that you're feeling now. Let us make it up to you, Mikail. Please provide the Order ID of your concern via private message so we can check on your refund and give you an update sooner than later.

Hoping for your reply.

Best,
Krys

Canada
1 review
3 helpful votes
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Best site
August 24, 2017

Trusted site for buyers and sellers, I use it for Path of exile, WoW and other games I play. Never gotten scammed once.

Date of experience: August 23, 2017
New York
1 review
1 helpful vote
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Refund
August 23, 2017

Been trying to get a refund, and or assistican since june, i have not received any help and there emails are all over the place. Website is a joke.

Date of experience: August 23, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Zack, I am sorry if you feel that your emails are being ignored by the team but it's not and I would like to make it up to you. Let me check this one for you and see what we ca do to expedite the process. Can you provide me the order ID and you PlayerAuctions username through private message?

Hoping to hear from you soon. -Krys

Canada
1 review
2 helpful votes
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Good Deal
August 24, 2017

The purchase was worth the money, it was cheaper than the actual website and he gave me a bonus, i really enjoyed trading with him

Date of experience: August 22, 2017
Massachusetts
1 review
1 helpful vote
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Not legit.
August 22, 2017

I purchased some RS3 gold and I cancelled an order after they didn't deliver, and I haven't been refunded (this was over a month ago)...

Date of experience: August 22, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hi Sam w,

I am sorry to hear about what happened to your order and that you still have not received your refund. I would like to help you with this issue. Can you please provide me the Order ID thru private message so that I can check on my end?

I will be waiting for your response.

Kind Regards,
Bernadette

Indonesia
1 review
3 helpful votes
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BEST
August 22, 2017

The best site ever. Just bought a habbo gold bars and get it in no time this is legit
Not a scam. Go and buy it xD

Date of experience: August 22, 2017
Illinois
1 review
3 helpful votes
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I was skeptical at first but was blown away how fast the seller messaged me to send me the item... amazing! Definitely using again!

Date of experience: August 21, 2017
TT
1 review
2 helpful votes
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Scam
August 20, 2017

On my account get this saying (Order Complete when Payment Confirmed) and it bin 2 weeks and still no pay and i cant get back my account

Date of experience: August 20, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hi Tevin B.,

I am sorry to hear that your disbursement has not yet been processed. I would like to help you with the issue. Can you please send me the Order ID thru private messaging? I would like to take a look and also escalate it to the correct team.

I will be looking forward to your response. I appreciate you patience and understanding in this matter.

Kind Regards,
Bernadette

California
1 review
2 helpful votes
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SCAM
August 20, 2017

I CONFIRMED MY CARD SENT ALL VERIFICATIONS AND MY PAYMENT IS STILL "VERyfing!"
They haven't contacted me in a long time!

Date of experience: August 20, 2017
PlayerAuctions T. — PlayerAuctions Rep
over a year old

Hi John P.,

I am sorry if your payment is still verifying. I would like to help you with the issue. Can you please provide me with the Order ID thru private message so that I can check what happened and also follow up with the appropriate department.

I will be waiting for your response. I appreciate you patience and understanding in this matter.

Regards,
Bernadette

Brazil
1 review
2 helpful votes
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Trusted
August 20, 2017

Playerauctions is a trusted website that will take care of both, buyers and sellers.
Don't be afraid to use this wonderful website to buy anything you want.

Date of experience: August 19, 2017
New York
1 review
0 helpful votes
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Pretty good
August 18, 2017

Seems like a pretty good website with a few small glitches. I currently cannot pay for an account because something is not going through, I've never had a problem with paypal before. I think it the website has some glitches because I tried to buy an account and it cancelled the order for me randomly while i was trying to buy it...

Date of experience: August 18, 2017
Greece
1 review
6 helpful votes
Follow asdfasdf a.
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Stay away from this site at any cost if you are a seller!
When you sell your item on this site the money from the buyer goes to the site as middleman, and you will receive your disbursement after 2-5 days only if you have no pending disputes in your account, for example what happened in my case, i had over 10 successful orders and i was waiting for the disbursement day, meanwhile a buyer who had paid extra 100% of price as +1 year insurance for a lol pbe account and buyer came after 9 months back to me because riot disabled his account, so he asked for refund or replacement something that is crazy to ask comparing the price i sold it then and the price i sell it now, so well the buyer disputed after 9 months of purchase, and playerauctions are holding over 10 disbursements of my succesful orders which in total are over 100$ and the order that buyer disputed is only 6,5$, i waited 2 days expecting that playerauctions will reduce this amount from my pending disbursement but they didn't so i sent them back the required amount on their paypal account support@ playerauctions.com and i sent them the transaction id in support ticket expecting them to send me my disbursements, after 4 days they responded me with a message telling me that i have to pay the exact amount on paypal but on their other account fees@ playerauctions.com in order to refund the buyer, while they have not refunded the first transaction on paypal which i sent them the required amount.

So in conclusion i have sold 14 accounts and they are holding my disbursements for all of them (over 100$) while i have already refunded the amount(6.5$) for the issued order.

Also it's crazy to see their supports response time taking over 3-4 days while their fees are totally scam as you can see

Currency and Items: 9.99% + $0.99
Accounts: 11.99% + $0.99
Power Leveling: 14.99% + $0.99
CD Keys: 4.99% + $0.99
CSGO Skins: 4.99%

Disbursement Fees
PayPal also adds a 2% fee on disbursements.
Skrill = 2% + $0.50 per disbursement.

Which results from 12$ sale you end up taking 8$ disbursement
Which is 4$ fees for just by doing nothing, all this money from fees and they don't have a freaking legit system in case of refunds to finish misconceptions easily, even response times for support tickets are unacceptably slow for the amount of profit they receive.!
So if you are a seller AVOID this SCAM "marketplace" at any cost!

Date of experience: August 16, 2017