Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company is generally perceived positively for fostering an open and trustworthy environment, with users appreciating the intuitive design and seamless experience. Many customers value the lack of aggressive monetization tactics, which enhances their sense of honesty and comfort. However, concerns about the authenticity of profiles, potential use of bots, and the requirement to purchase credits mid-conversation have been frequently raised. Additionally, some users express frustration over the limited local connections and the presence of scammers. Overall, while the platform shows promise in facilitating genuine interactions, addressing these concerns could significantly enhance user satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So good to be here because am meeting wonderful people
Just another scam trying to get money for "credits"!
Dear Jason,
We are sorry to hear you had an unpleasant experience with us.
I'd like to inform you that we are a legit website, we care about our customers' security and never scam anyone. We are against any kind of fraud here. From our side, we do not tolerate it.
Since the very moment of creating the platform we have been always trying to maintain high level of safety and to deliver quality 24\7 customer service for our users.The platform did its best to progress and keep up with the times. We always try to adjust the pricing system to our customers' needs, you have a choice of different packages, and also you are able to control your spendings and check your payment history.
We always try to develop the platform you use and make it a better place. No doubts that we eager to keep meeting your expectations in future, thank you for the feedback!
Feel free to contact us via [email protected] in order to ask us questions.
Best Regards,
PlaceToChat Customer Support
I would add one feature though. A onetime use emoji with "out of credits" on it to make sure that the person who you are chatting with know that you won't get any more so that they are not waiting for a reply
Dear Michael,
Thank you for this prompt review!
Your experience is what a lot of people are looking for!
Thank you for sharing it!
Best regards,
PlaceToChat Customer Support
I'm not here for 5 mins and i already have someone im talking to
Dear Derick,
Thank you for the review!
It is great that you have already found a person you are willing to communicate with!
We are glad that our service makes someone happier!
Best regards,
PlaceToChat Customer Support
Good the computers are smarter now better talk to you better talking to
Dear Joe,
Thank you for the review, it is great!
The technological progress allows us to make the right space for you where you may enjoy its benefits, Joe
Explore us and enjoy the communication!
Best regards,
PlaceToChat Customer Support
Ok but this 20 credits go quickly and should let chat for free but pics videos and other thing cost
Dear Customer,
Thank you for reaching out!
Please, be kindly informed that in this case, if you find services expensive we can advise you to make a contact exchange with the member and communicate out of site for free. What do you think about it?
Feel free to tell us more about your experience at [email protected]
Best regards,
PlaceToChat Customer Support
So far so good not asking for money coins or anything like that and have been able to talk two others online
Dear Ray,
We are grateful for your positive feedback regarding our product!
Kind Wishes,
PlaceToChat customer support
Excellent do you accept prepaid credit cards as I do not use credit cards as a rule I use gift cards and prepaid cards to control my spending
Dear Terry,
Thanks for your feedback!
At the moment, you can make a payment using Visa, Mastercard, Amex, Discover, Maestro credit or debit card, prepaid, and gift card.
In case you have any particular issues with making the payment - feel free to contact u via [email protected]
Our Support and Billing Team will be glad to help you!
Best regards,
Support Team
The texts don't seem to go through so I tap it a few times and it sends six of the same message and I get charged for them.
Dear Gary,
Thanks for your feedback!
We would like to recommend you to check your connection, as usually such issue might be experienced in case of unstable connection.
Also, please be informed that you are not charged for every message on our site. Indeed you are charged for a minute of chat, which means that even you sent 6 instant messages- you will be charged only once - per minute of chat.
In case you still have issues, or additional questions- feel free to contact our support team via [email protected]
We work 24 hours 7 days a week :)
Best regards,
Support Team
Dear Ed,
Thanks for your feedback!
We wish you all the best on our site;)
In case any assistance is needed- feel free to let us know via [email protected]
Best wishes,
Support Team
It would help if you could save your search criteria.
Dear Mark,
We appreciate you sharing your opinion regarding our service as it helps us do better!
Please feel free to contact us via [email protected] if you have any questions related to our service.
Best Wishes,
PlaceToChat customer support
I would like to know how to purchase credits and what is the charges for your services.
Dear Sankar,
Thank you for your interest in our services!
Please contact us via [email protected] in order to receive full information and answers to your questions.
Best Regards,
PlaceToChat Customer Support
Too expensive to have a meaningful relationship with a beautiful woman on this site. You would think since Ukraine is destroyed from Russia you would just let these women get to safety for no charge to a man in the USA to save their lives.
Dear Tim,
We understand your feelings in regard to our prices. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situation occurred. Therefore we have those prices and count on your understanding!
We are not the official source of information about the situation in Ukraine. You may check some trusted media and governmental websites for further information.
As the company, we constantly provide financial support to Ukraine people and their army. Our employees are doing their part in this war, helping in many fields.
We have done everything to make the platform safe. We are responsible for keeping our platform at the same level of safeness and convenience for our members.
We will be glad to assist you in case of any additional questions. Please contact us via [email protected] if any assistance is needed.
Kind Regards,
PlaceToChat Customer Support
Not giving me enough time to chat to these ladies all you want is money
Dear Tony,
Thank you for sharing a review!
