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The company is generally perceived positively for fostering an open and trustworthy environment, with users appreciating the intuitive design and seamless experience. Many customers value the lack of aggressive monetization tactics, which enhances their sense of honesty and comfort. However, concerns about the authenticity of profiles, potential use of bots, and the requirement to purchase credits mid-conversation have been frequently raised. Additionally, some users express frustration over the limited local connections and the presence of scammers. Overall, while the platform shows promise in facilitating genuine interactions, addressing these concerns could significantly enhance user satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It seems ok but I need to figure out if I am speaking to an AI profile. I will do an update later on what I find out.
I think the cost is way to high to use this site very often
Dear Tony,
Thanks for sharing your feedback.
We are to hear sorry your experience didn’t match your expectations.
Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.
We indeed take serious measures and do our best to provide our users with a secure space for communication. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with.
Please feel free to reach out to our [email protected] email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.
Best regards,
Placetochat Support Team
NEW on here. Always wanted a Russian Brides or Ukraine Women. European Union different way of life. Better
Dear Rapture,
Thanks a lot for submitting your feedback!
Should you have any additional questions, please contact us via [email protected] email at any time.
Best regards,
Placetochat Customer Support
Women are so beautiful hair I'm glad I found this site
Dear Tom,
It’s great to hear that you had a positive experience at our platform!
Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know via [email protected].
Sincerely,
PlaceToChat Customer Support
Well for one thing up to this point it really is free, and u guys aren't in the way at all, when I say in the way I mean stopping them from conversating and somebody say the wrong word or something like that hey I've been on a lot of dating sites and so far this one is the best pretty much to today world my props...
Dear Randy,
Hello and thank you for posting your review.
The customers' satisfaction is always our highest priority and your feedback is greatly appreciated. We wish you a pleasant stay on our website.
Please feel free to contact us at any time via email [email protected]. We'll be happy to help you.
Best Regards,
Placetochat Customer Support
Dear Member,
Thank you for posting your review. We value your time and these kind words!
We want to assure you that we trusted users' profiles are verified twice. Double verification helps us to make sure that all users registered on the Website of their own free will. If we have doubts about the authenticity of documents or the user's consent to be registered on our Website, we take steps to verify these documents (e.g. Ask to re-submit them, ask for additional documents or explanations, etc.). Should our verification standards had not been met, we decline registration on the Website.
Please feel free to contact us in order to find out more about this process, we will be glad to tell you more.
We wish you a pleasant stay on our website!
In case you have other feedback to us, please reach out to us via [email protected].
Kind regards,
PlaceToChat Customer Support
Very interesting, and very pleasant to meet beautiful young ladies.
Dear Kristopher,
Thank you for sharing a review of your recent experience!
Our team is committed to providing high-quality customer service, and we’re thrilled to hear that our platform made a good impression on you.
If you have any other questions, feel free to contact us via [email protected].
Best Regards,
PlaceToChat Customer Support
2 much red tape and hoops to jump through to meet anyone!
Dear Member,
Hello and thank you for your feedback!
I want to assure you that it's easy to arrange real meetings via chat or mail with your penfriend, however, it is up to every trusted user to decide for themselves when they are ready to move forward or it's too early for them. You may let your friend know you better and hopefully, you will be able to meet his/her in real life at the nearest time. Our users are free to choose between different activities depending on their preferences, from our side we provide a pleasant environment for communication and cultural exchange.
Please feel free to contact us at email [email protected] and we will be glad to help you with any questions.
Best Regards,
Placetochat Customer Support
It has been good but this is suppose to be free like other websites
Dear Richy,
Thank you for leaving a positive review!
We can see how you feel. To be honest, some of our other users think it should be free to use our website. Indeed there are many similar projects out there, however, our communication platform has a number of advantages, such as zero anonymity for trusted users or strict adherence to the terms of legislation, which guarantees the users' safety from inadequate individuals.
In addition to these serious measures, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
Also, we would like to draw your attention to the fact that one of the main benefits of our communication platform is that it is not required to pay to become a user and create an account. Also, you can easily browse profiles and view profile pictures of other users for free.
