Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company is generally perceived positively for fostering an open and trustworthy environment, with users appreciating the intuitive design and seamless experience. Many customers value the lack of aggressive monetization tactics, which enhances their sense of honesty and comfort. However, concerns about the authenticity of profiles, potential use of bots, and the requirement to purchase credits mid-conversation have been frequently raised. Additionally, some users express frustration over the limited local connections and the presence of scammers. Overall, while the platform shows promise in facilitating genuine interactions, addressing these concerns could significantly enhance user satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Just seems that it's all about my credit card rather than a chat site
The girls are very nice, but the credits are too expensive to continue using the site
Dear Michael,
We appreciate you sharing your opinion regarding our service as it helps us do better!
We do understand your point regarding the pricing. Please be informed that our main purpose is the users' safety in the search for a potential penfriend. From our side, we try our best to prevent any unpleasant experience of our customers and verify the profiles of trusted users before posting them on the website. You have probably noticed that there are many profiles of “trusted users” who confirm their registration with the documents and checked background. We cooperate with our affiliate partners assisting with that process.
Also, we always consider any suggestions from our users and constantly improve the website for a better user experience. We have big plans to develop our project and our technical specialists try to come up with the best new features to help you avoid any difficulties in communication with your pen friend. Moreover, we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Development departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices. At the same time, you may comfortably use our website without being distracted by many advertisements.
At this point, we kindly ask you to contact us via [email protected] and we will be happy to assist you with the difficulties that you might experience.
We are always at your service.
Best regards,
PlaceToChat Customer Support
It's ok but the nickel and dimming is frustrating.
Dear Bob,
Thank you for taking the time to share the feedback about our platform!
Unfortunately, your inquiry didn't provide us with sufficient information in order to help you and we are afraid we did not receive your feedback in full. Please let us know if you need our assistance with something.
Please feel free to contact us via [email protected] if you have any questions related to our service.
We will be happy to assist you.
Kind regards,
PlaceToChat Customer Support
I can't keep up with the messages from all the ladies
Dear Jamie,
Thank you for taking a moment to share your feedback! All your words are highly appreciated by our Team!
We try to make sure that all the trusted users are interested in communication with other members of the website. For this purpose we introduced the difficult procedure of verification steps for them. All of the users consciously made their decision to verify and register their accounts on the website to communicate with penfriends they find here and move forward beyond the platform if everything is going well. That's why you can see such high activity from them.
Feel free to get in touch if you have any other questions for us via [email protected].
Respectfully,
PlaceToChat Customer Support
Looking good so far only thing is running out coins quickly
Dear Dave,
Thank you for leaving your feedback about our website!
We are pleased to hear that you are satisfied with our services and enjoy using the website!
Have a great time on our platform!
Best Regards,
Support Team Placetochat
Many of the women are younger and must realize I will not be here for the rest of their lives.
Dear Thomas,
Thank you for leaving your feedback about our website!
We are pleased to hear that you are satisfied with our services and enjoy using the website!
Don't be that pessimistic and have a great time on our platform!
Best Regards,
Support Team Placetochat
Very nice women are very beautiful and such a pleasure to talk to
Dear Jamie,
Thank you for leaving your feedback about our website!
We are pleased to hear that you are satisfied with our services and enjoy using the website!
Have a great time on our platform!
Best Regards,
Support Team Placetochat
A very enlightening and fulfilling experience would recommend
Dear Bobby,
Thank you for the nice evaluation!
We are pleased to hear that you like the website interface!
Wishing you only nice people connections ahead!
Best regards,
PlaceToChat Customer Support
Didn't think I would try to speak with people because I'm really shy but this site has been a god send for connecting with others
Dear David,
Thank you for a 5-star review!
It is one more example that online communication ruins the connection barriers!
It is amazing!
Best regards,
PlaceToChat Customer Support
This is like a Christmas wish list. You make it very easy to look at the profiles and to say hello..
Dear Rambler,
Thank you for a 5-star review!
