Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company is generally perceived positively for fostering an open and trustworthy environment, with users appreciating the intuitive design and seamless experience. Many customers value the lack of aggressive monetization tactics, which enhances their sense of honesty and comfort. However, concerns about the authenticity of profiles, potential use of bots, and the requirement to purchase credits mid-conversation have been frequently raised. Additionally, some users express frustration over the limited local connections and the presence of scammers. Overall, while the platform shows promise in facilitating genuine interactions, addressing these concerns could significantly enhance user satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Most women are way to pretty to be on a sight and don't seem to be real
Dear Alan,
Hello and thanks for finding time to submit your review.
Kindly note, that we carefully approve all the members to be registered on our website. Our trusted member’s profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the member you look at in the profile pictures is the member you are corresponding with (such profiles marked with a check mark next to their name).
If you still have any questions, you can contact us via [email protected] and we'll be delighted to help you out.
Best regards,
PlaceToChat Customer Support
You call it a free app, but you have to pay to chat? Not really free is it.
Dear Larry,
Hello and thanks for finding time to submit your review.
You can easily browse profiles for free. However, in order to view personal photos or chat with our validated members, you will need to upgrade your account to paid version. You can choose among various packages, including the cheapest ones, in order to try our project out and understand how it really works.
Should you have any questions, please contact us via [email protected]
Best regards,
PlaceToChat Customer Support
O yes I liked it up to now but your cutting off now when I was get going
Dear Andy,
Thank you so much for taking the time to leave us this review!
I am afraid we have not got a chance to receive your feedback in full.
Therefore, we would like to let you know that you can always contact us with any comments, concerns, or suggestions you wish to share.
Feel free to reach us via [email protected] email at anytime. We are always at your service!
Best regards,
Placetochat Customer Support
Really good great app I'd tell everyone to use this app
Dear Johnny,
We do appreciate you sharing your feedback with us!
Please do not hesitate to reach us at any time in case any questions arise as we are always at your service.
Best regards,
Placetochat Customer Support
I've spoken to these women before my phone was hacked I lost track of how to get in touch and they're back thank you Jesus
Dear Joseph,
Thank you for taking the time to express your thoughts and share your feedback with us!
We wish you a great time communicating with your penfriends!
In case you have experienced difficulties in communication with some particular users, please do not hesitate to reach us via [email protected] and we will be glad to assist you.
Best regards,
PlaceToChat Customer Support
A little defensive until I get comfortable with the site
Dear Robert,
We’d like to thank you for this amazing review. All feedback is highly appreciated, as it enables us to develop our services
Also please be aware that we have a lot of different and interesting users and we are confident that you will find your penfriends.
Please get in touch if you have any other questions for us via [email protected].
Respectfully,
Placetochat Customer Support
Fantastic i think it is very easy to find a go
Od person to talk with.
Dear Malcolm,
We are so pleased to read your amazing review! Our team is happy you are enjoying your time with us.
Please contact us via [email protected] 24/7. We will be glad to assist you!
Best Regards,
Placetochat Customer Support
The whole credit system for basic functions is a scam and is stupid as $#*!. It ruins dating sites and apps
Dear Simen,
We would be glad to learn more about your troubles in using the website as we strive for perfection!
We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.
Please, kindly note that you can easily browse profiles for free. However, in order to view personal photos or chat with other users, you will need to be a paid member and purchase credits.
You can choose among various packages and try the cheapest ones in order to understand how our project really works. Moreover, all our new users receive an offer of 20 free credits to try out our services upon registration. To continue communicating further on, the system will ask to obtain more credits. If you wish to receive a special offer to receive some complimentary credits, please contact us via [email protected].
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team Placetochat
Dear Customer,
Thank you for leaving your feedback about our website!
We are pleased to hear that you are satisfied with our services and enjoy using the website!
Have a great time on our platform!
Best Regards,
Support Team Placetochat
I have already met some nice women with very interesting insights
Dear Kelley,
Thank you for leaving your feedback about our website!
We are pleased to hear that you are satisfied with our services and enjoy using the website!
Have a great time on our platform!
