Plato's Closet

Our reviews are monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Reviews

Write a review
1.9
Reviews 170
5 Stars
19%
4 Stars
2%
3 Stars
0%
2 Stars
6%
1 Star
73%

Mississippi
1 review
5 helpful votes
Follow Summer J.
Unfollow Summer J.
Share Review
Report Review
A rip offf
September 12, 2023

They're literally stealing because they don't pay anything for name brands or up to date items. Also, no matter where you go to Plato's at the women and girls are mean and look at you like you're peasants. It's not worth it at all.

Date of experience: September 12, 2023
Arizona
1 review
6 helpful votes
Follow Vanessa E.
Unfollow Vanessa E.
Share Review
Report Review
Wrongful Termination
September 4, 2023

I would not recommend Platos Closet as an employer due to the fact that they don't know how to train their employees correctly and then fire them.

Date of experience: September 4, 2023
Alabama
1 review
2 helpful votes
Follow Linda L.
Unfollow Linda L.
Share Review
Report Review
Platos, takes advantage of people.
August 27, 2023

I hate Platos, they take advantage of people in desperate need and give them pennies on the dollar for clothing. Please don't sell your clothes to them, you should just donate them to someone in need.

Date of experience: August 27, 2023
Maryland
1 review
1 helpful vote
Follow Roxy M.
Unfollow Roxy M.
Share Review
Report Review
A wonderful experience
August 23, 2023

This was my first time going to plato closet.and it was my first time selling my clothes there.The people in the front desk were so sweet, kind, and professional. They do explain to you about the rules and they will text you once they finshed reviewing you're clothes. I had a wonderful experience with them and I was satisfied with the price that they gave me.I appreciate that there were no complications and everything went smoothly.So thank you! Also keep in mind you got to be there in the morning. They only accept 30 people each day.so don't be late!

Date of experience: August 23, 2023
Texas
1 review
1 helpful vote
Follow Emori Z.
Unfollow Emori Z.
Share Review
Report Review
I love plato's closet!
August 14, 2023

I love shopping here almost every other weekend! In love with every clothing they have! I recommend coming here to shop! The employees are so helpful and caring! I love it!

Date of experience: August 14, 2023
Oklahoma
1 review
0 helpful votes
Follow shelley c.
Unfollow shelley c.
Share Review
Report Review
Shopping with my son
July 29, 2023

We found so many great work clothes here.I also found beach clothes for myself. Great jean selection!

Date of experience: July 29, 2023
Colorado
1 review
6 helpful votes
Follow eva c.
Unfollow eva c.
Share Review
Report Review

DISCUSTING. My sister and i worker so hard digging through our closets finding hardly worn name brand items. Some of the great brands included nike american eagle pink levi's champion and adidas. I FEEL TAKEN ADVANTAGE OF USED AND SCAMMED.after waiting for three hours for our clothes to be sorted we come to find out that they only tookone pair of shoes and a couple of shirts. WE ONLY RECIVED LESS THAN 30 DOLLARS. REDICULAUSES! They saw that we where children and decided to play their games with the bags and take advantage of our lack of business education. Most employees where on their phones and not helping their fellow customers they returned all of our bags and i knew they didn't look through them because they where left in the exact same positions as when i dropped them off. This is disgusting and i demand justice!

Date of experience: July 26, 2023
Canada
1 review
5 helpful votes
Follow Bailie S.
Unfollow Bailie S.
Share Review
Report Review
Absolutely NOT worth it.
July 19, 2023

Do not even bother trying to sell your items here. Their employees hype it up like they actually will buy your items and give you a bit of profits. They give you 1-6 dollars even if they item is BRAND NEW, they then turn around and hike the price up tremendously! Disgusting. Might as have just given them the items for free. On top of that they don't take many items away. Just stick to Marketplace and donation bins.

Date of experience: July 19, 2023
South Carolina
1 review
0 helpful votes
Follow Elizabeth H.
Unfollow Elizabeth H.
Share Review
Report Review
Review
July 18, 2023

Love this place. I found lots of great dresses. The shoes are cute. I get most of my shorts and leggings here.

Date of experience: July 16, 2023
Alabama
1 review
5 helpful votes
Follow Shayla L.
Unfollow Shayla L.
Share Review
Report Review
No money Really
July 10, 2023

Platos closet is a RIP off when it comes to selling clothes they cheat you for your money I went in their one day and had some shorts and others clothes they took my shorts and PAYED ME $2.00 for and I had a Van's crop top that I payed 40$ for and also PAYED ME $2.00 the cashier Crystal is the one whole looked at them and she really cheats you and would not recommend just helping yall out and letting yall know if yall are tryna sell in platos closet in the area of Dothan AL please dont you will be very disappointed!