This site was created to enhance online communication and new connections setting up!
Let's make a difference!
Best regards,
PlaceToChat Customer Support
It's been an interesting, fun, and exciting experience overall
Dear Jeff,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
Feel free to contact our customer service department if you have any inquiries at all via [email protected]. We will be happy to help you!
Kind Regards,
PlaceToChat Customer Support
I m not paying for this you can by love it will never work
Dear Charles,
We would be glad to learn more about your troubles in using the website as we strive for perfection!
We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.
Please, kindly note that you can easily browse profiles for free. However, in order to view personal photos or chat with other users, you will need to be a paid member and purchase credits.
You can choose among various packages and try the cheapest ones in order to understand how our project really works. Moreover, all our new users receive an offer of 20 free credits to try out our services upon registration. To continue communicating further on, the system will ask to obtain more credits.
If you wish to receive a special offer to receive some complimentary credits, please contact us via [email protected].
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team Placetochat
Your modesty with the ladies is very nice. Refreshing.
Dear Bill,
Thank you for leaving your feedback about our website!
We are pleased to hear that you are satisfied with our services and enjoy using the website!
Have a great time on our platform!
Best Regards,
Support Team Placetochat
I can't upload my photos. I specifically only want to communicate with people in the uk, yet I get only people from outside the uk either contacting me, show up in the feeds and search
Dear Jayesh,
Thank you for the review!
First of all, let me please inform you that in order to upload the photos we advise using the full version of the website.
Please, click on the portrait icon in the top right corner of the page, then select "My profile" from the menu. This will take you to the profile settings page. Any picture uploaded to your profile undergoes photo moderation to ensure that it complies with the rules of our website.
Photo moderation is done as a way to protect our members from offensive and inappropriate content, as well as guarantee your safety. Please, note that it’s forbidden to upload pictures containing contact details, violence, drugs and alcohol advertisement, nudity, children without adults and celebrities. Pictures without people at all might also be deleted. *the size of each file should not exceed 7 Mb; there's also a minimum limit for images, they must not be smaller than 333 by 333 pixels *file formats accepted are JPG or PNG.
If you still have any trouble with photos uploading please feel free to send the photos to [email protected] and we will be glad to do that for you.
As for the are of the members I advise you to use the Extend search. To use it, follow this flowchart Search -> Extend search -> Country ->Search
I hope this will help you to find the members from the preferred area.
I wish you luck and do not hesitate to contact our customer support desk in case of any questions.
Have a wonderful day and state safe!
Best regards,
PlaceToChat Customer Support
These women are not from the USA. Way too far away to be serious. Waste of my time
Dear Eric,
Thank you for the review of our website!
To extend the search area please use the Extend search. To use it, follow this flowchart Search -> Extend search -> Country ->Search
We hope you will give it another breath!
Best regards,
PlaceToChat Customer Support
Nice to be able to chat with out paying for every single word
Dear Robert,
Thank you for participating!
Your feedback is significant for us!
Also, please note that in order to have access to all the features of the website there is a need to be a paid member.
Let me please inform you that there is a great team who cares about your well-being on the website and that is why if you wish to use some additional features of the website there is a need to be a paid member.
If you still have some questions please feel free to contact us at [email protected]
We are waiting for your reply!
Best regards,
PlaceToChat Customer Support
I hope this is true. I have been used and abuse before didn't know if I was going to be used again.
Dear Anton,
Thank you for a 5-star review!
It is a pity that you have unpleasant life experience
We hope PlaceToChat will change everything!
Best regards,
PlaceToChat Customer Support
You don't pay any attention to what parameters I've set.
Dear David,
I am so sorry, but the description does not allow me to provide you with the best possible solution. Could provide me with more details concerning the issue you mentioned? Have you faced any troubles with using Extended search?
Kindly contact us via [email protected] so we could assist you properly.
Kind regards,
PlaceToChat Customer Support
Nina taking too too long to respond wasting my time
Dear Mo,
Thank you for taking the time to leave feedback about our website.
