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Phastek Reviews Summary

Phastek has garnered a mixed reputation among its customers, with notable strengths in product quality and a diverse selection of aftermarket parts, particularly for performance vehicles. Many customers appreciate the fast shipping and helpful customer service, often highlighting the informative resources available for installation. However, several reviews point to significant concerns, including delays in order fulfillment, issues with product returns, and inconsistent communication regarding order statuses. While some customers express loyalty and satisfaction, others report frustrations with service reliability and product integrity, suggesting a need for improved transparency and support in their operations.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
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I ordered the LED illuminated emblem for my Camaro. The shipment and delivery was fast! When I went to go install it, I realized that the included instructions were super poor photocopies and had only included page 1.

After looking around, I found the manufacturer of the lights and was able to access the full color installation instructions. Pdf with no problems.

Just keep in mind that your vehicle may or may NOT have "pre-existing holes" to run the wires through. This was quickly remedied with a drill, sealant and a small grommet.

Overall, I am happy with this item and it's appearance!

Date of experience: October 6, 2015
California
3 reviews
0 helpful votes
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Phastek Performance usually is focused on Camaro's but was willing and eager to help out on my SS. Look forward to doing more business with them. Fitment and performance of third party parts turned out great! :)

Date of experience: October 5, 2015
California
3 reviews
0 helpful votes
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I love the prices, i compare them to alot of sites and they always the cheapest plus the customer service you cant beat it

Date of experience: October 3, 2015
Illinois
1 review
0 helpful votes
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Order ******* - Got T4 Splitter and Z28 Spoiler with Wicker Installed - Did not know Wicker was Clear (not stated anywhere) most are black, especially on Z28's. Noticed on Website after receipt that a smoked wicker is an option, don't remember seeing that when I ordered - As on Site: *A smoked polycarbonate wicker is optional. Contacted Customer Service inquiring details of Smoked Wicker and they said not an option? After several e-mails it was obvious Customer Service person was not knowledgeable - I gave up!
Happy with product and Speed of Delivery, just not happy with Clear Wicker!
Did research on painting the Clear Polycarbonate Wicker, did it and was successful. Installed T4 Splitter received - Supposedly you don't need to remove nose to do - Can't install all bolts unless you pull front nose off. Overall Satisfied but a little more difficult than expected on the T4 Splitter install. Spoiler bolted on perfectly but I suggest stock spacer kit over the cheap soft foam strip with spoiler.

Date of experience: October 2, 2015
Washington
1 review
0 helpful votes
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I have a 2010 Camaro ss. I love working on my camaro myself and phastek is a one stop shop
Not only do they have all the parts I need but they have a great video library to do research and get the tips I need before I start my project.
So far I have added a heritage grill, cold air intake, headers. High flow cats, mass airflow, 1-1/4 " drop springs upraded halo lights and a hust shifter.
All myself in the garage.
If I can do it so can you with phastek on your side.

Date of experience: September 29, 2015
Indiana
1 review
0 helpful votes
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Service and parts
September 27, 2015

Have ordered a lot of parts and accessories from phastek, received sooner than expected and all have installed or fit fine, will be ordering more soon, thx steve nalley

Date of experience: September 25, 2015
Pennsylvania
1 review
0 helpful votes
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Measure twice cut once.
September 26, 2015

Nice mellow sounding system. Not to loud. Love the "Fatlets"
Don't use the 9" measurement that they suggest. I cut the mid-pipes inline with the mounting surface of the rear differential cover. Worked out perfect.
I was worried when I first saw the shipping box, most of the staples were pulled out. But everything was there and in good condition. I think the UPS guys hate these big boxes and slam them around.

Date of experience: September 25, 2015
Virginia
1 review
0 helpful votes
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Axle back exhaust.
September 25, 2015

It was a quick and easy install, just follow the directions they provide and you can't go wrong. Great sounding product, really makes you want to lay into the pedal

Date of experience: September 25, 2015
Texas
1 review
0 helpful votes
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5 star.
September 25, 2015

Watch the video installation on youtube, it's about 12 minutes and install it with ease. Makes the supercharger sound really good. The wait was 2 weeks for my carbon fiber finish but we'll worth it.

Date of experience: September 25, 2015
Michigan
1 review
0 helpful votes
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I have ordered multiple times and received top quality products along with customer service that is awesome!

Date of experience: September 24, 2015
Virginia
1 review
0 helpful votes
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OUTSTANDING PARTS &SERVICE
September 24, 2015

I ordered brake covers, a bumper splitter and fog lights for my 2014 Camaro 2-SS. Great quality parts that really accented my vehicle! Wish I could add a picture to show the results. Thanks guys! Again, OUTSTANDING!

Date of experience: September 24, 2015
Texas
1 review
0 helpful votes
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Thanks for the help an going the extra mile in helping to find the part I wanted. Thanks again

Date of experience: September 17, 2015
Georgia
1 review
0 helpful votes
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No issues
September 13, 2015

Everything shipped fast without issues. For my 2014 2SS, I ordered a phantom T-Rex grille, colormatch oracle ghosted turn signals, and ACS T4 front splitter. Splitter very easy to install and looks great even without side skirts. Painted it matte black, two cans max plastic spraypaint from the can (6 bucks).

+8
Date of experience: September 13, 2015
Texas
3 reviews
0 helpful votes
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Satisfied
September 3, 2015

Easy to order what I want, fast delivery, grate product.

Date of experience: September 2, 2015
Minnesota
1 review
0 helpful votes
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Poor Quality
August 31, 2015

Very disappointed that the polished SS trunk plates I ordered have scratch marks all over them! I did no use anything except glue to install, and they look terrible. Embarrassed to have the trunk open! Will be taking off, and not ordering this brand again.

Date of experience: August 31, 2015
Alabama
1 review
1 helpful vote
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The kit is pretty good, the plugs and wiring are good. Everything fits.The instructions are also very good, even has pictures. Be aware though that these have lenses in them, and cast weird rainbows. Tech support was not much help, after several e-mails, they told me this is normal.

Date of experience: August 31, 2015
Colorado
1 review
0 helpful votes
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The pypes exhaust poorly made poor craftsmanship. Product arrived with dents scratches and exhaust soot.

Date of experience: August 28, 2015
New York
1 review
0 helpful votes
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I ordered the Spyder (Smoked) led tail lights but I got the clear ones! Now I do love the way they look on my car, but there was a price difference. I contacted Phastek and they contacted Spyder which told them they were the smoked. So I sent pics of the lights from the Phastek website and was told that they no longer offer the smoked because they aren't DOT approved and that their website hasn't been updated. Phastek did give me store credit for the price difference, so all is good! The lights look GREAT and Phastek is still my number one place to shop for my Camaro!

Date of experience: August 27, 2015
Massachusetts
1 review
0 helpful votes
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Great experience
August 22, 2015

Great guys to work with, just so many things to choose from! Will definitely be a frequent customer of Phastek... Try them out You want be sorry.
And they threw in a free t-shirt!

Date of experience: August 22, 2015
Georgia
1 review
1 helpful vote
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Great!
August 22, 2015

I am very impressed! The product was easy to install. The website is very user friendly and easy to order from. Only problem was the product did not come with instructions so I used YouTube to remove my factory light bulbs. This was not bad at all though! I will definitely order again and I recommend it!

Date of experience: August 21, 2015