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PhotoSerge Reviews Summary
PhotoSerge has a rating of 3 stars from 48 reviews, indicating that most customers are generally dissatisfied with their purchases. PhotoSerge ranks 4th among Photo Editing Software sites.
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I have been using Lightroom for years but this course is so in depth I'm learning features I've never tried or used.
I recently downloaded Serge's 2020 Toolbox and purchased his associated Lightroom presets. Then I purchased his Fine Arts training series. I purchased the presets as part of this series not realizing they were the same Lightroom presets as the first set. I sent a request to customer service on the weekend and on Monday had a reply that my reimbursement was taken care of. Now that's fast after sales service. Perhaps marketing could make it clearer on the website to identify the presets better.
As a side note, I have learned many new tricks and techniques watching Serge's training programs using Lightroom, Photoshop, and Aurora HDR - all software that I use. I would never pay over $400 USD for this (I'm Canadian, so the cost would be well over $600 CDN for me). But the cost of $27 USD was spot on and I could not resist.
Thanks to the team at PhotoSerge. Keep up the great work.
FYI... I get a good chuckle when Serge applies his "American" accent during his training!
That's awesome Steve, thank you very much for the honest and nice feedback so glad you enjoy the content;-)
PhotoSerge not only teaches you the skills to make your photos a chef-d'oeuvre but also brings out the skills in you that allow you to create things from your own imagination which is a much more important point.
https://www.instagram.com/krita.photos/?hl=en
Hi,
I can very confidentially say that no doubt Serge Remelli's tutorials have changed the quality of photographs I edit.the outcome is amazing.
Also thanks to Serge for sharing such beautiful tutorials at nominal prices. It does really help passionate photographers and adds quality to the next level.
You get to know once you try it out
Thanks a lot SergeI mean it.
That's awesome thank you so much, this means a lot!;-)
I was in touch with the customers service asking a question and found them to be very helpfull and courtious. I was new to Lightroom and could not understand how to import presets, Patrik persisted with me until I had achieved my goal and can only say the support was fantastic. Thank you Serge's Team.
Hi friends, the first times I saw some footage of Serge, I confess I was a bit skeptical. Then I bought the package of presets and filters at a discounted price and my photos have changed for the better considerably. Later I purchased a new package "Confession of art of Photography", I had to solicit the download but than it all worked out quickly. Thank you Serge for all your patience and attention, in my opinion you are a great prof. And thanks to you, I'm learning a lot.
Not only Serge courses are awesome.The customer service is equally without reproche. I have been a client/subscriber for quite a long time, never had a problem.
Okay awesome Jean-Maurice, so happy to hear that! :D
The products created by PhotoSerge are great and the Technical Support is very helpful. Methods of teaching are very efficient and easy to follow. Can't agree with the negative reviews.
Hello Jan, thank you so much, so glad you enjoy!:-)
These guys are awesome. Asked about a product-related matter and they fixed it in no time. Really happy and satisfied.
Yeah! Awesome thank you so much for the nice feedback;-)
I recently purchased the local presets bundle and I received a purchase receipt but no way to download the product and got no response from support. Beware!
Hello David, very sorry about the bad service you have received, I just want to make sure you had the right email address for our support team because we usually respond within 24h, hope this helps! Don't hesitate to contact us!
As always, the products created by Serge is great and very helpful for new and expert photographers. His methods of teaching are very efficient and easy to follow. I was also very happy about the customer service provided by Serge, he was very helpful and sufficient. Many thanks, Serge!
Awesome very glad you loved our courses and support team;-)
Serge has an excellent workflow in Lightroom and photoshop that make you go from taking pictures to creating images. The courses are so easy to follow and you even get his raw files so you can follow along the course and creating images with the best coach there is.
I would recommend every one who wants to take there photography to the next level to let Serge guide you so you can make world class images from your own pictures.
Thank you so much, so happy you enjoyed the courses! ;)
I recently bought some presets and then realised I had used the wrong email for my account. I sent a message off to Support and Patrick came back almost straight away and had fixed the problem.
Serge and his team are dedicated to their photography passion and service to clients.
So, if you want good service and inspirational photography tutorials your in the right place.
Nice! So glad we made it easy for you and you are right we really want to help people for their passion! Thank you so much for the nice review, it means a lot for us!
First off, I had an issue with my product not being in purchased library, but within a few days, customer services pleasantly attended to my needs. I'm all for great customer service! Anyways, honestly, like with all online marketers I was skeptical about buying Serge's product. But the products are definitely worth every penny. My photography and editing skills have transformed in only a matter of days, and his attention to detail and explaining the process behind his images is more than one can expect. I would definitely recommend this product to photographers of all levels.
Thank you so much Mac, so glad you enjoyed our courses! Our pleasure to serve you:-)
Hi Patrik,
You are without doubt the best customer support service I have ever met. Thank you so much for your trouble! I obviously needed all those instructions and I finally got everything into the right place within Lightroom - the profiles are tricky.
Now all I have to do is take some wonderful photo compositions...
Hello Margaret, thank you very much, Patrik is really a great and key staff to make your experience the best possible.
All the love!
Personally, I've never had any issues with double billing or access to courses as others have said. I've found the courses to be excellent, and indeed, Serge has a very unique talent in suggesting how to make your photo's really pop vs other courses I've purchased. Yes, there are lots of courses out there, lots of free youtube courses also. But between Serge's youtube videos and his courses I've learned a lot and learned how to put pizazz into some of my photo's.
Nice Robert! So happy to hear that you had a great experience with us! We are excited to have you part of our customers and to see your photos;-)
Over the years I have purchased many classes from PhotoSerge and recently focused on Lightroom and Photoshop. My experience has always been amazing from both the photography training perspective and from the customer service perspective. My post-processing has improved drastically in literally days! Patrik, on the support team, has been incredibly helpful as I have made some "out of the box" requests. Frankly, I spend my hard earned money based on customer experience. My experience with PhotoSerge has been outstanding!
Hello Tracy, thank you so very much for the kind words and we are so very happy that everything went well and that you were able to enjoy our courses without any glitches! Wishing you the best in your progress for your photography;-)
I had a problem setting up my new account and get my software installed. Got right back to me and my account was fixed!
Awesome Herb, happy to hear that everything is back to normal;-)
Well as a beginner of Lightroom and Photoshop and like most people bought and download free presets, brushes, actions etc but even though I'm learning to use both of the above programs I prefer serge. Presets etc. And along with the videos you soon start progressing
Just my view try it and see what you think
Terry
Nice Terry, that's a really nice feedback and thank you for sharing it, it is so very important for us that each customer get and impeccable service and can enjoy our content without any problems!
Serge has brought me to a whole new level his masterclasses are great. I have purchased several of his courses and find them helpful and instructive as are his presets and instructions on how to use them. I really cannot recommend him enough.
Hello Kenneth, that's so nice, thank you so much, it really means a lot to our entire team to see comments like that! Enjoy;-)
From the business
All my posts, articles, new tutorials, photography tips and more on my english blog. I cover Lightroom, Photoshop and Photography. Serge Ramelli Photography
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Awesome so glad you enjoyed;-)