First and foremost, please note that we cannot force another user to reply as quickly as you wish. This is a real-life and every person replies at his/her own speed just like in offline communication.
Please kindly note that it is always up to both of you on how to build your further communication.
From our side, provide a safe and comfortable place for communication and we cannot force our members to stay in touch or move further on in their relationships. Your communication and further interaction depend solely on both of you.
If you are having any troubles in your communication that you need our assistance to resolve it, you may always reach us via [email protected].
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team Placetochat
Ok There are some very good looking ladies and they're intelligent too
Dear Justin,
Thank you for leaving your feedback about our website!
We are pleased to hear that you are satisfied with our services and enjoy using the website!
Have a great time on our platform!
Best Regards,
Support Team Placetochat
Answer: Dear Rod, Thank you for the question! It is great that you have already found a nice person to talk to on PlaceToChat! Also, please note that PlaceToChat is an online-international communication platform. We provide our members with a fast and convenient environment to connect with new people. Each user has different intentions on the website, but the primary focus is communication. That's why our platform is a perfect place to find interesting conversations and friends all over the world. Should you have any questions, please contact us back. We will be glad to help you. Wishing you all the best and take care! Best regards, PlaceToChat Customer Support
Answer: Dear Bob, Please reach us via [email protected] so we could help you to restore access to your account. We wish you a pleasant time on our platform! Sincerely, Placetochat Customer Support
Answer: Dear Bob, Please reach us via [email protected] so we could help you to restore access to your account. We wish you a pleasant time on our platform! Sincerely, Placetochat Customer Support
Answer: Hello Peter! We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. You can even use our free membership as there will be no liability of subscription. Since we have no subscription at all, we don't charge you without your approval. So you receive a unique opportunity to access thousands of user's profiles absolutely for free, you can view their photos in the profile and photos that they send in chat to you without any credits required. Also, checking your chat box requires no payments at all. Please do not hesitate to contact us via [email protected] in case of any additional questions. We would be glad to assist you!
Answer: Dear Alan, Hello and thanks for posting your question! Please contact us via [email protected] and we'll gladly provide you with the required information. Best regards, PlaceToChat Customer Support
Answer: Dear Robert, Hello and thanks for posting your question! At the moment, you can make a payment using Visa, Mastercard, Amex, Discover, Maestro credit or debit card, prepaid, and gift card. Please keep in mind that your card should be eligible for both international (worldwide) and online purchases. There are some cards that we cannot accept though: - gift cards for specific shops (Walmart, Starbucks, Staples, etc.) - gift cards for online stores (Apple, Google, Steam, etc.) Should you have any other questions, please contact us via [email protected] Kind regards, PlaceToChat Customer Support
Placetochat is an online socializing platform designed to help you practice communication skills, regain confidence, and connect with a supportive community. Whether you’re looking to improve your self-expression, engage in meaningful conversations, or simply interact with like-minded individuals, Placetochat provides a safe and welcoming environment where personal growth thrives.
At Placetochat, we believe that communication is more than just an exchange of words—it’s a way to unlock your potential and build connections that inspire positivity. Our platform encourages thoughtful interactions that foster self-esteem, empathy, and mutual respect.
Ideal for individuals seeking to enhance their conversational skills or reconnect with their inner confidence, Placetochat creates a space where every message is a step toward greater self-awareness and fulfillment. Our community values growth, learning, and the beauty of sharing experiences.
Whether you’re practicing...


Dear Keith,
We would be glad to learn more about your troubles in using the website as we strive for perfection!
Please, kindly note that you can easily browse profiles for free. However, in order to view personal photos or chat with other users, you will need to be a paid member and purchase credits.
You can choose among various packages and try the cheapest ones in order to understand how our project really works. Moreover, all our new users receive an offer of 20 free credits to try out our services upon registration. To continue communicating further on, the system will ask to obtain more credits.
We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.
However, we are always glad to offer some free credits to our customers, so please contact us via [email protected] in order to learn the details.
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team Placetochat