Date of experience: July 9, 2023
Texas
1 review
5 helpful votes
Follow Caroline P.
Unfollow Caroline P.
Share Review
Report Review
Horrible employees
July 9, 2023

Very unfriendly employees almost make you feel uncomfortable if you ask for a dressing room I will never go back

Date of experience: July 9, 2023
Alabama
1 review
2 helpful votes
Follow Ashlee Y.
Unfollow Ashlee Y.
Share Review
Report Review

Our local platos, we been shopping at since it got been. We spend 200 to 500 each time. I was in there a few weeks ago and was told my teens couldn't try on sale items or bring them back. Mind you they always have and they having growing spurts. So, we go in today with one big bin of shoes. I mean nice most never one shoes. Botquie ones too. Two big bins of clothes and a trash bag full. Half of them or more still had tags. The other half at least a quarter of them or more I got from that platos within the last year. I had anerican eagle, simply southern, shein, Nike more name brand and boutique clothes. They took absolutely nothing! After one all the money I've spent at that place, number two we're in there enough to see some of the crap they sale! Like slutty looking clothes is what most of the women's stuff is. And I've seen stuff with stains and holes in there a good bit. I've seen walmart clothing and plain stuff but yet I go up there with name brand and a lot stuff that has tags on them. Plus they told me it would be over an hour to look through my stuff bc I had a lot. And I left and got a text in 20 mins they were done. Seriously doubt they even looked at it all. I will never step foot in a platos again. Yall can kiss that 3000 to 5000 a year goodbye.

Date of experience: July 3, 2023
Canada
1 review
2 helpful votes
Follow Maria H.
Unfollow Maria H.
Share Review
Report Review

First time - I waited for about 5-10 min before someone told me what the system is and there was 3 behind the counter

Date of experience: June 28, 2023
New York
1 review
10 helpful votes
Follow Heidi F.
Unfollow Heidi F.
Share Review
Report Review
Terrible management
June 20, 2023

Management at this location is terrible, unprofessional, never will shop here again. I suggest everyone else not to either. Don't support this establishment

Date of experience: June 20, 2023
Illinois
1 review
5 helpful votes
Follow Taylor J.
Unfollow Taylor J.
Share Review
Report Review
Rip off
June 15, 2023

Brought in four lulu lemon items (all in perfectly good condition and lightly worn), Garage, American eagle, and Pacsun jean shorts and jeans, Pacsun and Brandy Melville shirts, and I got only $60 for all of that. All of the Lululemon leggings were over $100 piece and barely worn or touched. I should have just sold my lululemon pieces online. Not only that, but the employees had a lot of attitude. Do not recommend bringing your stuff here, they rip you off. My friend brought her stuff in a few weeks before me and walked out with $170. Maybe they should use more than one employee's opinion on what they should keep. I also watched the employee and she would barely even look at the clothes. I also have a lot of nice clothes they didn't take. I had things like Playboy sweatpants and more Pacsun jeans they just didn't take. Yet they sell Shein products with stains all over them that aren't even in style.

Date of experience: June 15, 2023
Virginia
1 review
1 helpful vote
Follow Kayleigh B.
Unfollow Kayleigh B.
Share Review
Report Review
Great clothes!
June 14, 2023

Love the prices I can get my lululemon and gymshark for… cant afford 100 dollar leggings sorry!
- Kayleigh

Date of experience: June 14, 2023
Rhode Island
1 review
2 helpful votes
Follow Yvette W.
Unfollow Yvette W.
Share Review
Report Review
Horrible
June 11, 2023

I went and so I have my friend's been to Plato's closet to sell items all new washed up-to-date. Went back to pick up the remaining. Clothes my bin was still on *******@5pm When I was told.back. Told me my clothes were not ready yet. Set about a 1/2 an hour to come back 4 minutes later. I get a text that they're ready. I go they gave me thirteen dollars that's right thirteen dollars. The bin had top of the line brand new some with still tags, up to date Clothes all of them were purchased in thr last year You could tell that the bin wasn't even gone threw. The clothes were folded just as I gave them earlier that day. When I looked what they sell and whats on they're racks out of date, some with stains, filthy. Shoes on are on there last leg. Besides some things that they consider top of the line which is behind the counter which I consider run of the mill. Beware and don't waste your time selling selling your clothes here.you have the blind leading the blind On what they consider is fashionable... Always in a rush the top employee there only makes $15. An hour in the rest of them make $10 an hour so rest assure. When they're. Going? Through your. Bin? To calculate your items. They have not a clue. Don't waste your time

Date of experience: June 11, 2023
California
1 review
2 helpful votes
Follow Kassandra R.
Unfollow Kassandra R.
Share Review
Report Review
Y'all just go thrifting
June 1, 2023

Some of the clothing is just too overpriced for what it's actually worth. I recommend just going thrifting, you save so much more money for the prices of clothes.

Date of experience: June 1, 2023
Pennsylvania
1 review
9 helpful votes
Follow Ken D.
Unfollow Ken D.
Share Review
Report Review
Ridiculously Bad
June 1, 2023

This place is a ripoff from the word go! Poor customer service. Poor display of products. Offers $1.50 for designer shirts then sells them for nearly 10 times what they offer. Poor communication between staff and customers. Overall, one of the worst experiences I have had. I'll never again shop or bring items to sell here.

Date of experience: June 1, 2023
New York
1 review
2 helpful votes
Follow Jerome P.
Unfollow Jerome P.
Share Review
Report Review
Terrible service
May 30, 2023

I brought in 2 brand new with tags polo sweat suits and 2 brand new in the box timberlands boots and they had me waiting for hours just to offer me 54 dollars

Date of experience: May 30, 2023