On the other hand, it is true that you will need to spend credits to use some of the services, however, compared to a subscription, you only pay for the services you are provided with. Having credits, you get to choose the services that are of your interest and control your spendings on those.
Please feel free to contact us via [email protected] if you have any questions related to our service.
We will be happy to assist you.
Kind regards,
PlaceToChat Customer Support
Having a great chat, but it says I'm low on credits. That was too fast. I didn't know it costs just to chat.
Dear Curtis,
Thank you for sharing your feedback regarding our service!
We appreciate you taking the time to share your point of view. Please be informed that one of the main benefits of our website is that it is not required to pay to become a user and create an account on our platform. You can easily browse profiles and view profile pictures of other users for free. However, in order to view personal photos or chat with different users, you will need to spend credits.
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. From our end, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices.
Please be informed that we offer several options of credits packages, we recommend that you choose the biggest packages of credits available in order to keep your conversations uninterrupted for a longer time and the credits will last longer.
Please feel free to contact us via [email protected] if you have any questions related to our service.
We will be happy to assist you.
Kind regards,
PlaceToChat Customer Support
I did not realise that this site was based in Europe.
Dear Andrew,
We would be glad to learn more about your troubles in using the website as we strive for perfection!
We understand that at first sight long-distance relationships may seem like something that is hard to stay in. Obviously, it takes a little more effort than meeting a local person but the users registered on our website are totally worth it, though. On our website, you have a chance to get to know each other by communicating in a safe and secure environment. Our friendly and skilled team of professionals is one click away if you have questions about the website.
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team Placetochat
Seems ridiculously expensive. Also are any of the people real?
Dear Davin,
We may assure you that we ask our users to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the user's profile becomes verified, meaning there is a Trusted User sign.
We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.
However, we are always glad to offer some free credits to our customers, so please contact us via [email protected] in order to learn the details.
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team Placetochat
Well so far so good I think I really like this site
Dear Randall,
Thank you for leaving your feedback about our website!
We are pleased to hear that you are satisfied with our services and enjoy using the website!
Have a great time on our platform!
Best Regards,
Support Team Placetochat
This site is fake and using women from other sites and they don't want to talk with me and block me shame on you LOL.
Dear Don,
Please, kindly note that your communication on the website is your responsibility.
We may assure you that we ask our users to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the user's profile becomes verified, meaning there is a Trusted User sign.
If you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those members. Then please send that information with the proofs to [email protected] and we will check the case.
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team Placetochat
Talking to a Ukraine woman has made me feel close!
Dear Gary,
Thanks a lot for your feedback!
We wish you to have a great one on our site:)
We also hope that situation in Ukraine will get much better soon
Best wishes,
Support Team
I get to actually talk to a woman and don't have to pay to just get to know her.
Dear Joe,
Thanks for your feedback!
All our new users receive an offer of 20 free credits to try out our services upon registration. It seems that you have already spent your free credits on communication. We hope you had a good first impression. To continue communicating with users, please purchase credits on our website.
If you have any difficulties or additional questions - feel free to contact us via [email protected].
We work 24/7.
Best regards,
Support Team
If I could leave this website zero Stars I would. I have already lost one girl that I really really liked because we could not exchange personal contact information and now I am in danger I'm losing another woman I like because we cannot exchange personal contact information the website let you chat with people but do not give you opportunity to actually meet. A girl and I fell in love and there is nothing we can do to exchange personal contact information. I have been in touch with Administration that place to chat about how unsatisfied I was. They even offered me free credits to try to make amends. I have not received anything and the administration does not return any emails I send. This website only wants your money and nothing more. I have been waiting months for this to be resolved and nothing has happened at all
Dear Shayne,
Thanks for sharing your feedback.
We are to hear sorry your experience didn’t match your expectations.
Your positive experience is truly significant for us and we would like to inform you that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set prices on our platform.
We indeed take serious measures and do our best to provide our users with a secure space for communication. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with.
Please be kindly informed that our agents have sent you several emails as well as added promised credits which you are successfully using on the platform. Please kindly double-check your mailbox (spam/junk).
Please feel free to reach out to our [email protected] email with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance.