Best Regards,
Support Team Placetochat
Very good; I enjoyed the chat with friendly ladies.
Dear Tom,
Thank you for a 5-star review!
We are glad to hear that you like chatting on our communication platform!
Keep it up!
Best regards,
PlaceToChat Customer Support
Very relaxing almost like I know her or we've been friends for a while
Dear Don,
We appreciate you leaving us nice feedback! We work hard to offer high-quality service to every customer.
Do not hesitate to contact our customer service department if you require any further assistance via [email protected].
Warm Regards,
PlaceToChat Customer Support
I'm feeling this company... Cause, they real with they $#*!... That's What's Up!
Dear Dennis,
Thank you for leaving a cool review, we appreciate your feedback!
Please feel free to contact us via [email protected] if you have any questions related to our service.
We will be happy to assist you.
Best regards,
PlaceToChat Customer Support
Taking should be free and emails cost I don't want to wast my money
Dear Orion,
Thank you for taking the time to leave feedback about our website.
We maintain a high level of customer support, which comes at a certain expense. There are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred.
Please, kindly note that you can easily browse profiles for free. However, in order to view personal photos or chat with other users, you will need to be a paid member and purchase credits.
You can choose among various packages and try the cheapest ones in order to understand how our project really works. Moreover, all our new users receive an offer of 20 free credits to try out our services upon registration. To continue communicating further on, the system will ask to obtain more credits. If you wish to receive a special offer to receive some complimentary credits, please contact us via [email protected].
We would also greatly appreciate it if you decide to review the feedback.
Looking forward to your reply!
Best Regards,
Support Team Placetochat
It's a nice site to navigate but I'm sure the advert said over 40s.
I also only seem to see Ukrainian women.
They look lovely but not local enough to meet up
Dear Mark,
Hello and thanks for finding time to submit your review.
Our website is an online-international communication platform where our member’s satisfaction is our primary focus. We provide our members with fast and convenient environment to initiate communication and share different ideas, traditions and knowledge with other members of the website.
Nevertheless, there are lots of validated members from Eastern Europe, including Ukraine.
Also, our website helps to connect people of different ages.
If you have any questions, please contact us via [email protected]
Best regards,
PlaceToChat Customer Support
All these sites are after money, its terrible and the cost for a simple 10 min chat is outrages. I wish there were better sites.
Dear Baz,
Thank you for letting us know about your experience!
Let me please inform you that there is a great team who cares about your well-being on the website and that is why if you wish to use some additional features of the website there is a need to be a paid member.
If you want to know more about the loyalty program please feel free to contact us at [email protected]
We will be glad to help you to find the right one for you!
Best regards,
PlaceToChat Customer Support
It says it's free but you have to pay to talk to people
Dear Harley,
Thank you so much for this review!
It is true that you need credits in order to talk to people on our platform. However, we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those. If you are an active member, you might get a set of free bonuses. Would you like to find out more about what those might be?
We’re here for you anytime.
Please feel free to contact us via [email protected] in case of any questions.
Kind Regards,
PlaceToChat Customer Support
Haven't shared enough time to give a honest opinion
Dear David,
Thank you for sharing your feedback with us!
We are glad that you chose our service and we cannot wait to hear more of your feedback once you gain more experience on our website.
Please feel free to contact us via [email protected] if you have any questions related to our service.
Kind Wishes,
PlaceToChat Customer Support
I think it's a amazing creation with the very clever use of bots and professional photos but they can only engage fully with people that are let's say less experienced in life clever free messages to get you on the hook and then pay crazy rates to continue in the hope of some thing we'll out of their real ability to reach and I admire the company creation it's a pity too much attention has been given to all the above and no consultation with real forward thinkers who understand marketing and real humanness but it makes money so why bother
Dear Dane,
Thank you for this review!
Our website is an online-international communication platform where our member’s satisfaction is our primary focus. We provide our members with fast and convenient environment to initiate communication and share different ideas, traditions and knowledge with other members of the website.
