Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of pinzoo

pinzoo

2.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate pinzoo?
grey stargrey stargrey stargrey stargrey star

pinzoo Reviews Summary

pinzoo has a rating of 2.9 stars from 146 reviews, indicating that most customers are generally dissatisfied with their purchases. pinzoo ranks 4th among Phone Card sites.

shipping
2
returns
2

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
Follow Susan C.
Unfollow Susan C.
Share Review
Report Review

Easy, fast no hassle
October 2, 2018

It only takes a couple minutes to plug in and receive my minutes. So simple and fast. Way to go PINZOO!

Date of experience: October 1, 2018
Texas
2 reviews
0 helpful votes
Follow Jerri G.
Unfollow Jerri G.
Share Review
Report Review

Convenience.
October 2, 2018

It is so easy to sit down to your computer and pay for your minutes on line. I like having the chance to earn points and get a little off the amount.

Date of experience: October 1, 2018
KR
1 review
0 helpful votes
Follow Patrick L.
Unfollow Patrick L.
Share Review
Report Review

Fast, quick service
October 1, 2018

I use Pinzoo to re-up my Simple Mobile account. It allows me to do so at my leisure, since I'm frequently out of the country for short trips and can save money by manually re-upping. But Pinzoo also allows you to auto re-up. Great service, and the best part is that the additional fees are less than what Simple Mobile charges.

Date of experience: October 1, 2018
Illinois
1 review
0 helpful votes
Follow Joshua T.
Unfollow Joshua T.
Share Review
Report Review

Easy to top-up
October 1, 2018

I have used pinzoo for years and I loved the experience easy to Top-up but they have added some additional fee just recently

Date of experience: September 30, 2018
Iowa
2 reviews
0 helpful votes
Follow Terri S.
Unfollow Terri S.
Share Review
Report Review

They took 24 hours to activate my phone but sent wrong sim card. No one to talk to on Saturday until noon instead of 9am. Had to talk to several reps had to repeat problem over and over. One rep just quit talking to me, she was still on the line, I could hear other reps talking, I kept asking if she was there but she wouldn't answer, If you think I was being rude or angry I wasn't at all. I was asking for help. So I had to hang up and start all over again! I went to Net10. Then got an email from pinzoo wanting my phone number. I gave it to them 30 times they activated my phone supposedly but didn't have my number. They reminded me that i had already paid $44.00. I e mailed back and requested a refund since they were unable to activate my phone and sent the wrong sim card and left me without my phone for 4 days. I don't know whether they will send it back or not I hope so. We'll see. After reading other reviews on other sites it doesn't look good.

Date of experience: September 30, 2018
Virginia
1 review
1 helpful vote
Follow Edward V.
Unfollow Edward V.
Share Review
Report Review

I have been using pinzoo.com for a while and never had a single problem. You can add money to your phone account from anywhere and at any time

Date of experience: September 30, 2018
Maine
2 reviews
0 helpful votes
Follow b w.
Unfollow b w.
Share Review
Report Review

Pinzoo offers prompt excellent customer service. Representatives are always polite and helpful. Pinzoo offers a very convenient way to add minutes to your phone plus you get points to redeem so the cost is less than purchasing a card at a store.

Date of experience: September 30, 2018
Colorado
1 review
0 helpful votes
Follow Nathan M.
Unfollow Nathan M.
Share Review
Report Review

Astounding
September 30, 2018

No tax no wait no issues love it couldn't ask for a better company ill forever be a customer of this fabulous place

Date of experience: September 30, 2018
Texas
1 review
0 helpful votes
Follow Marc S.
Unfollow Marc S.
Share Review
Report Review

Fast, efficient
September 30, 2018

Truly, just a few clicks and all was done. If anyone has problems, it must be user error... I sure am no whiz at online orders! Mere seconds is all that were needed.

Date of experience: September 29, 2018
Colorado
1 review
0 helpful votes
Follow EMILY B.
Unfollow EMILY B.
Share Review
Report Review

Easy To use
September 30, 2018

Easy To use and to understand! I hate going to wal mart so it's better I just order online. Plus I love the points system they have for every order!

Date of experience: September 29, 2018
Florida
1 review
0 helpful votes
Follow Lisa G.
Unfollow Lisa G.
Share Review
Report Review

Fast and easy
September 29, 2018

Pinzo refill it was fast and easy thanks alot
Thanks for the extra mins for my phone. Its so easy to do.

Date of experience: September 29, 2018
Illinois
5 reviews
3 helpful votes
Follow Teri L.
Unfollow Teri L.
Share Review
Report Review

Convenient
September 28, 2018

Only takes a couple of minutes. I just go to my quick reorder page and follow a few steps. Convenient to fill my phone or my family member's phones.

Date of experience: September 27, 2018
Massachusetts
1 review
0 helpful votes
Follow Lance W.
Unfollow Lance W.
Share Review
Report Review

Excellent service; keep the good work! No one comes close! Your ease of app. And secure financial data makes this a real pleasure! I find myself selling your product with collegues, and friends alike. Please do-not change a thing! How can you top perfection! Thanks again, Lance

Date of experience: September 27, 2018
Oregon
1 review
0 helpful votes
Follow Judy C.
Unfollow Judy C.
Share Review
Report Review

Bravo
September 27, 2018

Great way to add minutes to your phone. The process is quick and easy, the only way to go! I've been using Pinzoo for at least the last five years and have always received excellent service.

Date of experience: September 27, 2018
Illinois
1 review
0 helpful votes
Follow Cindy D.
Unfollow Cindy D.
Share Review
Report Review

Great company
September 26, 2018

I really like to use this company for my phone I tell all my friends and family about it and they think it's great and easy to use

Date of experience: September 26, 2018
New York
1 review
0 helpful votes
Follow Elisabeth O.
Unfollow Elisabeth O.
Share Review
Report Review

Fast reliable service
September 25, 2018

Easy access and great service every time. Minutes are available instantly on my phone. I got the 60 Minute plan for Tracfone for $19.99. Got bonus minutes with code *******, this time 60 Minutes on your plan, in addition to my double minutes on the phone. Can't get any better. Really appreciate doing business with you.

Date of experience: September 24, 2018
Washington
1 review
0 helpful votes
Follow Dennis M.
Unfollow Dennis M.
Share Review
Report Review

Very easy to use
September 25, 2018

Switched to a smart phone. Called Pinzoo and they walked me through the switch in no time. Great place to do business with.

Date of experience: September 24, 2018
Maryland
1 review
0 helpful votes
Follow Erin L.
Unfollow Erin L.
Share Review
Report Review

Pinzoo is great
September 24, 2018

II have been using Pinzoo for several months. I will only get my refill minutes/plan here. I don't have to leave the house or go to the store. They will also refill your phone automatically, if you choose to do so it is so easy.

Date of experience: September 23, 2018
Minnesota
1 review
0 helpful votes
Follow MICHAEL V.
Unfollow MICHAEL V.
Share Review
Report Review

It's Magic.
September 24, 2018

Renewed Minutes for my 83 year old sister.
She takes her cell phone with her whenever she leaves the house.
It is her LIFE LINE.
She loves that her phone can reload minutes over the Internet.
Love doing it for her. She is just too cool.

Date of experience: September 23, 2018
Illinois
1 review
0 helpful votes
Follow Carol S.
Unfollow Carol S.
Share Review
Report Review

Great Plan
September 24, 2018

Love the plan as it is speedy and uncomplicated. If I have a problem you are always there to help. Thank you

Date of experience: September 23, 2018