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PhotoSerge Reviews Summary
PhotoSerge has a rating of 3 stars from 48 reviews, indicating that most customers are generally dissatisfied with their purchases. PhotoSerge ranks 4th among Photo Editing Software sites.
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They advertise 30 day money back guarantee. Good luck getting your money back. I have contacted them numerous times with issues installing my purchase, I gave up and have repeatedly requested a refund. So far they seem unwilling to accommodate my request.
So much publicity on discount to get you to purchase. Too good a deal but when its paid for the products was not accessibility. It simply says, poor internet connection. Try again. Try it we may, for as many, it simply said... wrong password.! Dodgy business.
Hello Tin, it does sound really weird, sorry you had to go through that. We have not experienced that before. Did you contact our support team to fix the issue?
Maybe tried another browser? In any case I would love for your to contact this email: [email protected] to fully handle your issue or refund you if necessary. Thank you.
I recently made a small purchase from this site and when I thought I had finished with PayPal it returned me to my cart. I completed this again, thinking I had missed something, only to find I had been billed twice. They completely ignored my three emails and when I complained to PayPal they thought it was ok for them to do this. As a result, I will no longer do business with either Serge Ramelti or PayPal. This form of fraud, though minimal, should not be allowed. Are there any platforms where these companies can be exposed?
I asked for my refund as I find his presets totally useless... but get absolutely not response from him...
I purchased the preset package as advertised and never received the presets. It shows my credit card was charged for the purchase but no presets. I emailed them without a response and I have asked for a full refund. This guy is a piss-poor businessman and a creek!
Hello Jim, so sorry about that, did you check in your library once you logged in on your account? It should be there. Otherwise you can contact our support team at [email protected] to fix the issue or get a refund. Once again we apologies for your bad experience you have received with us.
I highly recommend Photoshop Quickstart. There is so much I have learned from it from making local adjustments, sky replacements and composites all wrapped up into one tutorial.
I have purchased several courses from this website. Every time I use a site provided discount code, I don't get the discount. In the past I have tried to contact the site and never got a response.
2 weeks ago I purchased a Landscape Master Class using the discount code and was charged the Full price! ($147.00 vs $79.00). I've sent 5 messages asking for a billing correction and it still hasn't been fixed. The two messages I have received from my complaint have said, I'm busy right now I'll work it later. Now to add insult to injury this week, they've lowered the price to $59 dollars!
The courses are pretty good, however, I strongly recommend that people do not purchase the courses Until their support staff becomes more responsive and the discount code issues are resolved. It is clear to me that no one on the other end cares that we pay double and now triple the price we should have for courses.
Carolyn Gavares
Initially I had a bad experience with this company but after contacting them they turned things around. Serge is a great teacher.
From the business
All my posts, articles, new tutorials, photography tips and more on my english blog. I cover Lightroom, Photoshop and Photography. Serge Ramelli Photography
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Don, we are very sorry to hear about the issue you were facing, our support team is very quick and effective so I just want to make sure that you contacted the right email: [email protected] if it is the case, please send me a private message with your email address and I will make sure that your issue is fixed and your refund done. Thanks!