Trusted member's profiles are verified twice. Firstly, our Affiliate Partner gathers and verify personal background information, ID, and other documents of the member as well as upload verification video where the member gives her/his consent to use our Website. The second step of verification procedure is held by our Moderation Team. In order to verify the identity, we ask the following: A valid passport/national ID document; A verification video where the member, holding his/her ID in hands, declares the current date and confirms that he/she wants to use the service. Double verification helps us to make sure that all members registered on the Website of their own free will. If we have doubts about the authenticity of documents or their consent to be registered on our Website, we take steps to verify these documents (e.g., ask to re-submit them, ask for additional documents or explanations, etc.). Should our verification standards had not been met, we decline registration on the Website.
When people make their decisions to initiate a conversation based on the information and pictures in a profile, looks are everything! Therefore, our members sometimes hire professional photographers to have the best pictures in their profile.
We try to provide every member with a positive communication experience at the platform. To do this, we have secured access to the platform with a sophisticated verification procedure for every trusted member, and created a 24/7 support service being able to handle any kind of issue. However, each separate member chooses their own manner of communication as well as whom they want to talk to.
We’re here for you anytime.
Please feel free to contact us via [email protected] in case of any questions.
Kind Regards,
PlaceToChat Customer Support
Answer: Dear Rod, Thank you for the question! It is great that you have already found a nice person to talk to on PlaceToChat! Also, please note that PlaceToChat is an online-international communication platform. We provide our members with a fast and convenient environment to connect with new people. Each user has different intentions on the website, but the primary focus is communication. That's why our platform is a perfect place to find interesting conversations and friends all over the world. Should you have any questions, please contact us back. We will be glad to help you. Wishing you all the best and take care! Best regards, PlaceToChat Customer Support
Answer: Dear Bob, Please reach us via [email protected] so we could help you to restore access to your account. We wish you a pleasant time on our platform! Sincerely, Placetochat Customer Support
Answer: Dear Bob, Please reach us via [email protected] so we could help you to restore access to your account. We wish you a pleasant time on our platform! Sincerely, Placetochat Customer Support
Answer: Hello Peter! We would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. You can even use our free membership as there will be no liability of subscription. Since we have no subscription at all, we don't charge you without your approval. So you receive a unique opportunity to access thousands of user's profiles absolutely for free, you can view their photos in the profile and photos that they send in chat to you without any credits required. Also, checking your chat box requires no payments at all. Please do not hesitate to contact us via [email protected] in case of any additional questions. We would be glad to assist you!
Answer: Dear Alan, Hello and thanks for posting your question! Please contact us via [email protected] and we'll gladly provide you with the required information. Best regards, PlaceToChat Customer Support
Answer: Dear Robert, Hello and thanks for posting your question! At the moment, you can make a payment using Visa, Mastercard, Amex, Discover, Maestro credit or debit card, prepaid, and gift card. Please keep in mind that your card should be eligible for both international (worldwide) and online purchases. There are some cards that we cannot accept though: - gift cards for specific shops (Walmart, Starbucks, Staples, etc.) - gift cards for online stores (Apple, Google, Steam, etc.) Should you have any other questions, please contact us via [email protected] Kind regards, PlaceToChat Customer Support
Placetochat is an online socializing platform designed to help you practice communication skills, regain confidence, and connect with a supportive community. Whether you’re looking to improve your self-expression, engage in meaningful conversations, or simply interact with like-minded individuals, Placetochat provides a safe and welcoming environment where personal growth thrives.
At Placetochat, we believe that communication is more than just an exchange of words—it’s a way to unlock your potential and build connections that inspire positivity. Our platform encourages thoughtful interactions that foster self-esteem, empathy, and mutual respect.
Ideal for individuals seeking to enhance their conversational skills or reconnect with their inner confidence, Placetochat creates a space where every message is a step toward greater self-awareness and fulfillment. Our community values growth, learning, and the beauty of sharing experiences.
Whether you’re practicing...


Dear Gast,
We are extremely grateful that you took the time out to leave us such a good review!
We want to admit that we have users from different countries, so please feel free to use filters to choose the right location.
Please reach us via [email protected] in case of any help needed. We are there for you 24/7.
Sincerely,
Support Team PlaceToChat