You can choose among various packages and try the cheapest ones in order to understand how our project really works.
You are able to control your spending by choosing only the services you want!
Feel free to get in touch if you have any other questions for us via [email protected].
Respectfully,
PlaceToChat Customer Support
Customer service plays games with me on and on it goes
Dear Christopher,
Thank you for sharing your feedback about the website.
According to our system and your communication with the Support Team, your problem was already solved.
We need to remind you that you are free to exchange contacts with other members anytime you want via chat/mail on the website.
Please kindly note that it is up to every user to decide when they are ready to move forward and share personal contact information.
As the website, we provide a safe and secure place for communication.
Nevertheless, as you were informed previously we have contacted the members with whom you had problems and reminded them how the website works.
Therefore, in case you still want to exchange contacts with those members, feel free to discuss it directly with them.
In case you have some additional questions, feel free to contact us back at [email protected].
Best Regards,
Support Team Placetochat
It is very enjoyable so far.it is a great time! Many more should try!
Dear John,
Thank you for sharing your feedback with us, we really appreciate it!
We wish you a pleasant stay on our platform!
Best regards,
Placetochat Support Team
Slow transmission of texts, but otherwise very cool site.
Dear Jaime,
Thanks for your review!
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to [email protected] with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our website!
Best regards,
Placetochat Customer Support
Wonderful. Thoughtful intelligent women who beam goodwill and charm. Given the horrific circumstances that exist today, these women exemplify the courage of Ukraine.
Dear Rick,
We do appreciate you sharing your feedback with us!
We are delighted to hear that you are having a good time on our website! Your positive experience is truly important for us.
Please do not hesitate to reach us at any time in case any questions arise as we are always at your service.
Best regards,
Placetochat Customer Support
The women are very attractive and they seem to have intelligence about who they are. I just wish that I could send pictures to the ladies who asked for them
Dear Donald,
Thanks for your review!
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to [email protected] with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our website!
Best regards,
Placetochat Customer Support
Really nice lady photos
But replies are very slow in the chats
But hey it's good
Dear Robert,
Thanks for your review!
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to [email protected] with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our website!
Best regards,
Placetochat Customer Support
Answer: Dear Rod, Thank you for the question! It is great that you have already found a nice person to talk to on PlaceToChat! Also, please note that PlaceToChat is an online-international communication platform. We provide our members with a fast and convenient environment to connect with new people. Each user has different intentions on the website, but the primary focus is communication. That's why our platform is a perfect place to find interesting conversations and friends all over the world. Should you have any questions, please contact us back. We will be glad to help you. Wishing you all the best and take care! Best regards, PlaceToChat Customer Support
Answer: Dear Bob, Please reach us via [email protected] so we could help you to restore access to your account. We wish you a pleasant time on our platform! Sincerely, Placetochat Customer Support
Answer: Dear Bob, Please reach us via [email protected] so we could help you to restore access to your account. We wish you a pleasant time on our platform! Sincerely, Placetochat Customer Support
Answer: Hello Peter! We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. You can even use our free membership as there will be no liability of subscription. Since we have no subscription at all, we don't charge you without your approval. So you receive a unique opportunity to access thousands of user's profiles absolutely for free, you can view their photos in the profile and photos that they send in chat to you without any credits required. Also, checking your chat box requires no payments at all. Please do not hesitate to contact us via [email protected] in case of any additional questions. We would be glad to assist you!
Answer: Dear Alan, Hello and thanks for posting your question! Please contact us via [email protected] and we'll gladly provide you with the required information. Best regards, PlaceToChat Customer Support
Answer: Dear Robert, Hello and thanks for posting your question! At the moment, you can make a payment using Visa, Mastercard, Amex, Discover, Maestro credit or debit card, prepaid, and gift card. Please keep in mind that your card should be eligible for both international (worldwide) and online purchases. There are some cards that we cannot accept though: - gift cards for specific shops (Walmart, Starbucks, Staples, etc.) - gift cards for online stores (Apple, Google, Steam, etc.) Should you have any other questions, please contact us via [email protected] Kind regards, PlaceToChat Customer Support
Placetochat is an online socializing platform designed to help you practice communication skills, regain confidence, and connect with a supportive community. Whether you’re looking to improve your self-expression, engage in meaningful conversations, or simply interact with like-minded individuals, Placetochat provides a safe and welcoming environment where personal growth thrives.
At Placetochat, we believe that communication is more than just an exchange of words—it’s a way to unlock your potential and build connections that inspire positivity. Our platform encourages thoughtful interactions that foster self-esteem, empathy, and mutual respect.
Ideal for individuals seeking to enhance their conversational skills or reconnect with their inner confidence, Placetochat creates a space where every message is a step toward greater self-awareness and fulfillment. Our community values growth, learning, and the beauty of sharing experiences.
Whether you’re practicing...


Dear Patrick,
Thank you a lot for a nice review.
As we may see, you like our platform and have had a great time already.
We are delighted to know it!
We would be more than happy if you change your rate for a higher one!
In case we can help you with that, kindly let us know via [email protected]
Best regards,
PlaceToChat Customer Support