Best regards,
Placetochat Support Team
So far its is good. At least you're members are willing to talk and are friendly... much better then other sites
Dear Rick,
Thank you so much for taking the time to leave us this amazing review!
We are so happy to hear that you are enjoying the experience overall.
We put customer experience and satisfaction as our main priority, and your review reaffirms the hard work we put in every day.
Feel free to reach us via [email protected] email at anytime. We are always at your service!
Best regards,
Placetochat Customer Support
I give it a 5 star because this website is perfect for everybody
Dear Dondres,
Thanks a lot for submitting your feedback!
Your review is what makes us improve and serve you better.
Should you have any additional questions, please contact us via [email protected] email at any time.
Best regards,
Placetochat Customer Support
I don't like it when I have to pay to talk to someone!
Dear Ken,
Thank you so much for sharing your thoughts with us!
It is true our platform provides services on a paid basis. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those.
You can continue to use our free membership and there will be no liability of subscription. Since we have no subscription at all, we don't charge you without your approval. So you receive a unique opportunity to access thousands of the ladies profiles absolutely for free, you can view their photos in the profile and photos that they send in chat to you without any credits required. Also, checking your chat box requires no payments at all.
Also, for active users, we have established some bonus opportunities. If you would like to find out more about what those might be, please contact us back via [email protected] we will be delighted to tell you more!
We do hope for productive cooperation and hope your feedback might get better later!
Best Regards,
PlaceToChat Customer Support
Answer: Dear Rod, Thank you for the question! It is great that you have already found a nice person to talk to on PlaceToChat! Also, please note that PlaceToChat is an online-international communication platform. We provide our members with a fast and convenient environment to connect with new people. Each user has different intentions on the website, but the primary focus is communication. That's why our platform is a perfect place to find interesting conversations and friends all over the world. Should you have any questions, please contact us back. We will be glad to help you. Wishing you all the best and take care! Best regards, PlaceToChat Customer Support
Answer: Dear Bob, Please reach us via [email protected] so we could help you to restore access to your account. We wish you a pleasant time on our platform! Sincerely, Placetochat Customer Support
Answer: Dear Bob, Please reach us via [email protected] so we could help you to restore access to your account. We wish you a pleasant time on our platform! Sincerely, Placetochat Customer Support
Answer: Hello Peter! We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. You can even use our free membership as there will be no liability of subscription. Since we have no subscription at all, we don't charge you without your approval. So you receive a unique opportunity to access thousands of user's profiles absolutely for free, you can view their photos in the profile and photos that they send in chat to you without any credits required. Also, checking your chat box requires no payments at all. Please do not hesitate to contact us via [email protected] in case of any additional questions. We would be glad to assist you!
Answer: Dear Alan, Hello and thanks for posting your question! Please contact us via [email protected] and we'll gladly provide you with the required information. Best regards, PlaceToChat Customer Support
Answer: Dear Robert, Hello and thanks for posting your question! At the moment, you can make a payment using Visa, Mastercard, Amex, Discover, Maestro credit or debit card, prepaid, and gift card. Please keep in mind that your card should be eligible for both international (worldwide) and online purchases. There are some cards that we cannot accept though: - gift cards for specific shops (Walmart, Starbucks, Staples, etc.) - gift cards for online stores (Apple, Google, Steam, etc.) Should you have any other questions, please contact us via [email protected] Kind regards, PlaceToChat Customer Support
Placetochat is an online socializing platform designed to help you practice communication skills, regain confidence, and connect with a supportive community. Whether you’re looking to improve your self-expression, engage in meaningful conversations, or simply interact with like-minded individuals, Placetochat provides a safe and welcoming environment where personal growth thrives.
At Placetochat, we believe that communication is more than just an exchange of words—it’s a way to unlock your potential and build connections that inspire positivity. Our platform encourages thoughtful interactions that foster self-esteem, empathy, and mutual respect.
Ideal for individuals seeking to enhance their conversational skills or reconnect with their inner confidence, Placetochat creates a space where every message is a step toward greater self-awareness and fulfillment. Our community values growth, learning, and the beauty of sharing experiences.
Whether you’re practicing...


Dear Mark,
Thanks for your review!
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to [email protected] with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our website!
Best regards,
Placetochat Customer Support